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TourRadar Reviews

4.5 Rating 6,771 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,771 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 18th December 2024
Kerry
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 16th May 2024
There
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Anonymous
Anonymous  // 01/01/2019
I just booked a tour to the Atacama Desert w Tourradar. The booking experience was easy very to do. I had a whole bunch of questions and Marilda who I communicated with provided excellent support. She answered all of my questions very quickly. Based on this booking experience, I expect that the actual tour will be excellent. DON
Helpful Report
Posted 6 years ago
everything was OK
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Posted 6 years ago
Everyone involved in my booking was wonderful...quick, responsive, helpful and accurate. They made the process a pleasure.
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Posted 6 years ago
Booked tour of Egypt. Booking was very smooth, was explained everything in detail . Very professional , helpful customer service with quick reply. overall very good. thanks
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Posted 6 years ago
Very easy to find out about and compare different tours. Communication through the website was easy and very prompt. Very helpful staff.
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Posted 6 years ago
Very professional, answer immediately and care about personal interests/needs. Thanks
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Posted 6 years ago
Easy and fast way to book the perfect tour!
Helpful Report
Posted 6 years ago
Hello Maria, Thank you very much for taking the time to leave a review. We are so glad to hear that you had a fast and easy booking experience! You have booked a wonderful tour and there is no doubt that you will have an amazing time! If you have any questions regarding your upcoming tour, please be sure to reach out to our team of Travel Experts that are available 24/7 via telephone, email and live chat! Best Regards, The TourRadar Team
Posted 6 years ago
good clear information, easy booking process, prompt follow up
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Posted 6 years ago
So far I have only made my booking to travel next year. The process to date was easy. They are Australian based for booking and they have payment options that suited me! I can’t wait to go on my adventure in 2020
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Posted 6 years ago
Before booking this tour I had questions. I received replies promptly! The booking experience was flawless. Very quick and easy.
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Posted 6 years ago
Hi Joline, Thank you so much for your review! We aim to provide flawless booking experiences every time and are glad that you've chosen TourRadar for your touring needs. Kind regards, The TourRadar Team
Posted 6 years ago
All i expected. Good communicarion.
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Posted 6 years ago
I was extremely happy with the service I received booking this tour. I had limited WiFi and had to call in to book. After my booking was confirmed everything happened very professionally. Timely responses to my emails. Pickup from the train station and hotel were prompt. This is my second time booking with Touradar.
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Posted 6 years ago
Hi Sabrina, Thank you for taking the time to write us a review. We are so happy to know that you've already booked twice with us and remain at your disposal for a third, fourth, fifth tour! Kind regards, The TourRadar Team
Posted 6 years ago
Very simple. Plug in what you want and within 48 the booking is confirmed.
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Posted 6 years ago
Booking was easy and communication was great!
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Posted 6 years ago
Excelent costumer service, excelent problem solving, and excelent communication Wide holiday choices at affordable prices. I found it very easy to book my holiday
Helpful Report
Posted 6 years ago
we were very pleased with our experience. Never having booked a"tour" such as this we had some questions. These were replied to quickly and efficiently. We are looking forward to the last confirmation of the payment received ( not due yet) and a confirmation regarding the first night ( extra night) at Double tree in San Jose. Thank you
Helpful Report
Posted 6 years ago
Hi Hendrika, We are so glad that you've decided to give touring a chance! With 37,000+ tour listings across 2,000+ operators across the globe, we are the single largest online marketplace for multi-day tours and are confident in our ability to find the best trips for passengers no matter what their travel needs are! Thanks for choosing TourRadar. Kind regards, The TourRadar Team
Posted 6 years ago
I want Tour Radar management to know of my first experience with Tour Radar and it’s not even the actual tour package. It’s only enquiries. And boy do I have many questions! And this excellent customer service chap, “Issam” answered all my questions - patiently and promptly. A couple of times he missed out some information (probably due to he being so quick to respond to customer enquiries that he handles lots of them), but whenever I reminded him, he always responded excellently. Totally satisfied with his efficient service and the answers he provided. I will book my tour with Tour Radar - Issam sure played a big part! Thank you very much Issam. 😜👍👌
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Posted 6 years ago
Excellent responsiveness. Communication is a little clunky if you want customization - but at the end everyone is so eager to help. Very impressed with the customer service!
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Posted 6 years ago
Hi there, Thank you for taking the time to leave us review. We are so pleased to know that in spite of a little "clunky"-ness, you find our customer service excellent. Customer service is at the heart of what we do, and it's true - Our agents are always eager to help! Any time you need assistance, whether it's past midnight or on a weekend, our phone and chat lines are open 24/7. Thank you so much for choosing TourRadar. Kind regards, The TourRadar Team
Posted 6 years ago
I was attracted by the value for money. While there was the opportunity to chat it was not necessary. The process of booking was simple and straightforward
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Posted 6 years ago
Booking our Best of Italy 2020 tour with TourRadar was easy. I chatted with 2 separate agents when questions arose and both were extremely helpful. In addition, two days after booking I realized I had missed a promo code that would have saved us $200. They honored it. Hope our Trafalgar tour goes as smoothly!
Helpful Report
Posted 6 years ago
TourRadar is rated 4.5 based on 6,771 reviews