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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
The color match system using your primer, base, and then clearcoat proved spot on for Honda Sebring Silver. I liked the water based product's ease of use. Many thanks for terrific products and user friendly website.
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Easy to order and I liked that I could charge the purchase to my Amazon account.
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No update on response to request for shipping date
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Today is July 20th and I still haven't received it yet. I ordered it on July 11th. I have no idea where it is.
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I have received nothing.
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perfect match this stuff is perfect and easy to use great Thanks
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Have not received...been quite a long time...
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Paint was very good. Delivery was very slow. Is this coming out of China?
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11 -12 days to receive a product in metropolitan continental U.S. is so unacceptable by today’s standards when estimated shipping time at time of order was 5 days. Purchased to assist touching up my octogenarian parents new car when they visited and never received product in specified time period. Now I have to pay shipping again to personally ship it to them and doubtful they will be able to do themselves very well. We’ll see if product is any good once I get it
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Very convienent..
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Great company.
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Ended up needing a 2nd can, so tried competitor’s non-water based spray, but it wasn’t as good. Touch up Direct spray can delivered a better quality paint more evenly. (Competitor’s can sputtered & paint came out as if I hadn’t shaken it for 2 minutes.) However, that I needed a second can speaks to how well any such spray paint covers. Just don’t think you ever get professional results with a dyi can.
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After a week after making my paint they finally sent my package, they said they forgot to send it. There apology was to refund half my shipping fee, which I felt was a pretty poor apology. The paint did come and matched well. Little different because my vehicle has faded over 9 years. Due to the shipping issue I would not order again.
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You send a survey and I am still waiting for my purchase. What do you think my review would be?
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I have not recieved my product so I can not review something I do not have. Please review your shipping charts and estimated arrival dates to allow customers to receive and use the product. This will facilitate an effective review.
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very efficient
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Pens came together but the paint pen leaked, wasn’t terrible and with a little clean up all was good! Color looked awesome on my Silverado!
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I was not very happy with the delay in delivery.The fact that you took the time to contact me and explain and make an adjustment in the charges changed my mind. I would definitely do business with your company again. Thank you Frank Bongiovanni 😁
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perfect color match. needed for door edge and tailgate lip
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I haven’t received it yet.
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TouchUpDirect is rated 4.6 based on 13,871 reviews