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Tippsy Reviews

4.8 Rating 2,634 Reviews
95 %
of reviewers recommend Tippsy
4.8
Based on 2,634 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

Write Your review

Tippsy 5 star review on 26th November 2024
LaMonte
Tippsy 5 star review on 8th July 2024
John
Tippsy 5 star review on 8th July 2024
John
Tippsy 5 star review on 24th June 2024
LaMonte
Tippsy 5 star review on 7th June 2024
David J
Tippsy 5 star review on 7th May 2024
Anonymous
Tippsy 4 star review on 20th April 2024
Bunch0crunch
204
Anonymous
Anonymous  // 01/01/2019
Good products and customer service!
Tippsy 5 star review on 3rd November 2023 Tippsy 5 star review on 3rd November 2023
Helpful Report
Posted 1 year ago
I noticed Tippsy a while ago and didn’t know what to expect. I was pleasantly surprised! I like Sake but where I live I don’t have many choices. Now that I have been ordering from Tippsy I have been trying different types. The recent snack box was so GOOD I ordered another one.
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Posted 1 year ago
Delivery speed is awful and very unreliable. Products and packaging are great which is the only reason I keep coming back. I order a month in advance because I have no idea when it will come.
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Posted 1 year ago
The description cards that come with the bottles are great. We keep a file to cross reference our selections.
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Posted 1 year ago
Excellent products and service!!
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Posted 1 year ago
I greatly appreciate the survey and the recommendations. The delivery was fine. I plan to order more from Tippsy years to come. I love the very subtle differences of each brand. Perhaps in the future, more specific, detailed descriptions of the different sake are presented in Tippsy's descriptions; many different sake are described in similarly, but they are in fact, very different tasting. I'd like to see an entirely separate section of just preferred "warm / hot sake". Additionally, I am writing my own Sake Sojourn Record - so I can look back on each sake purchase I make to remember which ones we enjoyed the most. Just a suggestion. It would be great if printed cards or emailed descriptions, complete with pictures of the bottles were included in the shipment or receipt so people can collect these records. Jim M., (tel, and) address available if requested.
Helpful Report
Posted 1 year ago
Hi James - Thank you so much for your review! Yes, we'd love for you to be able to use our site as a note taking device, and also have been thinking hard about how we could offer printable cards, whether it's digital or printed like our product cards we offer in our assorted sets. Well noted. And we do offer collections depending on all temperatures, in addition to our warm/hot collection. We hope you have a chance to check it out! https://www.tippsysake.com/collections/warm-hot collection. Sachiko
Posted 1 year ago
Order came as promised. Quick and easy website to use.
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Posted 1 year ago
Hi, thank you for your review. Sake can be a complicated thing to look into, and we're so happy to hear it's been quick and easy to use!
Posted 1 year ago
Was very impressed with how fast everything shipped. The packaging was great no worries of bottles showing up broken.
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Posted 1 year ago
Great selection of sake with information, pairing notes, location, flavor notes, and more. Cares about the history and tradition while supporting more modern brewers as well.
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Posted 1 year ago
Great selection. Great service. I had an issue with changing my address to my work address since I couldn't guarentee anyone would be at my home address to sign for the alcohol delivery. Support was fast and efficient with helping me as my order was going out! Highly recommend! Only wish their sales site and club site were more integrated. Each has independant user profiles (and shipping addresses). Each seem to have different inventory stock. If I see something on the main site, I typically can't add it to my club order because it's not in the club site's inventory.
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Posted 1 year ago
My husband loves all the sake I’ve purchased from your store!
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Posted 1 year ago
The products offered have been very good. I have the chance to try new things and I am learning a lot about Sake. Also customer service has been great.
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Posted 1 year ago
A most pleasant wine club experience. All of the wines selected were rated excellent by all!
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Posted 1 year ago
Oh, Anne, thank you so much for your review! We are so glad to hear you were happy with our selection.
Posted 1 year ago
Just introduced to sake, I have to say I was impressed with how enjoyable the experience was. Not only was this one very pleasant, it also had a great aftertaste. Look forward to trying the other ones.
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Posted 1 year ago
Tippsy really exceeded my expectations. I had an issue with a product which I received and wrote to the customer service team at Tippsy regarding it without knowing how it would be handled as this was my first purchase with Tippsy. Within less than 12 hours, I had already received a full refund for my entire order as well as a credit on my account with Tippsy for future use. The customer service was amazing and will most definitely get my business again with the timeliness and professionalism exhibited by their Customer Service agent named Derek. Exceeded my expectation in how this was handled!
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Posted 1 year ago
Thank you for your review (yay Derek!) and thank you for ordering from Tippsy. We hope you explore more sake in the future. :D
Posted 1 year ago
TippsySake is amazing! I recently started discovering Sake and since then I've placed multiple orders on their website. Shipping is always fast, the selection is excellent, and the prices are competitive. I've reached out to their customer service a couple times with product questions and they've been very helpful.
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Posted 1 year ago
Hi Chris - we really appreciate your company review. We hope to continue to provide delicious sake shipped to your door. :D
Posted 1 year ago
My order for the Sake came thru as promised but then the problems started, I have been bombarded with text messages to my phone, after each SPAM text I mark as blocked, then a day later another promotional text message comes thru from a different number. I've blocked at least a dozen different numbers but the unwanted text keep coming, STAY AWAY IF YOU DON'T LIKE SPAM TEXT.
Helpful Report
Posted 1 year ago
Hi Joe, Thanks for shopping with us and sorry to hear about your experience. This is definitely not how we want customers to feel as we try to spread the love of sake. For a quick resolution, you're able to reply STOP to the promo messages you're receiving. If you have any more trouble, please don't hesitate to reach out through our "Contact Us" page for further assistance.
Posted 1 year ago
I bought this a while ago and just got around to it. Chilled this is a fantastic drink to relax to. It's flavors linger for just the right amount of time to enjoy them to their fullest.
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Posted 1 year ago
Good product, horrible service! I have to open orders, the second was a mistake. I emailed twice and texted once to cancel and have yet to receive a reply. Both orders were marked "Shipped" the day after I ordered but there's no tracking info even on the first order which was placed 11 days ago.
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Posted 1 year ago
Thanks for leaving a review and bringing this to our attention. We apologize for the experience you're having and this is definitely not the way we want to share the love of sake with you. Our support team usually responds to inquiries within two business days from when they are received. Someone will be sure to follow up with you in regard to this matter as soon as possible.
Posted 1 year ago
Very smooth and sweet
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Posted 1 year ago
Tippsy is rated 4.8 based on 2,634 reviews