TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,876 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,876 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 5th November 2026

Manuel

TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Dear Sir Greetings from Ashok Kumar Agarwal and family. We would like to compliment you and your team of TourRadar for tge excellent arrangement of our tour. Every paper sent was so educative and we wondered how you could send so many mails to arrange our tour. We are already in our second day. We just finished our Niagara Tour. Such an excellent tour. The guide Madam is very intelligent and knowledgeable and very nice. Thank you again for your nice arrangement.”

Helpful Report

Posted 9 years ago

Dear Ashok Kumar, thank you for such lovely feedback! It is great to hear that you have enjoyed booking with TourRadar and that you are enjoying touring in Canada! Niagara is a truly beautiful region and we bet you are currently experiencing charming French Canada. We hope you enjoy the rest of your holiday and we look forward to hearing from you again when you are ready to book your next one! Hint: the maple sugar shack, Érablière le Chemin du Roy in Montreal, is fantastic! Kind Regards Samantha

Posted 9 years ago

“Excellent Customer Relations”

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Posted 9 years ago

Hi there, thank you for your feedback. It's very important to us that our travellers feel informed and supported throughout the booking experience. We look forward to assisting you with your next amazing adventure! Kind Regards Samantha

Posted 9 years ago

“Although I occasionally got help from different agents, I like having one primary person to handle my account. Jesse was extremely cordial and helpful, even though I had complicated demands. He was very patient and knowledgeable. Receiving a discount was a bonus, not a main motivator. Also I appreciate TR being accessible 24/7, not a common offering for travel agents. Will definitely recommend them to friends.”

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Posted 9 years ago

Hi there Thank you for your review. I have passed your nice words onto Jesse and the team. It's fantastic to hear how you have benefited from our genuine and capable travel experts. With TourRadar support being available 24/7, we are able to provide you with unbiased advice at your leisure! We look forward to assisting you with your next tour! Kind Regards Samantha

Posted 9 years ago

“I had an issue accessing my account and using the Chat feature TourRadar was able to help me fast and efficiently! They were very friendly and understanding. Very pleased with their customer service!!”

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Posted 9 years ago

Hi Heather, it is great to hear that you have enjoyed the TourRadar booking experience! We look forward to booking you on your next adventure. Kind Regards Samantha

Posted 9 years ago

“I chatted with several people and often with Jesse from Toronto. He really went the extra mile to get information for me, place requests for my tour a second time, and actually got my husband and me two nearly impossible slots to get !!! He also gathered a tremendous amount of information about an alternative tour--one we will take next year. Yes, I really think he did an excellent job, stayed optimistic, gave low quotes, and made a "no" into a "yes" several times. Thank you to everyone involved. Edna, USA, Oregon”

Helpful Report

Posted 9 years ago

Hi Edna Thank you so much for your lovely feedback - I have shared this with Jesse and the team. Our travel experts take customer service seriously and it's our aim to ensure that you feel supported and that your expectations are exceeded. We look forward to helping you in the future and hope that you enjoy your adventure Down Under and beautiful Fiji :) Kind Regards Samantha

Posted 9 years ago

“very helpfull”

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Posted 9 years ago

Hi Stavros, Thank you for your feedback. Lovely to hear that you enjoyed the TourRadar booking experience, we hope you are looking forward to your trip! Kind Regards Samantha

Posted 9 years ago

“So far, I'm pleased with my booking process. But early days yet. My tour of Egypt is not until next April.”

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Posted 9 years ago

Hi John, thank you for your feedback. Great to hear you have enjoyed the booking process - we hope you enjoy beautiful Egypt! Kind Regards Samantha

Posted 9 years ago

“Everything went smoothly, responses to emails/questions were quick and I like your prices, so Yes I have used you before and will use you again. Thanks”

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Posted 9 years ago

Hi Ngaire, thank you for your kind words! We look forward to assisting you with your next trip :) Kind Regards Samantha

Posted 9 years ago

“Easy to search, prompt update and alternative proposal.”

Helpful Report

Posted 9 years ago

Hi, thanks for your feedback. We are glad to hear you enjoyed working with TourRadar - enjoy your upcoming trip! Kind Regards Samantha

Posted 9 years ago

“So far so good, quick responses, very helpful”

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Posted 9 years ago

Hi Patricia, thank you for your feedback, it is great to hear that you have enjoyed the TourRadar booking experience! Kind Regards Samantha

Posted 9 years ago

“They price matched competitors and have always replied promptly to my queries.”

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Posted 9 years ago

Hi Karen, thank you for your feedback, TourRadar is pleased to provide a best price guarantee! Enjoy your upcoming trip :) Kind Regards Samantha

Posted 9 years ago

“Taking care of any single step of my booking vacation.”

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Posted 9 years ago

Hi Roberto, we appreciate your kind words. We hope you enjoy your trip and look forward to helping you with your next one! Kind Regards Samantha

Posted 9 years ago

“Very responsive customer service available 24/7. Best price guarantee (will beat competitor prices). No credit card fees.”

Helpful Report

Posted 9 years ago

Hi there, thanks for your feedback. We're proud to provide 'round-the-clock customer support. No credit card fees and a best price guarantee is the icing on top of the cake! Kind Regards, Samantha

Posted 9 years ago

“Very accommodating agents. They were able to solve the booking problems that I had and get me a great trip. Would highly recommend them. Thanks guys!!!!”

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Posted 9 years ago

Hi Donnie, thank you - they don't call us travel experts for nothing! Have a great time on your trip and we look forward to assisting you again in the future. Kind Regards Samanths

Posted 9 years ago

“When booking late with a limited frame and for the first time, TourRadar personnel were patient, courteous and very accommodating. Thank you for making booking a holiday with you a pleasurable experience and one I would recommend and repeat.”

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Posted 9 years ago

Hi Susan, thank you for your feedback. With customer service being our number one priority, your kind words are much appreciated :). We look forward to assisting you with your future travel plans!

Posted 9 years ago

“Easy clear tour information and booking process.”

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Posted 9 years ago

Hi Carol, that is great to hear. We look forward to assisting with your next booking! Kind Regards, Samantha

Posted 9 years ago

“Great and fast customer service!”

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Posted 9 years ago

Thank you for your feedback, great to hear that your booking experience has been positive! We hope you are looking forward to your upcoming tour!

Posted 9 years ago

“Nice and easy as well as quick communication, helpful during the entire process of booking the required tour. Thank you!”

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Posted 9 years ago

Hi there, thank you for such lovely feedback! We look forward to assisting you with your next tour :)

Posted 9 years ago

“Friendly and understanding customer service. Inquiry turn around time was excellent with exceptional communication. I strongly encourage and recommend booking tours through TourRadar A++.”

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Posted 9 years ago

Hi Otto, thank you for your kind words and it's great to hear you enjoyed your booking experience. We look forward to assisting you in the future with your next tour! Kind Regards Samantha

Posted 9 years ago

“I know if I message - I always get a reply . A lovely team, whom I already feel close to even though it's still early days into my booking . I'm sure I am going to need lots of advice and questions answered, but I am so confident that I will be supported all the way . Thankyou”

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Posted 9 years ago

Hi Denise, lovely to hear that you enjoyed your booking experience! Our travel experts love helping travellers and we hope you're looking forward to your upcoming trip! Kind Regards Samantha

Posted 9 years ago

TourRadar is rated 4.5 based on 6,876 reviews