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TourRadar Reviews

4.5 Rating 6,863 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,863 reviews
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
“It is easy to make a booking, and quick response for regular questions. I booked 4 trips in two days.”
Helpful Report
Posted 5 years ago
Hi Michelle, Thanks for your review! We're pleased to hear that the booking process has been easy and that you've been receiving quick responses for the most part. We would be happy to address the problem you're referring to and will be reaching out to you shortly to learn more. Kind regards, The TourRadar Team
Posted 5 years ago
“I took more time in selecting our Europe tour from a variety of choices. Once I made my decision, It took only two minutes to make my booking through TOUR RADER. As I made payment of 10% advance money as advance, I got my receipt and intimation in no time. I have an excellent booking experience, everything is crystal clear, rules & regulations etc. is also spelt out.”
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Posted 5 years ago
“Quick and easy and u r kept updated of your booking”
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Posted 5 years ago
“After waiting for responses from other tour providers, I stumbled on TourRadar on the internet. I found a great Africa budget safari, but asked some questions. Your radar sent an immediate response, and I booked! All our interaction has super! I am very satisfied.”
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Posted 5 years ago
“Telefonisch konnte ich niemand erreichen. Online war sehr gut!”
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Posted 5 years ago
Hallo! Vielen Dank für Ihre Bewertung! Wir wissen, dass Sie einige Schwierigkeiten hatten, jemanden am Telefon zu erreichen, was möglicherweise auf ein hohes Anrufvolumen zurückzuführen ist. Wir freuen uns jedoch sehr, dass unser Kundensupport-Team Sie sofort bei unserer Online-Chat-Funktion unterstützen konnte. Wir freuen uns auch sehr, dass Sie sich für ein unglaubliches Abenteuer entschieden haben und können es kaum erwarten, Sie loszuschicken! Wir helfen Ihnen gerne weiter, falls dies jemals erforderlich sein sollte - wir sind für Sie jederzeit per E-Mail, Telefon oder Online-Chat erreichbar! Mit freundlichen Grüßen, Das TourRadar-Team.
Posted 5 years ago
“excellent customer service and professional service. Super easy and secured.”
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Posted 5 years ago
“Very easy website to manage your booking. The people are really helpful with booking also. Great trips and prices.”
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Posted 5 years ago
“All done on line, including a written "chat" to clarify something. Quick and easy. Excellent communications followed so I had all the information needful in advance.”
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Posted 5 years ago
“I was very pleased that Ella was so knowledgeable and friendly”
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Posted 5 years ago
“Booking with TourRadar is very easy with all the information upfront from the moment you start looking for options until the time you book. If you have a question like I did answer was receive very quickly, so make a decision of which tour to take was easy without any problem at all.”
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Posted 5 years ago
“Easy booking process and tours have all the details to make a decision.”
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Posted 5 years ago
“Booking a trip with TourRadar was quite painless. Required only a small deposit at time of booking and after inputting my essential information to book, an immediate email response helped me create an account to keep track of what I need to do next before my trip including a count down I can look at anytime I want to get more excited for my trip!”
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Posted 5 years ago
“Booking process is easy and response from Tour Radar is quick and thorough”
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Posted 5 years ago
“Easy fast. Informative”
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Posted 5 years ago
“There was a slight issue with using a credit but overall it was great. Staff were very helpful and very responsive to all my inquiries.”
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Posted 5 years ago
Hi there, Thank you for leaving a review of your booking experience! We’re glad to hear that any concerns you initially had with your credits were promptly resolved by our helpful and responsive team and hope you have a wonderful time on tour! Kind regards, The TourRadar Team
Posted 5 years ago
“very professional & knowledgable”
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Posted 5 years ago
“Rápido, pratico e com bons preços”
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Posted 5 years ago
Hey Nicole, Thanks so much for taking the time to leave us a review. We're so pleased you found our site fast and easy to use, we've worked hard to make that happen! As for the great prices; TourRadar offer a price match guarantee to ensure we always offer you your next adventure at the best available cost. Have an amazing time on tour! Best regards The TourRadar Team
Posted 5 years ago
“I appreciated the ability to interact through the Tour Radar website with the tour provider and get my questions answered.”
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Posted 5 years ago
“Very helpful friendly service”
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Posted 5 years ago
“Booking was super easy but I honstly cant say more about the booking experience because the whole process just started. So far five stars but seriously they havent done much yet but respond super fast. Lets talk again after the tour...haha”
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Posted 5 years ago
Hi Daniel, Thanks for your kind review! We're glad to hear that your booking experience has been easy and seamless thus far. We hope to keep it that way so please never hesitate to contact us if you ever have any questions prior to departure. We are available 24/7 and always delighted to assist! Kind regards, The TourRadar Team
Posted 5 years ago
TourRadar is rated 4.5 based on 6,863 reviews