TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,846 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,846 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“I have just booked my second tour with tour radar. The agents were friendly, quick to respond to all of my questions and very helpful.”

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Posted 6 years ago

“Nice and easy to choose trip, get entire details. Perfect booking site to get enough information onboard.”

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Posted 6 years ago

“I found their website easy to navigate!”

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Posted 6 years ago

“the main problem was that there were so many tours to choose from,”

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Posted 6 years ago

“I was able to choose the exact trip I wanted. Mountains, rain forest, canopy bridges, volcano, both the Caribbean and the Pacific coasts, Costa Rican culture, San Jose, and a few smaller towns, It was really easy to join the tours. Great website. My daughter is in the Peace Corps in Costa Rica and she and I will have this wonderful time to tour together while we visit.”

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Posted 6 years ago

“Received what looks to be a smoking good deal by e- mail so booked quickly. Confirmation email received right away. Reconsidered my tour date and have requested an alternate. Received an immediate acknowledgement of my request - waiting to hear the outcome. Have called TourRadar 3x in 2 days and have never waited more than a few minutes to talk to an agent. They have always been very pleasant and helpful. Smooth process so far.”

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Posted 6 years ago

“As a travel agent, I'm constantly reviewing the reviews of reviews. My experience was exceptional, just like other reviews. The knowledge and understanding of our industry was most welcome. Can't wait for future opportunities.”

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Posted 6 years ago

“Tour radar is very easy to book. And if you have questions or to add or change things, you can easily contact them. I have been using for over a yr now and have had great experiences.”

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Posted 6 years ago

“The whole booking process was straight forward once you had selected your tour”

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Posted 6 years ago

“Quick & easy”

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Posted 6 years ago

“Excellent service! Every person I spoke with at customer service was very friendly, extremely helpful. I book a very last minute New Year trip and had a very specific trip decided on which was not available, however, a wonderful cruise department (Nina specifically) found me an alternate trip and stuck with it until we had cabins confirmed and paid for. I was very impressed with her patience and great courtesy to me no matter how frustrated I was getting. Highly recommend Tour Radar. Thank you Sandra”

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Posted 6 years ago

“Had some minor trouble on website. Do not like having to not book plane reservations until final confirmation is received. When will the final confirmation be received?”

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Posted 6 years ago

Hi Alan, Thank you for your valuable feedback! We can see that you have received confirmation of your booking, but it seems your specific departure is not yet guaranteed, since some tour operators require minimum numbers to operate. There is still plenty of time for other travellers to join your group, so if your departure becomes guaranteed, we will certainly let you know. Further to this, we regret to hear you had some issues with our website. We'll be in touch with you directly to gather feedback about your booking experience and to provide any assistance required. We’re always keen to hear from our customers, as your feedback is vital to our constant improvement. We look forward to speaking with you! Kind regards, The TourRadar Team

Posted 6 years ago

“It was really easy to book. I had a few questions that I needed answered before I could commit and I had help from the support team who helped me efficiently. I would definitely book through tour radar again in the future.”

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Posted 6 years ago

“Very easy to find and book tours. Easy to communicate and get assistance when I need it!”

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Posted 6 years ago

“Quick and easy to navigate”

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Posted 6 years ago

“They were very helpful,prompt with communication & ensured i paid the price that was advertised. Good job, i will use again for next trip. Deborah”

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Posted 6 years ago

“I had to change the tour since the tour I wanted did not take single traveler. Fortunately, the agency gave me an alternative and I chose the one. It may be easier for me to chose the right one if the websites inform me this information in advance.”

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Posted 6 years ago

Hello there, Thank you for taking the time to write your feedback. We are glad to hear your operator could provide you with an alternative tour that fits your plans! Some operators indeed need a minimum number of people to run a tour, for organisational purposes. This company runs tours for a minimum of two travellers. So while they are happy to welcome single passengers when other people are already booked on the same departure, they are unfortunately unable to organize a tour for one person only. We have however taken your feedback into account, and we will work in making this information clearer on the tour page. We really appreciate this kind of observations, as it helps us to constantly improve TourRadar. Should you have any question regarding a specific tour in the future, feel free to get in touch with our team of Travel Experts! We are available 24/7 via phone or live chat. We wish you a great time on your travels! Kind Regards, The TourRadar Team

Posted 6 years ago

“Great experience with Kate!”

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Posted 6 years ago

“Very easy and clear to understand. Stress free! I used the Chat feature a lot to make sure before I actually booked. They were quick to respond and helpful.”

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Posted 6 years ago

“Hi, I really have a very bad experience with you, initially I tried to cancel my tour due to a very personal situation Initaly you told me everything depends on G Adventures, and those are lies, becasue I called G Adventures and they told me you are the ones to decide My tour price is 664 and you are going to keep 500 dls for an spot that is not in high demand, you still have places And now the price your drop it to 582, what I am asking is at least match the price as you so proudly say I also asked to talk with someone else during the call but surprinsingly noone is available. Jeff the person who took my call just drop the call at the end I really wish you can be a little for fair on this Thank you”

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Posted 6 years ago

Hi there, We thank you for your feedback and sincerely regret to hear about your experience with TourRadar. When a traveler requests a cancellation, they and TourRadar are bound to the terms and conditions enforced by the operator, which may include cancellation fees. While TourRadar does not apply any additional cancellation fees, unfortunately, there were applicable operator fees when you requested to cancel your booking this close to departure. As per our correspondence, however, we can see that you made the decision to continue with your tour. Further to this, TourRadar cannot retrospectively apply a sales discount or price match after a tour has been confirmed. We can see that, with additional TourRadar savings applied, you have received the best price available at the time you made your booking. We also regret to hear your call dropped while you were speaking with one of our agents. We will endeavor to have one of our customer support team follow up with you personally in regards to your concerns. Kind Regards, The TourRadar Team

Posted 6 years ago

TourRadar is rated 4.5 based on 6,846 reviews