“unfortunately I have not received the product to write anything as it takes 6 weeks to receive it in my state... this review is based on previous orders I've received and I'm currently awaiting a new shipment”
Hello,
Sorry to hear that you've been having a poor shipping experience. That's definitely not the way we want our customers to experience the world of sake. Most orders shouldn't take more than 2 weeks after fulfillment for delivery to be completed. So that we can better assist you, please don't hesitate to reach out to our Customer Support team.
“What I like about this store is that it makes it easy to find what you would like by giving a detailed description along with reviews from customers on the taste profiles of the drinks.”
“I have ordered from Tippsy several times. They have a nice selection of sake from across Japan and just recently offered DassaiBlue out of HydePark NY - the reason for my latest purchase. The bottles arrived perfectly although I note that their carrier’s tracking system and timely updates have an opportunity to improve to meet the high bar established by others - UPS typically gives a three hour window of delivery.”
“Awesome selection and they post their own write-ups for every sake they sell which helps so much with deciding what to order. The community is great and leave helpful reviews on each product as well. Shipping and handling process was great, I literally have no complaints about getting my sake fix from tippsy!”
“Seem like nice folks, but it's been 2 weeks and my order has not arrived.
Apparently the State of NJ makes these types of deliveries difficult, I'm going to suggest simply not selling in this state. It would save a lot of aggravation on both sides of the transaction.”
Thanks for shopping with Tippsy and we're sorry to hear about the delay you've been experiencing with your order. Alcohol shipments to NJ take a bit of time due to strict alcohol requirements in the area. As our company continues to grow, we hope to expedite shipments to the state so that we're able to share the love of sake with even more people.
“Tippsy delivers fresh, premium 日本酒🍶
high quality saké at fair prices right to your door “every time.” The service is friendly and frank; they get the job done the way you’d like it. Their delivery package (for frequent buyers) is exemplary.
Tippsy is the best saké supplier in the USA.”
“Great selection. I have access to sake I would otherwise not be able to try. I am new to sake so I appreciate the descriptions. Well packaged for shipping. I have contacted customer service ince and they were very helpful.”
“Best selection of sake from anywhere I've seen so far. Checkout was a breeze, and shipping was much faster than I expected. The items were packed very carefully so there was little to no risk of breakage.”
“I ordered 6 bottles of sake and some snacks on 5/19. I received 'confirmation' that it had shipped. Then I watched through tracking that the package never moved. 4 days later I received sake that I ordered from another company. Then on Friday 5/31 I got a notification that I received a notice that I received a refund from Tippsy Sake. When I emailed them I got a confirmation that it had been cancelled and if I wanted to order again, I could. When I asked why I refund amount was $20 less than my order, I got no response. I am still awaiting a response to my second time asking that question. I will soon be contacting American Express to challenge the charge.”
“Tippsy has an expansive inventory of great Sake's for everyone whether new to or a seasoned Sake connoisseur. They have a great newsletter and offers on tours as well.”
