TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,755 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,755 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It was easy to gain access to all the information I needed to make an informed decision online.”

Helpful Report

Posted 6 years ago

“Very comprehensive content and information on the site. It is very user friendly. The information which is gathered during booking indicates that TourRadar cares for their customers. Looking forward to have a wonderful trip which I have booked.”

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Posted 6 years ago

“Unable to find an agent in Australia for our preferred Mexico tour we found Tourradar was able to do it for us very easily and at a good price.”

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Posted 6 years ago

“trouble free and easy to book”

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Posted 6 years ago

“Web site is easy to use, phones are answered promptly. Reps are pleasant and knowledgeable.”

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Posted 6 years ago

“The booking process was accomplished easily and quickly!”

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Posted 6 years ago

“This is my third time making a booking and as always, it was super easy!”

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Posted 6 years ago

“Very easy to book tours on Tour Radar, our second time to book a tour & we love Expat Explore too. The price is right for quite an extensive tour”

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Posted 6 years ago

Hello Julieta, Thank you for your review and for booking a second life-enriching journey with us! We are glad to hear you liked your booking experience, as well as our exclusive World Touring Day special deal. A member of our team will be in touch with you, should you have any additional feedback to give us - we are always looking for constructive criticism and will be happy to hear from you. We wish you a great time in Spain & Portugal next year! Kind Regards, The TourRadar team

Posted 6 years ago

“love it, use it often, will continue to use it”

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Posted 6 years ago

“Very easy to use website. Awesome prices on your tours and quick painless booking process”

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Posted 6 years ago

“This is the first time I booked my travel to Peru through TourRadar. My experience is nothing but exceptional guiding me every step of the way. They have exceptionally professional staff who go out of their way to help. TourRadar website is super in terms of navigation and use. All conversations were tracked and you know exactly what it would cost, no gimmicks. All instructions are very clear for each tour on their site. When in doubt, they assist you get clarification from local tour operator. Once I complete my trip, I will write another review with my experience with local tour operator, Valencia Travel, based on Peru.”

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Posted 6 years ago

“The operator was very friendly and helpful. She even gave me some personal advice. I looking forward to be on trek that I booked”

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Posted 6 years ago

“TourRadar made booking with Bein Harim tour company very easy by eliminating any language barrier that could possibly could have occurred.”

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Posted 6 years ago

“Good customer service, clear and the Lady who helped us is very helpful. She’s exceptional good customer service.”

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Posted 6 years ago

“The information was very clear”

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Posted 6 years ago

“This morning I had the extreme pleasure of working with Madara. I called because, once again, I had made an error in one of my bookings. She was amazing to work with and had a solution, that in the end will work much better for me. Madara was very patient, explaining what she would be doing going forward, what I could expect in the way of emails and what I needed to do when I got them. I then switched gears on her and asked about another of my bookings and Madara never missed a beat. She explained the pricing on my tour and also how she was able to adjust a few items to save me a few more dollars. Always a plus when booking several months of travel. To be fair, everyone I've talked to at TourRadar has been wonderful. This is my first experience with your company and know that it will not be my last.”

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Posted 6 years ago

“great and personal service”

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Posted 6 years ago

“The website was very easy to read and work your way through. The only problem was picking a tour as was so many great ones to choose from.”

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Posted 6 years ago

“Booking our tour to Korea using the TourRadar online site was easy and straightforward. Questions were answered quickly.”

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Posted 6 years ago

“I knew I wanted to book this particular Explore! Tour, so I went to see if it was on TourRadar.. There it was, I booked it, was immediately confirmed, and without asking was notified that my Explore loyalty discount had been applied. Easy-peesy! Plus TourRadar discounts. Why would you do it any other way?”

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Posted 6 years ago

TourRadar is rated 4.5 based on 6,755 reviews