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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
easy to order and fast service thanks
Helpful Report
Nice selection and pricing. Copious amounts of paint colors, and this was the only company who had my car’s unique Matte Silver (Polar Magneto) paint! I had a question and it was answered quickly. Shipping was fast as well. Thanks!
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I would love to, but I still haven’t received my order. Looks like it is still in Ca.
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My order was placed over 2 weeks ago and the delivery day has been changed numerous times. Still Not here yet and won’t be for 3 days
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Web site easy to use. Quick shipment - great service!
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I can not review a product I have yet to receive, when I get it I'll let you know.
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The paint color was a perfect match but the application was poor. The instructions were not clear. The applicator has a brush on one end and a marker on the other end. The brush was pathetic and did a poor job; I tried the marker side but could not get any primer, paint or clear coat to come to the tip. I am disappointed in how the touch up turned out because I could not apply the primer, paint or clear coat smoothly.
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I received an email saying my order had shipped on July 3rd. According to the provided tracking link, my order did not ship until July 9, so I still haven't received it.
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You're wanting a review before i've received the product. Lets try getting it delivered first... LoL
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Very good directions and easy to use and apply.
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Very good color match!
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The color was a perfect match
Helpful Report
I have not received any communication since I placed the order. I have not received the product. I have not received any shipping information. Ed Howard
Helpful Report
Delivery time was to long for the price!!!
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A very good match to a very old paint color. Would use again.
Helpful Report
Been waiting a week so far it says it just shipped
Helpful Report
I ordered this on July 2. Today is Tuesday July 9. Delivery is not until Thursday July 11 by 8PM. Ten days is far to long. You want a review of your product when I am still waiting for the delivery. Need to do a better job delivering and tracking the package before asking for review.
Helpful Report
The website was easy to navigate but shipping was slow. The order was placed almost a week before you brought the package to FedEx.
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Hello, Thank you for providing the feedback. I apologize for the delay in getting your order out. The 4th of July holiday did delay shipping times a bit. It looks like your order is set to arrive this week. If you have any questions or would like further clarification,​ please feel free to reach out to our support by emailing help@touchupdirect.com Thanks,
It would be easier to write this review if I had actually received the product. I haven't received it yet. Hopefully the paint experience will be better than the shipping time.
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Quick shipping, product as ordered.
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TouchUpDirect is rated 4.6 based on 13,871 reviews