“I rarely do this, but I am honestly peeved. Bought a Klaussner "down" couch (as I was told). Got it today and only the back pillows are down, the rest is foam. Not cool. One of the legs was ill fitting and they are willing to work with me to correct the issue. Looking at the underside of the couch there is no way in heck that this is a $1500 sofa, discounted because they allegedly bought it at a show in Vegas. So tired of people telling tales and selling substandard products of any kind for an unfair price. Had I been informed that it wasn't fully down, I could have at least made a decision on my mine as to whether I was willing to purchase this item.”
“I went to the counter and the woman refused to serve me as I was paying by EFTPOS and made me go to the self service check out. Then when I was leaving one of the tags on the clothes I was just forced to serve myself with set off the alarm. A nasty man then took me back into the shop and searched my items and then said to me when you get home cut off the tags. All of this could have been avoided if the woman have just served me in the first place. My whole shopping experience was awful start to finish I will be most certainly never go shopping at the warehouse again and I will be encouraging everyone I know to do the same”
“This place is awful. I ordered a toy from The Warehouse online for my niece for Christmas 2017. The store took the payment, but NEVER sent the product. Fast forward to July 2018, they have still never sent the toy, have never refunded my money, and have not responded to may last couple of emails. I live abroad so it's not easy to get in touch with them in other ways. Terrible. They are off my list of places to shop in NZ.”
