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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
You are asking me to review a product that I haven’t even received yet. That is poor customer service. I’m not sure about your products. Maybe you should survey people after you’ve sent the items they ordered.
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The color was perfect.
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Followed instructions and the color does not match well at all. Ordered a matte color and it’s much glossier than the stock color it was supposed to match. Not very happy with the results. Will be looking for a way to fix the poor color match elsewhere.
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I previously wrote poor review and now it is very poor because it hasn't even been sent I just checked the tracking.
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I'm giving a bad review because I haven't even received the product and you are already asking for a review. Shipping time has been outrageous!
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A label was created on 7/9/2019. Today is 7/12/2019. Still no tracking updates, so the items has NOT been mailed in 4 business days
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I am very satisfied with not only the prompt shipment of my order but also the perfect match of the colors, I highly recommend their products to anyone looking for top quality touch up products
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i have not received the item ordered!
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I have not received. It is late getting here.
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Hello, Thank you for taking the time to provide feedback. I apologize for the delayed shipment. In this case, the 4th of July holiday has been the reason some orders are not arriving as expected. The tracking number indicates the order is out for delivery today. Please let us know if you have any questions. Thank you,
The paint in the pen did not come out at all The primer barley came out The clear coat was fine Would not get these pens again
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I have not receive my order yet!
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Haven’t gotten it yet.
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The product worked perfect at color matching and covering up the scratch in our vehicle.
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Worked fine and am pleased with the results.
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Very efficient and fast. Easyto choose right color. Did not experience any problems with delivery. Very satisfied for the several orders that I have made so far.
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The 2 people I talked with were very pleasant and helpful and resolved the payment type mistake I had made to allow my order to be processed without delay. A very professional yet extremely friendly experience. Thanks!
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Item exactly as described, I am Happy!
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They updated the purchase price and provided a discount.
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Ordered 1 can of aerosol can of color and it was just enough to do harley front fender. Paint went on nice and clear aerosol laid down nice. Would buy two cans of color next time when doing it again.
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Ordered on 7/4 (ok holiday). An email that—Shipping label has been created. That’s all and no idea where the product is inspite of checking the tracking #. Maybe shipping system needs a review (7/11)
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TouchUpDirect is rated 4.6 based on 13,871 reviews