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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
great paint
Helpful Report
Touchupdirect customer service is outstanding. I had a minor issues and it was taken care of immediately. They set the standard for everybody in retail! Gary
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Easy to find the correct color for my BMW Z4. I hope the touch up goes as well.
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Touchup Direct was so great! I loved what I ordered which was supposed to match my car but unfortunately didn't end up matching. This was because I've had my car for a while, so the new touchup paint didn't perfectly reflect my old paint! That was totally okay! I also think I put a bit too much primer underneath, so it was noticeable under the paint. I let customer service know and they refunded me immediately. They have both amazing customer service and products, I was just sad the new paint didn't match my faded paint. :(
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Great order site.
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Ordering online was esy and fast. Thank you.
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Great Customer Care!
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Yours was the first organic Google search result to come up so I clicked TouchUpDirect.com first. I also tried to shop around. One competitor's site did not even show my Year/Make/Model! (2019 Lincoln Nautilus). Another offered years for which my model was not made. Other sites were not as well organized, or they failed to show sufficient information. One showed my car but listed the wrong paint names! With TouchUpDirect I feel confident that I will receive an exact color match for my car, and the follow up sealing pen. I realize that $42 seems like a lot of money for two paint pens, but what would it cost me to take the car to a shop? I probably wouldn't even go, then my car might rust. This option gives me a simple way to repair the scratches on my own time for less money and effort. Thank you.
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I made a mistake on my order, but TouchUpDirect assisted me in correcting the error at not additional cost to me. I was very grateful for the help!
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just received my paint kit,thanks for fast service good doing business with you
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For right now I am happy until I see the paint I will put my review
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Ordering was easy!
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Great selection
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you sent my order to something called postage one. it sat there for 2 days. i paid extra for fast delivery and it sat there for 2 days.
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Just very easy to find what one is looking for.
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Shopping experience was easy and I was able to pay through my amazon account, which made the experience even easier.
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Very easy and convenient
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I need more support for my order until I get it. I have placed an order on 31 July but I haven't get it up to now, the reason from your side that was wrong address but I have used same address for another shop, I got my order within 4 days from my order... Hope it's only my bad luck and not the practice of your company
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Color does not match with the original paint.
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(Jeep) -
Easy to use website.
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TouchUpDirect is rated 4.6 based on 13,871 reviews