Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.49

4.5 Rating 32,337 Reviews

87 %

of reviewers recommend Titan Fitness

4.5

Based on 32,337 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 4th June 2026

1548

Anonymous

Anonymous // 01/01/2019

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“Great quality, no complaints.”

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Posted 11 months ago

“Very cool design. Works great. Super fast to put on and take off. Love the red color!”

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Posted 11 months ago

“Price and delivery speed were fine but we accidentally ordered the wrong thing. I come back to the site and to my orders and I couldn't find any obvious way to return the item. I look at the bottom of the page and see Refund policy so I click it. Look at this: -Item must be unused, in the same condition that I received it, in original packaging. -I have to get a Return Authorization form, fill it out, and submit it to their support team. -I have to pay for shipping, PLUS a 20% restocking fee (deducted IF I get a refund). -Shipping an item over $75? "...Consider purchasing shipping insurance. We do not guarantee that we will receive your returned item." Nonsense. Absolute nonsense. I will never order from them again because of this alone.”

Helpful Report

Posted 11 months ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. However, as stated in our return policy, Titan will offer a refund of your original purchase price minus the restocking fee within 30 days of your delivery date.  Unfortunately, we don't have control over the return cost as it is being paid to the carrier. Here's the link to our return policy for your reference: https://titan.fitness/pages/return-policy Please contact us if you require further assistance.

Posted 11 months ago

“Solid equipment. I haven’t experienced any QC issues. Selections, finishes, and pricing is good as well.”

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Posted 11 months ago

“Was skeptic when I bought equipment in 2021. But Titan has come a long way and the equipment is pretty amazing now!”

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Posted 11 months ago

“I have plenty Titan products for many years and never had any issues with any of them.”

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Posted 11 months ago

“Overall im very pleased with titan fitness as a whole. Most of my gym is comprised of titan or titan parts, the quality for price is always the best deal around. Ive been buying titan since 2019, and ive never had an issue with anything ,well over 10k worth of equipment at least.”

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Posted 11 months ago

“Quick shipping, and product was just as just as described. Works and fits perfectly for the set up that I have!”

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Posted 11 months ago

“I believe Titan Fitness is a great company but needsd to work more on the design/counter balancing of equipment.”

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Posted 11 months ago

Hi! Thank you for sharing your feedback and for your kind words. We truly appreciate your support and your thoughtful input regarding the design and counterbalancing of our equipment. Our team is always looking for ways to improve, and feedback like yours helps us enhance the quality and performance of our products. We’ve shared your comments with our product development team for review. Thanks again for taking the time to share your experience and for being part of the Titan Fitness community!

Posted 11 months ago

“Excellent product. The same quality as some of the other brands, but more affordable. I really like my adjustable kettlebell. It makes so much more sense than keeping an entire set around the home gym.”

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Posted 11 months ago

“The package came damaged and missing parts. I have filed a claim and it’s been over a week with no response or update. Customer service is useless and they use a third party to facilitate the claims. At this point I have to assume that they are not going to address the issue. And I can’t even use the machine with the parts I’m missing.”

Helpful Report

Posted 11 months ago

Hi! We’re very sorry to hear about your experience and the issues with your order. Upon checking, we can confirm that Route has issued a replacement for your claim. Please check your email for the order details and tracking information. If you have any trouble locating the email or need further assistance, please don’t hesitate to reach out to us directly — we’ll be happy to help ensure everything is resolved promptly.

Posted 11 months ago

“I love the T bar machine. Well built easily assembled and works great.”

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Posted 11 months ago

“Easy to use website, High Quality Equipment, Cost Effective Pricing, Quick Delivery”

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Posted 11 months ago

“Solid construction and quality on par with the Titan brand”

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Posted 11 months ago

“Greatest quality workout equipment in the game.”

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Posted 11 months ago

“Titan is a great company that has allowed me to buy high quality home fitness equipment at a very affordable price. They are my first choice when looking to add to my arsenal.”

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Posted 11 months ago

“Solid Company! Heavy duty gear.”

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Posted 11 months ago

“Quick shipping, affordable”

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Posted 11 months ago

“I had a great experience ordering from Titan Fitness. I also like that they are based in Tennessee!”

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Posted 11 months ago

“Shipping was faster than I had anticipated. Great product and service!”

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Posted 11 months ago

Titan Fitness is rated 4.5 based on 32,337 reviews