Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.46

4.5 Rating 28,960 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 28,960 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

Write Your review

Tell us how Titan Fitness made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Titan Fitness 5 star review on 17th December 2025

1546

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We just recently ordered a plate loaded functional trainer for our facility. I was having trouble checking out online so I called and spoke to a representitive and he made it very easy to make my purchase. The equipment arrived very quickly! The only problem was that it did not come with instructions. After searching online I was able to download them and assemble it.”

Helpful Report

Posted 9 months ago

“Awesome quality equipment! Really happy with my purchase and experience with Titan. I have ordered from them before, which is why I came back again. Quality is great and prices are reasonable. When assembling my GHD we noticed one bolt was missing. It was meant to secure a wheel/roller to the leg so the machine can be more easily moved around so it wasn’t to big a deal but it was a bit of a bummer, like the absent last piece of a puzzle.”

Helpful Report

Posted 9 months ago

“Love Titan Fitness. My home gym is all Titan equipment.”

Helpful Report

Posted 9 months ago

“Overall I belive a good product brand”

Helpful Report

Posted 9 months ago

“I'm happy with these. The only downside seems to be the supplied screws - a colleague told me to go to the hardware store and get stainless steel screws to use instead of the supplied screws. That has turned out to be a good suggestion. But there were 4 screws in the product as delivered, the screws that hold the 5/8" top to the top plate of the box. And, lo and behold, three of those 4 screws are already stripped on my 16" box, which is the one I use the most. Titan is great about warranty things - they've already sent me a replacement 16" box which I havent' assembled yet, but when I do, I'll be removing those 4 screws and replacing them with stainless steel screws.”

Helpful Report

Posted 9 months ago

“Titan fitness seems to offer great value for much sought after gym equipment. They make it possible for average consumer to get products comparable to what you would find in a commercial gym for your home. Dealing with the customer service team was easy, although there was some lag in response times and real-time help was difficult. Despite that the customer service team genuinely seems to have the w best interest and willing to work toward agreeable solutions to issues.”

Helpful Report

Posted 10 months ago

“Very good brand for those who are looking to get quality gym equipment without breaking the bank. A lot of variety and different options for just about anything you could want for a home gym.”

Helpful Report

Posted 10 months ago

“Titan products are hard to beat for the money. The quality feels nice and free shipping is great.”

Helpful Report

Posted 10 months ago

“Quality seems good for the price.”

Helpful Report

Posted 10 months ago

“I ordered the XL dumbbell rack. Unfortunately, it arrived damaged. And missing some hardware support. Still working with Titan customer service to get it resolved so I can actually.”

Helpful Report

Posted 10 months ago

“Great equipment have ordered multiple equipment items and have always been pleased”

Helpful Report

Posted 10 months ago

“My experience was entirely web-based but positive. Accessing the assembly instructions was not straightforward and frankly a disappointment there were no paper instructions included with the machine.”

Helpful Report

Posted 10 months ago

“The X3 is an awesome rack! Just wish the design was a little better for the post contacting the ground on opening and closing. This could be fixed with the swing arm being a 1/4 higher when swinging closed or putting the rack up. So when you want to use the rack swing into place and the post would drop down to the floor. Then when your ready to put the rack away just lift up and swing closed. This small pivot point would clear up alot of trouble and confusion on mounting this rack. As is you have to slightly adjust your mounting point on the wall to make everything open and close smoothly. This is time consuming and on unleve floors this will require a shim. This is my only complaint about this rack. I've watched many YouTube video about this problem and had the same issue. One guy added roller castings to his. Can't imagine it worked for long because the weight would crush the wheels. But hope this helps someone or Titan to make a change.”

Helpful Report

Posted 10 months ago

“Sturdy and was easy to assemble. The safety bars took an extra almost 2 weeks to arrive, but I did order the rack around the holidays”

Helpful Report

Posted 10 months ago

“Good outfit that delivers what they say.”

Helpful Report

Posted 10 months ago

“Titan delivers on speed of delivery, affordability and customer service for sure. I will continue to look the Titan for equipment. My one critique is an inconsistency in appearance of the dumbbells. Some say Titan on them and others just say the weight. Why are they all not uniform? This is clearly a minor, more perfectionist critique.”

Helpful Report

Posted 10 months ago

“Titan Fitness has some good value pieces of equipment. There are some issues with design and quality control at times, depending on what you buy.”

Helpful Report

Posted 11 months ago

“Sturdy easy to assemble and great value”

Helpful Report

Posted 11 months ago

“I’m happy with my purchase, I would recommend Titan fitness products others.”

Helpful Report

Posted 11 months ago

“Extremely well made product. I was able to put it together alone with no issues. I'm very pleased with my purchase.”

Helpful Report

Posted 11 months ago

Titan Fitness is rated 4.5 based on 28,960 reviews