TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,864 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,864 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had placed an order for some touch-up car paint about a week and a half ago and I could not remember what website I used. And I did not have an order number because I never got an email confirmation after I had placed the original order. The agent who helped me was able to use my email address to see if I had placed an order and was able to find my order for me which was a relief to me and then sent me a link of an account he created for me so I could track my package and all I had to do was create a password for my account”

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Posted 4 years ago

“Your website isn’t user friendly. Had to start over 5 times before I was able to complete purchase.”

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Posted 4 years ago

“Very good status email regarding my order”

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Posted 4 years ago

“Ordering process was easy and product arrived within stated timeframe.”

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Posted 4 years ago

“The process was simple and easy to navigate.”

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Posted 4 years ago

“Very professionally done ..... thanks!”

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Posted 4 years ago

“The order/check out process was easy and user friendly.”

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Posted 4 years ago

“I like it made my car look better without the scratch because it blends in better but the clear coat sucks ass because the pen just smears and doesn’t leave a even coat at all but over all the paint was good quality but the pens with the paint and clean in it sucks”

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Posted 4 years ago

“We ordered touch up paint for both the interior and exterior of our 2013 Cadillac SRX. I couldn't be happier with the results. The color match was excellent and the paint has done a terrific job of masking blemishes. We had significant areas of wear around our center console. Given the years, the affected area was a bit darker than the touch up paint. That didn't prove to be a problem as the amount of touch up paint provided was so generous I was able to repaint the entire upper console. Now it looks brand new. Great product, great service!”

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Posted 4 years ago

“Process was easy.”

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Posted 4 years ago

“Its easy and its all good”

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Posted 4 years ago

“I missed placing my discount in with my order. I sent an email to see if it could be added. Mary in Custom Service was so helpful and was able to credit my charge. Thank you for the great service and products.”

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Posted 4 years ago

“This is very easy to order they get the correct manufacturer paint and this is my second time buying from them because the product is good easy to use”

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Posted 4 years ago

“The website is very user friendly, and quick with useful information about the product being sold. Thank You 🙏”

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Posted 4 years ago

“Easy and quick”

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Posted 4 years ago

“Thanks for your help. Excited to get the product.”

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Posted 4 years ago

“Quick and easy.”

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Posted 4 years ago

“The customer service was excellent and I placed my order easily. Thank you”

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Posted 4 years ago

“great service”

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Posted 4 years ago

“Very easy to navigate through the process to get the correct paint. Simple, and convenient.”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,864 reviews