TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,876 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,876 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 5th November 2026

Manuel

TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“I am right handed, I have a broken arm and shoulder.....the right one of course, it is pretty painful, but I felt I deserved a "to look forward to" present and while roaming the internet I found a walk that I thought I deserved. Your staff were great in helping me book and pay for our trip especially when I wasn't 100 percent reading and following directions ....thanks for you help. Wendy Obuch”

Helpful Report

Posted 9 years ago

Hi Wendy, sounds like you most definitley deserved a pick-me-up, and what better way than by booking an amazing tour?! The team here is wishing you a speedy recovery and we look forward to working with you again in the future for your next trip! Kind Regards Samantha

Posted 9 years ago

“prompt response, informative way of communications, respectful, professional.”

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Posted 9 years ago

Hi Agnes, thanks for your feedback - great to hear that you have enjoyed the TourRadar booking experience! Kind Regards Samantha

Posted 9 years ago

“We found great prices on the tours we were interested in and...... friendly, knowledgeable customer service reps who answered our questions quickly. We were very impressed!”

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Posted 9 years ago

Hi Jennifer, it's great to hear that you enjoyed working with our travel experts! I'm sure you're getting excited about your upcoming tour!

Posted 9 years ago

“By accommodating my request for the tour only a couple of weeks before I wanted to do it.”

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Posted 9 years ago

Hi Judy, thank you for your feedback - we hope you're excited about your upcoming trip! Kind Regards Samantha

Posted 9 years ago

“Hany has been absolutely wonderful! So polite and quick to respond. All my questions have been answered and I feel like customer service has been their top priority.”

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Posted 9 years ago

Hi Elyse, great to hear that you have enjoyed your booking experience - customer service is the number one priority of TourRadar and our operator partners :) Kind Regards Samantha

Posted 9 years ago

“Down loading the brochure gave me a discount.”

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Posted 9 years ago

“TourRadar staff went out of their way to assist us with answering many questions. They were polite and made it very easy to make our booking. We look forward to our tour and working with TourRadar staff along the journey.”

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Posted 9 years ago

Hi Steven, it's great to hear that you enjoyed your booking experience, we hope you’re looking forward to the upcoming trip! Kind Regards Samantha

Posted 9 years ago

“Efficient , polite and always got back with answers ASAP so far so good our trip is in October”

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Posted 9 years ago

Hi there, thanks for your feedback, great customer service is what we aim to achieve! Please let us know if you need anything at all. Kind Regards Samantha

Posted 9 years ago

“TourRadar is very helpful and prompt in response.”

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Posted 9 years ago

Hi Yam Joo Junie, we are glad to hear you have enjoyed your experience with TourRadar! Please let us know if there is anything we can do for assistance. Kind Regards Samantha

Posted 9 years ago

“Prompt service,very helpful. Jesse made it happen by listening carefully to what I wanted and sending me sights to consider. Myrie was very friendly and attentive, called several times to make sure everything was OK. A wonderful experience, will, definitely, use them again”

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Posted 9 years ago

Hi Zhanna Thank you so much for your feedback - Jesse and Myrie certainly are gem's and I have passed on your kind words to them :). We are available 24/7, if you need anything we are just a phone call away! Kind Regards Samantha

Posted 9 years ago

“Everyone was super helpful and very quick to answer all my questions.”

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Posted 9 years ago

Hi Maria, thank you for your kind words! Please get in touch if there is anything else we can assist with, we love sending people on unforgettable experiences! Kind Regards Samantha

Posted 9 years ago

“They were very prompt in responding back and were very helpful.”

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Posted 9 years ago

Hi Priti, thank you for your feedback! It's great to hear that you have enjoyed your booking experience with TourRadar :) Kind Regards Samantha

Posted 9 years ago

“TourRader staff were quickly responsive to my questions, providing helpful and informative feedback. The process to book my tour was simple and provided me with best value for money. I have yet to commence my tour however based on the service and choice available I would recommend TourRadar as a great resource and service for finding and booking tours.”

