TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,771 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,771 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Smooth and seamless experience! I was able to find the tour I wanted quickly, chat to the tour operator about further details (upgraded my room to private, added 2 nights at the hostel before the tour begins). Overall, very easy to book.”

Helpful Report

Posted 6 years ago

“I booked tour and notified them I would need to leave tour one day early and they responded with message saying a refund for one nights accommodation would be waiting for me. As I needed to arrive one day early I asked if it could pay my accommodation pre tour and they responded they would take care of it as well as airport transfer pre tour at no extra charge without me asking. What great service and responded within the hour of each request.. I couldn’t ask for anything better.”

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Posted 6 years ago

“Excellent fast and efficient service”

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Posted 6 years ago

“13 days langtang gosaikunda trek I booked my tour with TourRadar. TourRadar conveyed me to asian heritage treks. Immediately I had a contact person from TourRadar as well as from asian heritage treks, with whom I could write about all the details for the trek (package list, concerns about the altitude, required physical fitness, ...). I arrived at the airport in Kathmandu the 7. 9. 2019 and my guide (Nabaraj Ghimire, called „Noris“) was already waiting at the airport. Noris is guiding tourist since 17 years all over Nepal, speaks english very well, and knows how to treat his clients. Even I had problems with the altitude, Noris always knew how to manage the Situation, so that we finally could cross the gosaikunda (4610m). All in all it was a beautiful experience for me and I am really glad I have chosen asian heritage treks and was guided from my friend Noris.”

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Posted 6 years ago

“Staff were pleasant and prompt with responding to inquiries. Booking first time Rhone rivercruise was done with ease.”

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Posted 6 years ago

“Love that TourRadar honour deals that operators have on their direct websites, AND give you a discount on top! :)”

Helpful Report

Posted 6 years ago

“Representative was very helpful...walked me through the process as I am very computer illiterate. Had good personality and knowledgeable of the trip I was going on and even gave me a discount on top of my discount to seal the deal! I was very happy with all aspects of the process!”

Helpful Report

Posted 6 years ago

“i received all the information I needed, I hope I can call the number indicated if I have questions concerning the flights to Munich 2nd of September return 15 the of September , I also Need a hotel booking for September 3rd andseptember 14 th.”

Helpful Report

Posted 6 years ago

Hello Diana, Thank you very much for your review! You have booked a fantastic tour and we are sure that you will have a great time. We are very glad to hear that you have received all of the relevant information regarding your tour so far! If you are looking to add any additional services to your booking, be sure to reach out to our team of Travel Experts. They are available 24/7 via phone, email and live chat to help assist you with your upcoming tour. Kind Regards, The TourRadar Team

Posted 6 years ago

“Tour Radar were extremely efficient in keeping me updated with the status of my booking request which was wait listed for 2 weeks prior to the final confirmation.”

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Posted 6 years ago

“Easy to book. Informative itinerary and details. Good prices thank you.”

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Posted 6 years ago

“Very helpful,booking went through very well,explained it all to me”

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Posted 6 years ago

“After deciding which Historical East Coast trip to take the process of booking our excursion/travel was very simple. Any questions I had were answered courteously and quickly. Thanks.”

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Posted 6 years ago

“First time I’ve used this company and very impressed. Clear details and no hype,perfect!”

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Posted 6 years ago

“It was a delight booking the Rhine River Cruise Online, great website and easy booking steps to complete the process. Well done you guys, Bohdan and Ingrid.”

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Posted 6 years ago

“quite simple and quick response”

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Posted 6 years ago

“Easy to search tours with different filters A great number of tours available with many departure days Fast response on questions from customer support team”

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Posted 6 years ago

“I recently booked a tour in Sicily for next year, there were limited places available on the date I wanted but at the time I was unable to confirm if I would be a solo traveler or traveling with a friend, I sort advice and was told to book for two.. just in case. I paid the deposit for two and a couple of days later I knew that it was only me traveling. I know from past experience there is nothing that will spoil a holiday more then having to quibble about prices and worrying about prices changing. I quickly notified that it was only me, and was just as quickly advised of the cost for just me, and no hidden costs involved for cancelling my friends tour. So going forward I am very happy with booking process and looking forward to my tour of Sicily. I am also looking at a tour in Britain after Sicily and will have not problems if the tour is booked through TourRadar.”

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Posted 6 years ago

“Kim was amazing!”

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Posted 6 years ago

“Many option and good choices”

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Posted 6 years ago

“Easy and informative booking process”

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Posted 6 years ago

TourRadar is rated 4.5 based on 6,771 reviews