TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,863 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,863 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Booking with TourRadar is very easy with all the information upfront from the moment you start looking for options until the time you book. If you have a question like I did answer was receive very quickly, so make a decision of which tour to take was easy without any problem at all.”

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Posted 5 years ago

“Easy booking process and tours have all the details to make a decision.”

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Posted 5 years ago

“Thank you customer representative, Taylor for prompt response and resolving my problem with the booking of the tour”

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Posted 5 years ago

Hi Lyubov, Thank you for your review! TourRadar pride ourselves on our level of service, so it's great to hear Taylor was able to promptly work through the steps involved to get you rebooked on a new tour! We wouldn't expect anything less. We look forward to assisting you again in the future! Best regards The TourRadar Team

Posted 5 years ago

“Booking a trip with TourRadar was quite painless. Required only a small deposit at time of booking and after inputting my essential information to book, an immediate email response helped me create an account to keep track of what I need to do next before my trip including a count down I can look at anytime I want to get more excited for my trip!”

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Posted 5 years ago

“Booking process is easy and response from Tour Radar is quick and thorough”

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Posted 5 years ago

“Easy fast. Informative”

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Posted 5 years ago

“There was a slight issue with using a credit but overall it was great. Staff were very helpful and very responsive to all my inquiries.”

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Posted 5 years ago

Hi there, Thank you for leaving a review of your booking experience! We’re glad to hear that any concerns you initially had with your credits were promptly resolved by our helpful and responsive team and hope you have a wonderful time on tour! Kind regards, The TourRadar Team

Posted 5 years ago

“It took a while to get a response as I had queries about my booking. Once Joe became involved it was 5* all the way as he was proactive and extremely helpful. Due to the delay in responding to my emails - pre-Joe I have to knock off a star.”

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Posted 5 years ago

Hey Noel, Thank you for your review! We recognize that response times have been affected by the current global situation and sincerely appreciate your understanding during this time. We're pleased to hear that Joe has been proactive and helpful and we will strive to continue delivering that 5-star experience. Please never hesitate to reach out to us if you have any further questions, we are available 24/7 and always delighted to assist! Kind regards, The TourRadar Team

Posted 5 years ago

“very professional & knowledgable”

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Posted 5 years ago

“Rápido, pratico e com bons preços”

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Posted 5 years ago

Hey Nicole, Thanks so much for taking the time to leave us a review. We're so pleased you found our site fast and easy to use, we've worked hard to make that happen! As for the great prices; TourRadar offer a price match guarantee to ensure we always offer you your next adventure at the best available cost. Have an amazing time on tour! Best regards The TourRadar Team

Posted 5 years ago

“I appreciated the ability to interact through the Tour Radar website with the tour provider and get my questions answered.”

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Posted 5 years ago

“Very helpful friendly service”

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Posted 5 years ago

“Booking was super easy but I honstly cant say more about the booking experience because the whole process just started. So far five stars but seriously they havent done much yet but respond super fast. Lets talk again after the tour...haha”

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Posted 5 years ago

Hi Daniel, Thanks for your kind review! We're glad to hear that your booking experience has been easy and seamless thus far. We hope to keep it that way so please never hesitate to contact us if you ever have any questions prior to departure. We are available 24/7 and always delighted to assist! Kind regards, The TourRadar Team

Posted 5 years ago

“TourRadar did an excellent job organizing my booking to Botswana. Every staff member was courteous an knowledgeable. The fact that my calls were answered 24/7 has been a real plus. I give a special shout-out Sara, who has been exceptionally good.”

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Posted 5 years ago

“Bogdan was very helpful, informative and prompt. I had numerous questions about the tour, and he answered all of them quickly and to my satisfaction. He provided excellent customer service, so it went amazingly well. As a result, I booked the tour and am excited about my upcoming trip.”

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Posted 5 years ago

“The people at TourRadar make planning a vacation a very pleasant experience, all the staff I spoke with were very nice and knowledgeable. I'm sure I will be booking through TourRadar in the future too.”

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Posted 5 years ago

“The 1st time I went with Tourradar was my trip to Eastern Europe 2 years ago. That was SPLENDID! Out tour guide was Kevin Screene and he was the best. You don't need to read a book. He has all the history in his brain. Our driver was so good too. He never used a GPS and imagine 11 countries. From then on, I love Tourradar! Very easy and simple in booking!”

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Posted 5 years ago

Hi Larcey! Thank you for your wonderful feedback; it's lovely to hear of your positive booking and customer experience! It's also fantastic to hear that you had a great time on tour with your tour operator, to Europe, 2 years ago! TourRadar wishes you all the best and we'd be happy to assist you with finding and booking your next dream tour! Kindest Regards, The TourRadar Team

Posted 5 years ago

“It was easy to follow the steps to book a tour. I asked a question on the chat and got an answer right away and made a reservation with no difficulty. Quite organized.”

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Posted 5 years ago

“Really responsive, answered questions quickly and changed booking to get exactly what I wanted. Just hope holiday is as good”

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Posted 5 years ago

“This is the third booking I have made with TourRadar. No problems so far. Sometimes it gets confusing, as to if you are communicating with TourRadar representative or a tour company representative, but it has all been a good experience so far.”

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Posted 5 years ago

Hi Jay, Thank you for your wonderful review; it's lovely to hear of our returning customer's experiences, and we sincerely appreciate that you chose to book with us again! In regards to the communication you receive, we have taken your feedback onboard and notified the relevant teams to see if we can make any improvements. Usually, a message will be signed off by either TourRadar Customer Support or the Tour Operator, to help customers understand who has contacted them within their booking page. Our 24/7 contact number or online chat function will always put you in contact with a TourRadar representative. We thank you for using TourRadar and look forward to assisting you again! Kindest Regards, The TourRadar Team

Posted 5 years ago

TourRadar is rated 4.5 based on 6,863 reviews