TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,863 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

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4.5

Based on 6,863 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“The called customer service with a question and the person who answered was very helpful. The tour I signed up for is next March but chose it because of the intinery and price.”

Helpful Report

Posted 9 years ago

“The chatting room for instant customer service is really helpful! Plus, TourRadar has a wide range of tour selections.”

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Posted 9 years ago

Hi Tzu Ying Thank you very much for your positive feedback, our agents love chatting with travellers about their trips so happy to hear you like the instant chat :) We hope you're looking forward to your upcoming trip and appreciate you sharing your booking experience. Kind Regards Carly

Posted 9 years ago

“I have had a great communication experience. The team of Tour Radar were answering promptly and with attention and detail.”

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Posted 9 years ago

Well thank you so much Shayan! We're always pleased to hear about travellers like you enjoying their booking experience with TourRadar. I'll be sure to pass along your positive words to the team and hope you are looking forward to a fantastic tour. Kind Regards Carly

Posted 9 years ago

“TourRadar are a very professional company. My emails have always been answered quickly and my questions were answered with the best advice.”

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Posted 9 years ago

Thank you Carol! We're so glad that you have enjoyed your booking experience and will be looking forward to hearing all about your trip to the Taj Mahal. Thanks again! Carly

Posted 9 years ago

“Great UI. Fairly prompt response. Easy to use.”

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Posted 9 years ago

Thank you Samuel! Our design and web team will be thrilled to hear this feedback as making booking tours as easy as possible is our goal, so we appreciate your positive words. Kind Regards Carly

Posted 9 years ago

“So far we have just booked thr trip the reason we are hanging off booking accomodation is that we bare awaiting test results and hoping everything is o k. Hope to book accomodation in B & B shortley. Cheers joy grant”

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Posted 9 years ago

“Very helpful with the inquirys and all the questions we had. We had a small hick up when be Tryed to book but they had the wrong price display on the Web site but we got there with there help.”

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Posted 9 years ago

Glad to hear it Lance! We are always available to help soothe any hiccups at all :) So we're pleased to hear you enjoyed your booking experience and are looking forward to the trip. Thanks for the lovely feedback. Kind Regards Carly

Posted 9 years ago

“The representative in Brisbane was knowlegable about the tour and very informative, it was very easy to book”

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Posted 9 years ago

Hi Paul Thank you so much for your lovely feedback - our Brisbane team is fantastic and we always work to make your booking as easy as possible, so it's great to hear you enjoyed the experience! Thanks Carly

Posted 9 years ago

“Any inquiries I made were replied to within 24 hrs. So far I have no complaints.”

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Posted 9 years ago

“Everyone I spoke to were extremely helpful and friendly. All of my enquiries were answered promptly. This is my first overseas trip and so far this experience has been exemplary”

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Posted 9 years ago

“Helpful. Understanding. Flexible. NOT American is truly a positive.”

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Posted 9 years ago

“So easy to book a tour and all enquiries were answered within 12 hrs. Everyone was very polite.”

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Posted 9 years ago

“very good organized”

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Posted 9 years ago

“Answered all my questions fairly quickly, very helpful.”

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Posted 9 years ago

Glad to hear it! Thanks for sharing your positive experience and we look forward to assisting you with any future travels.

Posted 9 years ago

“I have booked through TourRadar a few times and have always found the staff to be extremely satisfying and helpful in every way - whether talking to them on the phone or connecting with them through emails. For me the TourRadar website is the best for finding fabulous tours etc. I would recommend the website and the staff very highly.”

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Posted 9 years ago

Oh Nives we're blushing over here! Thank you for such wonderfully positive feedback, our team very much appreciates it and look forward to assisting you in your future travels too!

Posted 9 years ago

“I am satisfied with your kind responses. Thank you”

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Posted 9 years ago

Thank you Inge, we're always here to assist and appreciate you taking the time to share your booking experience. Kind Regards Carly

Posted 9 years ago

“Excellent range of trips and great filter options. User friendly website. Instant customer service chat for queries/issues. Small deposit and instant booking confirmation. Excellent customer service - my itinerary had the wrong dates on it and this was resolved immediately and with no hassle. I would highly recommend!”

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Posted 9 years ago

Well shucks Lauren, that's a load of lovely comments there, thank you! We're pleased as punch that you enjoyed your booking experience and look forward to assisting you in any future trip planning. Thanks again Carly

Posted 9 years ago

“The team at Tour-Radar was just awesome. I simply logged on to their online chat system. Carla popped in and patiently responded to all my queries. Carly and Matthew assisted me with the booking and payment options. I was initially reluctant to book the tour far in advance but after chatting with the guys, I just went ahead with the booking. The whole process was completed in under 2 hours mainly because I had quite few questions to ask and I took some time to think it over with balancing my work schedule. Cheers! Joy”

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Posted 9 years ago

“Mark was quite literally the best tour guide I have ever had.”

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Posted 9 years ago

“Tour Radar is great at responding quickly! They answer questions over chat and go above and beyond to meet my needs. They are so much easier to communicate with than the tour companies.”

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Posted 9 years ago

TourRadar is rated 4.5 based on 6,863 reviews