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Titan Fitness Reviews

4.5 Rating 27,880 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 27,880 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 2nd August 2025
Eddie P
Titan Fitness 5 star review on 26th July 2025
Daniel M
Titan Fitness 5 star review on 23rd June 2025
Andrew S
Titan Fitness 5 star review on 23rd June 2025
Andrew W
Titan Fitness 5 star review on 11th June 2025
Andrew C
Titan Fitness 4 star review on 11th June 2025
Greg B
Titan Fitness 5 star review on 9th June 2025
Randy H
1496
Anonymous
Anonymous  // 01/01/2019
Two Kettlebells arrived, scuffed and chipped. They would not replace it without me paying more.
Helpful Report
Posted 1 year ago
Return policy needs revision
Helpful Report
Posted 1 year ago
The leg press arrived without the proper bolts to assemble it, and the instructions online were not helpful!
Helpful Report
Posted 1 year ago
Great Quslity Thanks for the gsst Service. Plan to order more equipment from this company
Helpful Report
Posted 1 year ago
I never received the items
Helpful Report
Posted 1 year ago
I only got one 25lb plate
Helpful Report
Posted 1 year ago
Very difficult to set up correctly. Also I will need professional help to install.
Helpful Report
Posted 1 year ago
The brackets I bought have to be modified to work on my rack was hoping for a easy bolt on not so much
Helpful Report
Posted 1 year ago
Sorry but we're unable to use vice grip equipment delivered. After fully assembling the unit and trying to use it, we noticed that the channel iron part that slides up and down inside the track is actually --- catching and sticking - it is NOT smooth at all. It is actually hindering the exercise being done. What can we do to correct this? Thanks, Tom McLaughlin
Helpful Report
Posted 1 year ago
Chep.to.rogue
Helpful Report
Posted 1 year ago
Very poor customer service. Unprofessional to help me with returns of a brand new item. Will never recommend this brand to any co-workers, friends, athletes. As a professional athlete I’ve never dealt with a company that didn’t service their customers. Very very sad.
Helpful Report
Posted 1 year ago
Bad QC. Worse customer support. Will make returns/refunds as tedious as possible to reduce chances of returns/refunds and hope that you'll just live with the janky product they sent you.
Helpful Report
Posted 1 year ago
I never received this order still waiting
Helpful Report
Posted 1 year ago
Arrived in terrible condition and customer service has not been helpful
Helpful Report
Posted 1 year ago
I loved my weights so much u ordered two more of the 25. I was charged and they never showed up. I have yet to receive my money back. Very disappointed. I’m making a home gym and am looking to spend a lot of money on weights, benches, squat racks and bumpers. If I do not get a call and a considerable discount on my next order I will return the blue 45lb set and never order anything else from Titan.
Helpful Report
Posted 1 year ago
The bumper plates I just bought are transferring color to everything they come in contact with. It seems as though the rubber didn’t fully cure as the color transfer is very thick and waxy. I have not been able to use the product as it is defective.
Helpful Report
Posted 1 year ago
Product was shipped with wrong parts. I currently can't use it. Waiting to hear back from customer service to see how this issue gets resolved. I'll update my review at that time.
Helpful Report
Posted 1 year ago
As other reviews stated this is not stable. The sides of the tree don’t stay up, they lean towards one side because the pieces at the bottom where the bolts go are not snugly fitted and it’s the same with the top part where both sides come together with a bolt. Not sure if this is useable or how it can be fixed in order to use it. Not sure the hassle to return it is worth it either. Very disappointed.
Helpful Report
Posted 1 year ago
The worst at making things right.
Helpful Report
Posted 1 year ago
Hoping I will change this rating. The product does not fit my smith machine. Nowhere did the material talk about the pin size. I called to return and was told I have to pay for shipping and a restocking fee. How is it possible in today's world to sell on line, sell the wrong product and not make it easy for a customer to return it. Unacceptable.
Helpful Report
Posted 1 year ago
Titan Fitness is rated 4.5 based on 27,880 reviews