Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.46

4.5 Rating 28,965 Reviews

86 %

of reviewers recommend Titan Fitness

4.5

Based on 28,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

Write Your review

Tell us how Titan Fitness made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Titan Fitness 5 star review on 17th December 2025

1546

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I like the rack I purchased for my son. Unfortunately, I didn’t order the right one. He sent me the link for the one he wanted but when it sent it defaulted to the shorter, narrower rack. He was grateful but I could tell he was a little disappointed. I tested the link and when you put in the desired sizes, it defaults to the smaller rack. The rack we have now is fine, but I ordered four plate holders and when you put them on the narrower rack they interfere with his bench press. These are things I learned from using your products. Some could be cured from clearer communication with my son about his Christmas gift but I was trying to surprise him. He never thought there was a chance he’d get it. A statement pointing out that multiple plate holders may interfere with certain lifts, especially on the narrower rack would be appreciated. So far I’m impressed with the quality, but ultimately will be looking to sell the rack to get a bigger rack. I wanted to exchange it, but the shipping costs made that a moot point.”

Helpful Report

Posted 11 months ago

“The process of ordering was great but...never got a notice that it shipped or when it would arrive so was not prepared for a 450lb crate out of the blue.”

Helpful Report

Posted 11 months ago

“I haven’t used much just purchased but overall equipment appears well made; glides smoothly.”

Helpful Report

Posted 11 months ago

“I've purchased many items from Titan over the years. All have performed as expected and I will continue to use Titan products. In fact, there are a couple items sitting in my cart right now.”

Helpful Report

Posted 11 months ago

“Titan has not let me down. I've purchased multiple pieces of equipment from them and I'm always surprised at the quality vs cost. It's nice that there is a company that allows you to build your home gym without destroying your savings.”

Helpful Report

Posted 11 months ago

“Very good one of my items was a little bent had to fix it myself”

Helpful Report

Posted 11 months ago

“My experience with Pamela Experts { pamelaexperts @g mail.com} has been great! They are knowledgeable and very straight forward and patient! I’m so thankful for their expertise and help in helping me get my money i invested with some investment illegal brokers i found on Facebook .”

Helpful Report

Posted 11 months ago

“I love my Titan T3! The uniformity of weldment and coating on this rack is superb. For the price, this is a solid piece of equipment. I ordered this during their Black Friday sale, part of the shipment was lost during transit, Titan’s customer service was quick to respond and address the issue.”

Helpful Report

Posted 11 months ago

“Decent but for the small amout of materials should be about 75-100 cheaper. Definetly space saving and pretty sturdy but if you can fit a half rack it would be nearly same amount from this and many other companies and you get far more.”

Helpful Report

Posted 11 months ago

“Ordering online was easy. Delivery was fast and the equipment was packed well with no damage.”

Helpful Report

Posted 1 year ago

“Titan is great and has consistently made improvements over the years, making them more competitive with companies like Rep and Rogue. However, with the equipment I have purchased from Titan over the years, there is always something small that is not right.”

Helpful Report

Posted 1 year ago

“My favorite gym equipment company.”

Helpful Report

Posted 1 year ago

“Titan is a great option for buying various pieces of equipment and rack attachments for a fraction of the cost of its big three competitors (Rogue, Rep, and Bells or Steel) as well as shipping that is already baked into the price. Most items I have received over the year have been good quality. The shipping has improved dramatically in terms of packing and speed and the customer service and remediation of issues is probably the best out of the big four home gym companies. Titan is always a company I look at when adding new equipment.”

Helpful Report

Posted 1 year ago

“Overall the products are affordable compared to other brands, it's just hit and miss about the quality of each item. Some are perfect, other's not so much.”

Helpful Report

Posted 1 year ago

“Titan products have been great so far. Only problem was with customer service who told me they would follow up with me by the end of the day 3 days in a row only to not hear back for a week and a half.”

Helpful Report

Posted 1 year ago

“Great product but missing pieces”

Helpful Report

Posted 1 year ago

“Titan has pretty good equipment.”

Helpful Report

Posted 1 year ago

“Great selection and pricing.”

Helpful Report

Posted 1 year ago

“The rack is outstanding! I love it! The perfect size for our garage gym. From what I can tell so far, this rack is just as good as any other high price brand rack (cough cough Rogue). Very easy to put together too and the delivery was extremely fast. The only confusing part was identifying which bolts need to go with each part. There were no numbers to identify the bolts with each part. We figured it out for the most part and it was still very easy. Plenty of left over parts too which is never a bad thing. I love this rack and can't wait to break her in after surgery!”

Helpful Report

Posted 1 year ago

“Great company to use for starting home gym and even upgrades. Always have sales and free delivery.”

Helpful Report

Posted 1 year ago

Titan Fitness is rated 4.5 based on 28,965 reviews