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TourRadar Reviews

4.5 Rating 6,846 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,846 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
Booking our Best of Italy 2020 tour with TourRadar was easy. I chatted with 2 separate agents when questions arose and both were extremely helpful. In addition, two days after booking I realized I had missed a promo code that would have saved us $200. They honored it. Hope our Trafalgar tour goes as smoothly!
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Posted 6 years ago
This is my second booking with Tour Radar and I had only pleasant experiences. I got an answer in a matter of hours (sometimes 2-3 hours) to my repeated questions or concerns. The website is easy to navigate. All questions answered very fast and precise. I cannot be any happier. I really recommend Tour Radar to everyone.
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Posted 6 years ago
It was so easy to plan our honeymoon with TourRadar! Loved that the tour dates, itinerary and costs are able to be viewed online without having to contact someone, all the information I needed to plan our trip was all online! Made it so easy to plan a budget and go ahead with the trips!
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Posted 6 years ago
Hi Nicole, A massive congrats on your wedding and honeymoon! Whether it's a honeymoon, an anniversary trip, a birthday trip, or just because you feel like travelling - We are here to help! Thank you so much for choosing TourRadar for your travel needs. We are honoured that you chose us for one of the most important trips of your life. Best regards, The TourRadar Team
Posted 6 years ago
They are helpful and respond extremely fast to inquiries. They also not only give you access and a chance to interact with your tour company but ask as many questions before making a decision.
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Posted 6 years ago
Hi there Angela, Thank you so much for your review. Here at TourRadar, we pride ourselves on our ability to provide travellers with all the necessary tools and/or advice to make the most informed decisions for their travel needs. We know that being able to reach out to your local operator directly can make a big difference and are glad you've found this feature on our website helpful. Kind regards, The TourRadar Team
Posted 6 years ago
I made my booking through TourRadar Brisbane and even though the wait was 20 or 25minutes on phone the outcome was well worth it..
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Posted 6 years ago
Hi there Michelle, Thank you for your patience in getting through to our customer support team. We are glad to know that the assistance you received was helpful and invite you to also try out our live chat during peak call times. Both our phone lines and chat lines are available to customers 24/7! Thanks for choosing TourRadar. Kind regards, The TourRadar Team
Posted 6 years ago
Booking with TourRadar is the very easy and lexury.. They are helpfull, caring, following and directing you to complete your booking in simple way., in top of that they are ready to answer all your doupt immediatly. Ilike this company and Irecomended it for all people who wants to explore the world in better, easy, simple way.
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Posted 6 years ago
I found Del to be very patient, polite and helpful. She answered all my questions and explained the booking and payment process very well.
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Posted 6 years ago
Hi Linda, Thank you so much for your review. We have passed your feedback on to Del. Should you need any assistance at any time, please do not hesitate to contact us via phone or live chat, where our friendly and helpful agents are available 24/7! Kind regards, The TourRadar Team
Posted 6 years ago
It was fast and easy
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Posted 6 years ago
TourRadar has a great selection of tours and we found the tour that we wanted to go on. Booking it online was great and it was easy to navigate online. Confirmation was quick and payment was simple. They take a small deposit to hold your place and then take the remainder closer to your departure.
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Posted 6 years ago
Brilliant easy straightforward 👍🏼
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Posted 6 years ago
Hi there, Thank you so much for your review and for choosing TourRadar! Brilliant, easy, and straightforward is what we like to hear. We are so glad you've had a good booking experience and remain available to assist you at any time, 24/7, via phone or live chat. Kind regards, The TourRadar Team
Posted 6 years ago
Fast booking, easy to use.
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Posted 6 years ago
Lovely and 100% secure. Can't wait to be there with you all.
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Posted 6 years ago
Hey Jimoh, Thank you very much for taking the time to leave a review! If you have any further feedback or any tour questions, be sure to reach out to one of our amazing Travel Experts who are available 24/7 via phone, live chat and email. Best regards, Joe TourRadar
Posted 6 years ago
Thank you for your prompt responses to all of my queries and requests
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Posted 6 years ago
Very good experience. Booking and confirmation was fast.
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Posted 6 years ago
Thanks for prompt help in booking
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Posted 6 years ago
I dealt with Opher ( spelling ? ) today regarding yesterday's booking for " Discover the Baltics" trip. He was very helpful and took time to explain and respnd to all my concerns. I had a very good experience today.
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Posted 6 years ago
Update: I received a call from Tour Radar within hours and was able to get my itinerary and confirmation sent over. Amazing customer service thus far! I can’t wait for this trip and to provide a thorough review of what I imagine will be an unforgettable experience! I appreciate the ease in booking but I’m still waiting for confirmation that my tour has been confirmed even though I booked it several weeks ago. I’m a bit concerned considering how long it’s been.
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Posted 6 years ago
Hi Erfata, We thank you for your valued feedback and are happy to hear that your booking process was simple. After looking into your file, we can see that your booking was officially confirmed by the tour operator on the same day that you made the request. We will endeavor to reach out to you personally to understand why you may not have received confirmation of this. However, we are very glad to see that you are successfully booked onto an amazing touring adventure! Kind Regards, The TourRadar Team
Posted 6 years ago
I found the process of booking with Tourradar to be excellent. That said, I wish there were more filters to be able to more efficiently review the thousands of tour options that are available. I would like to see filters by star ratings. I would also have liked to see somewhere definitions for the different types of tours, e.g. "DISCOVERY" "IN DEPTH CULTURAL" "ADVENTURE." Perhaps these are somewhere on the site but I could not find them, so I had to guess at the difference between the various tour packages.
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Posted 6 years ago
Hello Dolly, Thank you for your wonderful review. We're delighted to hear that you had a positive booking experience with us and appreciate your feedback. Currently, there's a filter that allows you to sort by tours that are "most reviewed.” This filter allows travellers to gauge tour popularity and can be accessed on the top right, beside the 'Sort by' label. For future reference, you can also access a brief description or summary of each travel style by clicking into the page, where it’s displayed below the heading. We hope this prevents you from having to guess between travel styles in the future. Thank you once again for your feedback and please don't hesitate to reach out to us if you have any trouble finding the filter or descriptions. We are available 24/7 and always happy to help! Kind Regards, The TourRadar Team
Posted 6 years ago
Great customer service
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Posted 6 years ago
A very good and positive experience from start to finish. making multiple enquires in relation to the tour, I received helpful, genuine & prompt replies for all my questions, based on this I have now booked the tour.
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Posted 6 years ago
TourRadar is rated 4.5 based on 6,846 reviews