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TourRadar Reviews

4.5 Rating 6,846 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,846 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
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About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
Note: BECAREFUL when TOURRADAR advertises SALE, It doesn't always mean you get the best price. I received email from tourradar advertising about the sale was going on for limited period of time. Then I hurry book a tour with tourradar during that sale period which I thought I got the best price & I didn't want to miss the deal. BUT WHAT HAPPENED NEXT? About a week after, the tour price that I book became cheaper than the sale price. The WORSE at the same time I found at different website exactly the same tour with the same departure date was cheaper than tourradar. I called tourradar asking about their best price warranty, they said my tour was already confirmed about a week ago so they couldn't match the price. I travel the world joining the tour every year in the last 15 years but this is my 1st experience with tourradar & I'm DISAPPOINTED.
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Posted 6 years ago
Hi Nuria, Thank you for taking the time to leave us a review. We have had a look at your booking and can see that the price you paid for your tour remains the same as the day you placed your booking. We believe there has been a misunderstanding here and will follow up with you shortly via your booking page to hopefully clear any confusion surrounding this. Our Best Price Guarantee is certainly always available to all passengers at the time of booking. Should you find a better price elsewhere, we will always be more than happy to apply a price match, provided that your tour has not yet been confirmed. We look forward to speaking with you soon. Kind regards, The TourRadar Team
Posted 6 years ago
Easy to make booking
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Posted 6 years ago
Very easy to complete plus they followed up.
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Posted 6 years ago
TourRadar presented many types of tours in which I was interested. Because of the wide variety (which was great), it took a while to select the one that I liked best. Once I decided, signing up was easy. I will continue to use TourRadar for my next travels.
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Posted 6 years ago
User friendly. Booking trips are easy.
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Posted 6 years ago
Representatives were easy to speak with and willing to help and get further information from the host company to answer all the questions. I would continue to use this company for future travel enquries and bookings.
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Posted 6 years ago
Very professional people. They answered my requests appropriately and quickly.
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Posted 6 years ago
Easy to navigate, set filters and dates.
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Posted 6 years ago
Easy to book, but the email that was sent to me indicated that the deposit of $110 had NOT been accounted for...thus leading me to think that there was a problem. This necessitated a phone call by me to confirm that everything was OK, and that there wasn't a problem with my card or any other issue. The representative advised me that that the payment was pending and that I would be getting a confirmation of receipt of the deposit email soon....which happened within a couple of hours.
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Posted 6 years ago
Hi there Rose, Thank you for taking the time to leave your review. We have had a look at your booking and can see it was confirmed as per the usual process, without any hiccups. We are glad one of our agents was able to provide clarification that your deposit was still pending authorisation whilst we worked to confirm your booking, as well as assurance that everything was moving along just fine. We are also glad that you found it easy to book with us - That's what we like to hear! Thank you so much for choosing TourRadar. Kind regards, The TourRadar Team
Posted 6 years ago
We booked trip with friends on line and it was easy. We went on Egypt Beyond the Nile tours . It was fantastic and our guide Mac was very informative and did great job.
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Posted 6 years ago
I booked online and it was very easy and intuitive. When I needed a little extra help Sara was really helpful.
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Posted 6 years ago
Great deal , quick response, thanks
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Posted 6 years ago
Great communication with the tour operator answered our questions very quickly, especially as we were in Australia and they in Canada with the time zones. Looking forward to Croatia/Slovenia and the package offered.
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Posted 6 years ago
Easy to review ALL tours and filter out what you want. Loved it. Will be using this site again!
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Posted 6 years ago
TourRadar are a fantastic organisation. I have travelled through them before and have always had a number of queries (I usually travel solo). I receive replies really quickly and nothing seems to be too much bother. I would highly recommend TourRadar.
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Posted 6 years ago
It was great to get all the questions answered, and the booking process was also very well done.
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Posted 6 years ago
Great experience! Easy to navigate, filter and compare tours. Recent reviews are helpful to finally choose one. Great to be connected to a local travel agent specialising small groups in Sicily. Booking screen reassured no extra for credit card payment and clearly showed the amount to pay now and later. Will recommend to others. Thank you 😊
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Posted 6 years ago
Michael assisted me and ably got me through the booking process
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Posted 6 years ago
As easy as pie. Just awesome.
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Posted 6 years ago
Well the booking process was smooth. After booking my tour I planned my whole holiday around it Cuba and Mexico. Cuban adventures just cancelled my 8 day tour what am I supposed to do now. Travelling from Australia I can’t just change my dates. Very f...... disappointed ☹️
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Posted 6 years ago
Hello Daniela, Thank you very much for taking the time to leave a review. We are very sorry to see that the tour operator has withdrawn your tour so close to the departure date. We can see that our Customer Service Team is in touch with you to take the necessary steps to find a solution to this matter. We understand how frustrating withdrawn tours are. As a booking platform, we have hundreds of available tours, so finding an alternative tour should be no problem at all! Our amazing Customer Service Team is available 24/7 and there is no doubt that they will continue to do their very best to get this issue resolved as quickly as possible! Kind regards, The TourRadar Team
Posted 6 years ago
TourRadar is rated 4.5 based on 6,846 reviews