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The Warehouse Reviews

2.1 Rating 276 Reviews
25 %
of reviewers recommend The Warehouse
2.1
Based on 276 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 25%
Accurate And Undamaged Orders
Greater than 64%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
2 out of 5
Returns & Refunds
Refunds Process
Difficult
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The Warehouse 1 star review on 17th August 2023
Melanie Taylor
The Warehouse 5 star review on 14th September 2022
Andrea
The Warehouse 1 star review on 28th May 2022
R
The Warehouse 1 star review on 21st January 2022
Sarath KS Nair
The Warehouse 1 star review on 23rd December 2021
Anonymous
The Warehouse 1 star review on 16th December 2021
Anonymous
The Warehouse 1 star review on 16th December 2021
Anonymous
10
Anonymous
Anonymous  // 01/01/2019
I went to the counter and the woman refused to serve me as I was paying by EFTPOS and made me go to the self service check out. Then when I was leaving one of the tags on the clothes I was just forced to serve myself with set off the alarm. A nasty man then took me back into the shop and searched my items and then said to me when you get home cut off the tags. All of this could have been avoided if the woman have just served me in the first place. My whole shopping experience was awful start to finish I will be most certainly never go shopping at the warehouse again and I will be encouraging everyone I know to do the same
Helpful Report
Posted 6 years ago
This place is awful. I ordered a toy from The Warehouse online for my niece for Christmas 2017. The store took the payment, but NEVER sent the product. Fast forward to July 2018, they have still never sent the toy, have never refunded my money, and have not responded to may last couple of emails. I live abroad so it's not easy to get in touch with them in other ways. Terrible. They are off my list of places to shop in NZ.
Helpful Report
Posted 7 years ago
The Warehouse is rated 2.1 based on 276 reviews