TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,754 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,754 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“TourRadar: easy to use, fast answers to my questions through the chat on the website, and at the end received a amazing discount! Loved it! Will definitely use next time!”

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Posted 5 years ago

“It was an absolute pleasure booking my tour with TourRadar, all of my queries/questions were answered promptly and making the booking was easy. Representatives responses were prompt and informative.”

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Posted 5 years ago

“All of the agents were extremely helpful. They helped me to book by phone when i was having difficulty on line. Kate Nadine Kristina and Joe as well as Stephanie went over and beyond It was much appreciated. Looking forward to the cruise.”

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Posted 5 years ago

“Excellent service. Answered all my questions quickly and tailored the tour to our personal needs. Came up with lots of suggestions. Communication was fantastic throughout the booking process.”

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Posted 5 years ago

“I just booked a tour to the Atacama Desert w Tourradar. The booking experience was easy very to do. I had a whole bunch of questions and Marilda who I communicated with provided excellent support. She answered all of my questions very quickly. Based on this booking experience, I expect that the actual tour will be excellent. DON”

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Posted 5 years ago

“everything was OK”

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Posted 5 years ago

“Everyone involved in my booking was wonderful...quick, responsive, helpful and accurate. They made the process a pleasure.”

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Posted 5 years ago

“Booked tour of Egypt. Booking was very smooth, was explained everything in detail . Very professional , helpful customer service with quick reply. overall very good. thanks”

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Posted 5 years ago

“Very easy to find out about and compare different tours. Communication through the website was easy and very prompt. Very helpful staff.”

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Posted 5 years ago

“Very professional, answer immediately and care about personal interests/needs. Thanks”

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Posted 5 years ago

“Easy and fast way to book the perfect tour!”

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Posted 5 years ago

Hello Maria, Thank you very much for taking the time to leave a review. We are so glad to hear that you had a fast and easy booking experience! You have booked a wonderful tour and there is no doubt that you will have an amazing time! If you have any questions regarding your upcoming tour, please be sure to reach out to our team of Travel Experts that are available 24/7 via telephone, email and live chat! Best Regards, The TourRadar Team

Posted 5 years ago

“good clear information, easy booking process, prompt follow up”

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Posted 5 years ago

“So far I have only made my booking to travel next year. The process to date was easy. They are Australian based for booking and they have payment options that suited me! I can’t wait to go on my adventure in 2020”

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Posted 5 years ago

“Before booking this tour I had questions. I received replies promptly! The booking experience was flawless. Very quick and easy.”

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Posted 5 years ago

Hi Joline, Thank you so much for your review! We aim to provide flawless booking experiences every time and are glad that you've chosen TourRadar for your touring needs. Kind regards, The TourRadar Team

Posted 5 years ago

“All i expected. Good communicarion.”

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Posted 5 years ago

“I was extremely happy with the service I received booking this tour. I had limited WiFi and had to call in to book. After my booking was confirmed everything happened very professionally. Timely responses to my emails. Pickup from the train station and hotel were prompt. This is my second time booking with Touradar.”

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Posted 5 years ago

Hi Sabrina, Thank you for taking the time to write us a review. We are so happy to know that you've already booked twice with us and remain at your disposal for a third, fourth, fifth tour! Kind regards, The TourRadar Team

Posted 5 years ago

“Very simple. Plug in what you want and within 48 the booking is confirmed.”

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Posted 5 years ago

“Booking was easy and communication was great!”

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Posted 5 years ago

“Excelent costumer service, excelent problem solving, and excelent communication Wide holiday choices at affordable prices. I found it very easy to book my holiday”

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Posted 5 years ago

“we were very pleased with our experience. Never having booked a"tour" such as this we had some questions. These were replied to quickly and efficiently. We are looking forward to the last confirmation of the payment received ( not due yet) and a confirmation regarding the first night ( extra night) at Double tree in San Jose. Thank you”

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Posted 5 years ago

Hi Hendrika, We are so glad that you've decided to give touring a chance! With 37,000+ tour listings across 2,000+ operators across the globe, we are the single largest online marketplace for multi-day tours and are confident in our ability to find the best trips for passengers no matter what their travel needs are! Thanks for choosing TourRadar. Kind regards, The TourRadar Team

Posted 5 years ago

TourRadar is rated 4.5 based on 6,754 reviews