TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,763 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,763 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The FAQS section was very helpful.”

Helpful Report

Posted 4 years ago

“Booking with TourRadar was easy to do. I had some questions so I spoke to Christina in Toronto and she answered all of my questions and then assisted me in booking two tours. The email I received made it easy to fill out all the details required for my trips. Thank you TourRadar and Christina for making this so easy and fun.”

Helpful Report

Posted 4 years ago

Hi Andrea, Thanks for booking with TourRadar! We're so pleased to hear Christina was able to assist you in booking your next adventure! We've worked hard to ensure booking a tour with us is both easy and fun and love to hear you feel this way! Thank you for your amazing review. Happy travels! The TourRadar Team

Posted 4 years ago

“I always use TourRadar. I wouldn't travel with anyone else.”

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Posted 4 years ago

“We are really excited and looking forward with our second tour with guys. You guys have been our top choice because you guys have your stuff together. We were booked in no time with you guys and all our concerns were accommodated in a promptly manner.”

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Posted 4 years ago

“Tour radar answered all of my questions quickly and knowledgably. The booking experience was straightforward and painless.”

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Posted 4 years ago

“Easy to book, the guides on the tour has a lot of information in, I did contact customer services and ask a question about when later dates would be released and they responded promptly and accurately”

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Posted 4 years ago

“Fast, Secure and Safe.”

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Posted 4 years ago

“In the process of making our decision to book with Tourradar we sent in several question. Each one was responded to with answers that increased our confidence that this was a good company to work with. The reservation process was easy and the followup communication was helpful and complete.”

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Posted 4 years ago

“Booking with TourRadar was probably one of the easiest experiences I’ve had. Simple steps to follow and and questions I had were answered almost instantly by their customer care team.”

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Posted 4 years ago

“Very straightforward process to identify the preferred tour. All details clearly presented. The booking process is very clear with each area of information required set out separately- this means you can complete what you know and come back to complete when possible.”

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Posted 4 years ago

“Quick, knowledgeable, best price, personable, the best place to book any tour....”

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Posted 4 years ago

“Very happy to have used Tourradar. They answered all my emails very quickly which were all sent on Jan 1, 2021. New Year's Day. I look forward to my trip to the great Southwest of the US. I'll write more after the trip.”

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Posted 4 years ago

Hi Kurt, Thank you so much for your wonderful review! We're so happy our team was able to assist you within a quick turnaround time, especially over the holiday period! Rest assured, with a 24/7 Customer Support team, and open 365 days a year - TourRadar are always here to help you, right up until your departure date! We really hope you have an amazing trip when the time comes. Kindest Regards, The TourRadar Team

Posted 4 years ago

“A straight to the point approach to travel. I love tourradar bc it is the most transparent and personalizable online site for booking travel at an affordable price, unlike other sites that won't even show prices! Tourradar's site is easy to use and search, I would highly recommend for anyone wanting to plan a unique trip.”

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Posted 4 years ago

“EASY, EASY....”

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Posted 4 years ago

“I just booked an Egypt tour and I had a few questions before booking, my online help guy was so useful and quick to reply! Website easy to understand too!”

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Posted 4 years ago

“Very easy process as far as booking goes. I did a lot of research before hand and watched several YouTube videos before deciding to book with TourRadar. We are excited for our tour in June!! Counting down the days!”

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Posted 4 years ago

“Booking experience was seemless. I requested an early reservation and they accommodated me immediately”

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Posted 4 years ago

“Searching for the right package was easy due to easy navigation throughout the website. Booking the package that I've chosen was as simple as a few clicks. I am a return customer and trust TourRadar with my vacations. Their customer service staff are always helpful as well.”

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Posted 4 years ago

“I had book through TourRadar before and I like it.”

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Posted 4 years ago

“There is a lot of options, and very easy to book with helpful staff there to help.”

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Posted 4 years ago

TourRadar is rated 4.5 based on 6,763 reviews