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Posted 9 years ago

Hi Tracey It's great to hear that your booking process was smooth. Providing mind-blowing customer service is our number one priority so we really appreciate your feedback. If you need anything prior to your trip, please get in touch with us. Kind Regards Samantha

Posted 9 years ago

“This will be ny first trip and O am going solo. TourRadar gives me security and that makes me happy”

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Posted 9 years ago

Hi Nancy, solo travel is where it's at, and what a better way to do it than with an expert guide and a group of like-minded travellers! Please let us know if we can be of any help before your trip. Kind Regards Samantha

Posted 9 years ago

“Prompt follow up and advice on how to prepare for the trip. Airport transfer additional hotel booking comprehensive travel insurance etc.”

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Posted 9 years ago

Hi Rosemarie, glad to hear that you have enjoyed your booking experience with TourRadar! Please do let us know if we can assist further, we are available 24/7. Kind Regards, Samantha

Posted 9 years ago

“First of all, Jesse is the most patient man in the world. My bank would not release the funds I needed to pay for the trip, they, thinking it was "suspicious activity" since I hadn't taken a trip abroad for several years. But your wonderful agents did everything they could to extend the reserve for me and my husband until I could straighten out the bank. I spoke with 2 or 3 people at TourRadar and they were all exceptionally pleasant and reassuring even when I got frustrated and disappointed with my bank. They assured me that they would work it out and set my mind at ease. So now we are going to take a wonderful, much-needed cruise and I am so grateful for TourRadar's help!!”

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Posted 9 years ago

Hi Dawn We are so glad that you have enjoyed your booking experience - I have passed your kind words onto Jesse and the team. We hope you have a great time cruising the beautiful Rhine waterways and look forward to sending you on other amazing journeys in the future! Kind Regards, Samantha

Posted 9 years ago

“I have booked sixteen trips through TourRadar and was perfectly happy every time . The customer service is awesome and is certainly the best I have ever encountered. The responses are almost immediate and meaningful. The follow up is meticulous and I have never had to chase anything up . TourRadar does all the liaison with the tour operators and it seems they get answers quickly where I would have had to push and wait . Its fantastic for me I can ask a question before I go to bed in Australia and wake up to have the accurate reply waiting for me in the morning . The team operate around the clock and there is no question of having to wait for the person who has been handling the file to be on duty. Its seamless, Yet despite being so efficient every member of the team communicates in a genuinely friendly manner. Its real and speaks volumes about the operating principles of TourRadar, So having selected a trip it would be crazy to deal with the tour operator directly as any discounts for which you are due like a loyalty bonus are obtained for you , In regard to finance , of course Tour Radar offer additional discounts so that’s another reason to book through them . I appreciate that they do not impose credit card fees and give me a reminder when balance of fees are due to be deducted, To select a group tour there is no substitute for using TourRadar. By simply inserting the region or counties that are of interest all the alternatives are listed. . This can then be filtered in so many different ways including dates, budget , special interests or particular operators . Then having narrowed the search , detailed trip notes can be downloaded and informed decisions made . Sometimes too its great just to browse for inspiration or check out bargains . I absolutely recommend TourRadar to anybody interested in booking a group tour . I wish that other companies in whatever field that I have to deal with were as efficient and customer focussed as TourRadar . Thank you so much”

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Posted 9 years ago

Ah Ron, what can we say to such a glowing review?! Thank you so much for your continued loyalty to TourRadar, we'll most definitely be passing along your feedback to the entire team and are looking forward to getting you onto many many more enjoyable tours in the future! Kind Regards Carly

Posted 9 years ago

“Excellent communications, quick responses to questions.”

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Posted 9 years ago

Thanks Chris, we're glad to hear you enjoyed booking with us!

Posted 9 years ago

“返信が早く、コストも調べた中では一番良い”

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Posted 9 years ago

“I was happy with your agency”

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Posted 9 years ago

Thank you so much Tomasz, we're happy to send you on a fabulous tour!

Posted 9 years ago

Hi Tomasz, thank you for your review. We are always happy to assist and send you on amazing tours. Zeynep

Posted 9 years ago

TourRadar is rated 4.5 based on 6,876 reviews