Torque King 4x4 Reviews

Name: Torque King 4x4
Address: 7727 S Leopard Ave, Billings, Montana
Rating: 4.66

4.7 Rating 5,830 Reviews

92 %

of reviewers recommend Torque King 4x4

4.7

Based on 5,830 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

406-384-0270

Email:

sales@torqueking.com

Location:

7727 S Leopard Ave,
Billings
Montana
59106

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Torque King 4x4 5 star review on 15th May 2024

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received parts or refund.”

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Posted 3 years ago

“Wouldn't buy parts for a kids big wheel here. Horrible shipping and communication. Cant even cancel an order.”

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Posted 3 years ago

“My parts are a week overdue, bruh its last piece I need.”

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Posted 3 years ago

“I'll let you know when I get the product. It's been in the mail for about two weeks now.”

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Posted 3 years ago

“Ordered weeks ago need to stop using fed ex”

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Posted 3 years ago

“Still waiting !!!!!!!!!!!!!”

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Posted 3 years ago

“The bolts that I ordered have yet to come and it was said that they would be here by last week.”

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Posted 3 years ago

“Haven’t received my package yet been waiting and waiting. Still in Memphis Tennessee or wherever it is.”

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Posted 3 years ago

“Ordered Feb 3rd...almost 3 weeks ago. In stock items that list “ship in 1-2 business days”. Order has still not shipped. Emailed customer service on Feb 13th- no reply as of yet. Sent another inquiry about the order through their website “contact us link” today. Very poor customer service. Will file PayPal dispute if no response is received in the next week.”

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Posted 3 years ago

“I ordered a clip, needed to finish my transfer case rebuild, Tuesday. Overnight, explaining not to ship FedEx. Here it is FRIDAY 10pm and no clip. MAYBE FedEx will get it here sometime next week, maybe, I'm not holding my breath. Thanks guys. USPS snail mail would have gotten it here yesterday. I am not impressed.”

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Posted 3 years ago

“Terrible customer service”

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Posted 3 years ago

Not sure what the issue with your orders is, but we emailed you a return label. -J

Posted 3 years ago

I see what happened now based on your purchase history, you purchased a 1992 Dodge yoke from us a while back, then recently purchased a 1993 driveshaft, then a 1998 and newer strap and bolt kit...

Posted 3 years ago

“Terrible customer service.”

Helpful Report

Posted 3 years ago

Not sure what the issue with your orders is, but we emailed you a return label. -J

Posted 3 years ago

I see what happened now based on your purchase history, you purchased a 1992 Dodge yoke from us a while back, then recently purchased a 1993 driveshaft, then a 1998 and newer strap and bolt kit...

Posted 3 years ago

“Still haven’t received it - so can’t review it. Due to be delivered February 11,ordered January 26. Glad we paid for expedited shipping - NOT!!”

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Posted 3 years ago

“I was very pleased with the employee at torque king he listened to me describe the part, and he dug deep and took the time and found the part I so appreciate this thank you, John”

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Posted 3 years ago

“Never received my order FedEx said it was delivered”

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Posted 3 years ago

“Did not get my part yet!”

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Posted 3 years ago

“So far, this purchase has been terrible. I placed the order on the 19th, and immediately received an email stating "Our warehouse staff are already processing your order(aren't we prompt!), it cannot be changed or canceled." Earlier this week I clicked on the "Contact Us" link on your website and inquired about the status. I never heard back. Yesterday I called and spoke to a lady there (I believe her name was Randy) and asked. She put me on hold for a few minutes and came back and said some gaskets were missing. She said her boss was going to be in very soon and she would check with him and call me back. I have yet to hear back from her. I just want my parts so I can finish up this project. Please LOOK INTO THIS.”

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Posted 3 years ago

“It’s been over a month and half and I still haven’t got my part you have been holding up me fixing my truck. I am not impressed and most likely will never order anything from you guys again.”

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Posted 3 years ago

“I ordered 2 only 1 showed up i will be contacting the office tomorrow morning”

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Posted 3 years ago

Hi, I only show you ordered 1 wheel bearing kit...

Posted 3 years ago

“Been trying to return the wrong tool since I got it and nobody will contact me back”

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Posted 3 years ago

Torque King 4x4 is rated 4.7 based on 5,830 reviews