TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,863 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,863 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Easy, efficient and exciting! That was my booking experience with TourRadar. I contacted them over the phone and they had immediate answers to my questions. Filling out the documents was easy and self explanatory. Looking forward to my trip!!!”

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Posted 5 years ago

“Was very straight forward. Although, asking questions to their support team was hard. They didn't seem interested in helping.”

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Posted 5 years ago

“the only thing I did not like was the waiting for conformation.....”

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Posted 5 years ago

“I take three calls with a wait of up to 4 hours, but in the end I was able to speak with Racquel in Australia and with her I was able to make my reservation, extremely difficult to connect with you.”

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Posted 5 years ago

“Very dynamic and easy to book with professional staff ….”

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Posted 5 years ago

“The customer service person who helped me book this tour was great. It was so painless. I told her that I wanted to join some other guests on their tour and gave her the booking number. She had my tour done in less than five minutes and even did a change to a private transport with no problems.”

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Posted 5 years ago

“there was some confusion about needing the ID form name and they were helpful is getting that issue salved”

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Posted 5 years ago

“Online booking with TourRadar went smoothly and was easy to complete.”

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Posted 5 years ago

“In today's Covid world, as you can expect, I had a lot of questions, and anxiety. They answered all of them to my satisfaction, and I proceeded with the booking.”

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Posted 5 years ago

“Easy to book - hopefully the tour will be as good as advertised.”

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Posted 5 years ago

“We found Altinkum Travel for our trip to Turkey through Tourradar. Any questions we have had have been answered promptly and to our satisfaction. The Tourradar website is excellent.”

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Posted 5 years ago

“smooth booking process. I referred a friend and received some travel credits!”

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Posted 5 years ago

“Booking was really easy”

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Posted 5 years ago

“Initially, I had a problem booking the tour online, but I called and it was quickly booked by the agent.”

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Posted 5 years ago

“My wife and I have been trying to contact you directly to talk to a real live person. Can you please contact us so that we can speak to representative of tourradar about our planned trip”

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Posted 5 years ago

Hi Dennis, Thank you for reaching out to us regarding your booking, and we apologise for any wait times you may have experienced while trying to reach us via phone. We will work to get in touch with you directly to discuss your booking and we look forward to assisting you with anything else you may need before, during or after your tour. For anything else we remain here for you 24/7 via live chat, email or phone! Best regards, The TourRadar Team

Posted 5 years ago

“I give TourRadar 5 stars, your agent Montana was great and she helped me to get my trip confirmation from Explore Worldwide. However, Explore’s agent was either inexperienced, or lacked attention, because he made mistakes and answered really slowly. What is great about Explore Worldwide is their itineraries.”

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Posted 5 years ago

“I had a complicated request regarding scheduling. It was all handled through the chat messaging function. When a problem occurred with the credit card billing I received a phone call from a manager who took care of the problem.”

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Posted 5 years ago

“The whole experience was smooth and easy; they got us to the tours we were looking for. Can't wait till we leave on our next excursion!!”

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Posted 5 years ago

“The website just clearly gave all information needed to believed that it is a legitimate company and it is not a scam , likewise I viewed the reviews snd client gave a good review too, I have searched and one company review was 1996 snd the tel number you can not connect and the travel adviser never return my call my trip is not until Aug 22 so I just hope I did the right choice”

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Posted 5 years ago

“Hello, You do not want me to write a review! I can't talk to anyone all I do is write my problem and get a response when you have time!!!!! Your remedies don't work!”

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Posted 5 years ago

TourRadar is rated 4.5 based on 6,863 reviews