TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,827 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,827 reviews

Customer Service
Communication Channels	Email, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

“Prompt follow up and advice on how to prepare for the trip. Airport transfer additional hotel booking comprehensive travel insurance etc.”

Helpful Report

Posted 8 years ago

Hi Rosemarie, glad to hear that you have enjoyed your booking experience with TourRadar! Please do let us know if we can assist further, we are available 24/7. Kind Regards, Samantha

Posted 8 years ago

“First of all, Jesse is the most patient man in the world. My bank would not release the funds I needed to pay for the trip, they, thinking it was "suspicious activity" since I hadn't taken a trip abroad for several years. But your wonderful agents did everything they could to extend the reserve for me and my husband until I could straighten out the bank. I spoke with 2 or 3 people at TourRadar and they were all exceptionally pleasant and reassuring even when I got frustrated and disappointed with my bank. They assured me that they would work it out and set my mind at ease. So now we are going to take a wonderful, much-needed cruise and I am so grateful for TourRadar's help!!”

Helpful Report

Posted 8 years ago

Hi Dawn We are so glad that you have enjoyed your booking experience - I have passed your kind words onto Jesse and the team. We hope you have a great time cruising the beautiful Rhine waterways and look forward to sending you on other amazing journeys in the future! Kind Regards, Samantha

Posted 8 years ago

“I have booked sixteen trips through TourRadar and was perfectly happy every time . The customer service is awesome and is certainly the best I have ever encountered. The responses are almost immediate and meaningful. The follow up is meticulous and I have never had to chase anything up . TourRadar does all the liaison with the tour operators and it seems they get answers quickly where I would have had to push and wait . Its fantastic for me I can ask a question before I go to bed in Australia and wake up to have the accurate reply waiting for me in the morning . The team operate around the clock and there is no question of having to wait for the person who has been handling the file to be on duty. Its seamless, Yet despite being so efficient every member of the team communicates in a genuinely friendly manner. Its real and speaks volumes about the operating principles of TourRadar, So having selected a trip it would be crazy to deal with the tour operator directly as any discounts for which you are due like a loyalty bonus are obtained for you , In regard to finance , of course Tour Radar offer additional discounts so that’s another reason to book through them . I appreciate that they do not impose credit card fees and give me a reminder when balance of fees are due to be deducted, To select a group tour there is no substitute for using TourRadar. By simply inserting the region or counties that are of interest all the alternatives are listed. . This can then be filtered in so many different ways including dates, budget , special interests or particular operators . Then having narrowed the search , detailed trip notes can be downloaded and informed decisions made . Sometimes too its great just to browse for inspiration or check out bargains . I absolutely recommend TourRadar to anybody interested in booking a group tour . I wish that other companies in whatever field that I have to deal with were as efficient and customer focussed as TourRadar . Thank you so much”

Helpful Report

Posted 8 years ago

Ah Ron, what can we say to such a glowing review?! Thank you so much for your continued loyalty to TourRadar, we'll most definitely be passing along your feedback to the entire team and are looking forward to getting you onto many many more enjoyable tours in the future! Kind Regards Carly

Posted 8 years ago

“Excellent communications, quick responses to questions.”

Helpful Report

Posted 8 years ago

Thanks Chris, we're glad to hear you enjoyed booking with us!

Posted 8 years ago

“返信が早く、コストも調べた中では一番良い”

Helpful Report

Posted 8 years ago

“I was happy with your agency”

Helpful Report

Posted 8 years ago

Thank you so much Tomasz, we're happy to send you on a fabulous tour!

Posted 8 years ago

Hi Tomasz, thank you for your review. We are always happy to assist and send you on amazing tours. Zeynep

Posted 8 years ago

“MacBackpackers was very professional”

Helpful Report

Posted 8 years ago

Glad to hear it Jeffery, they are one of our favourite tour providers in Scotland - hope you had a ball!

Posted 8 years ago

“Good and making friendship worldwide”

Helpful Report

Posted 8 years ago

Glad to hear you enjoyed your booking experience Prathap - you'll definitely be making even more friends while on tour :)

Posted 8 years ago

Hi Prathap, thank you for your review. Where would you like to go next? Zeynep

Posted 8 years ago

“Helpful, easy to access, affordable rates, great tour choices (variety of tours)”

Helpful Report

Posted 8 years ago

Hey there Thank you for your feedback, we are glad to hear that you have enjoyed your experience with us at TourRadar. Our Tour Experts are at your service 24/7 if you need anything at all. Kind Regards Samantha

Posted 8 years ago

Hi there, thank you for sharing your comments with us. We hope you enjoyed your trip and hope to send you to more amazing tours! Zeynep

Posted 8 years ago

Hi There. Thank you for your comment. Where are you travelling next? Zeynep

Posted 8 years ago

“very trustworthy”

Helpful Report

Posted 8 years ago

Hi Sa, thank you for your comments. We work hard to assist you in the best way. Zeynep

Posted 8 years ago

Thank you Sa! We love to make touring easy for you! Zeynep

Posted 8 years ago

“I LOVE THIS AGENCY”

Helpful Report

Posted 8 years ago

Hi Donia, thank you for your comments. We love sending you to amazing tours. Where are you travelling next? Zeynep

Posted 8 years ago

Hi Donia, we love to send you on amazing tours. Where are you travelling next? Zeynep

Posted 8 years ago

Hi Donia, thank you for your comment. We love sending you on amazing tours! Zeynep

Posted 8 years ago

“Every representative I've had contact with is friendly, helpful, and responds quickly to any inquiry I have had.”

Helpful Report

Posted 8 years ago

Hi Anissa, thank you for sharing your experiences with TourRadar. We are happy to assist you with all inquiries and are always available. Zeynep

Posted 8 years ago

Hi Anissa, thank you for your review, we are always happy to help and available 24/7 for you. Zeynep

Posted 8 years ago

Hi Anissa, Thank you very much for your comments. We love to five you the best service and are available 24/7. Zeynep

Posted 8 years ago

“I booked my tour of Israel through TourRadar & was very happy with the service. Although I have not taken the tour yet, I've been in close contact with the tour operator & anticipate a fun trip. As for my booking experience, I had a number of special conditions that I had questions about before I could make a commitment. TourRadar replied to every email I sent to them very promptly with the answers I needed. I spoke with them twice on the telephone & they we're very courteous & responsive. The price they charged for the tour I purchased was by far less expensive than any other quoted anywhere for a similar tour package/itinerary.”

Helpful Report

Posted 8 years ago

Hi John, thank you very much for your review. We are glad to hear that we answered all your questions. We do guarantee best prices available for tours and will be happy to send you to amazing trips. Zeynep

Posted 8 years ago

Hi John, Thank you for sharing your comments. We are glad to be sending you to this amazing tour. We try to give the best service and prices and we are always happy to assist you. Zeynep

Posted 8 years ago

“Found a tour to my liking, prompt replies, and informative.”

Helpful Report

Posted 8 years ago

Hi Arthur, We are glad to hear that we could help you find your tour. We are available to assist 24/7 and always happy to help. Zeynep

Posted 8 years ago

“Always there to answer questions.”

Helpful Report

Posted 8 years ago

Hi there! Thank you very much for your review. We as tour experts are available 24/7 to respond your inquiries. Zeynep

Posted 8 years ago

“No muss, no fuss. Site works straightforwardly, several questions were answered in the day that we booked.”

Helpful Report

Posted 8 years ago

Hi Joanne, Thank you for your review. We are always happy to assist. As tour experts, we will do our speediest and best to make touring easy. Zeynep

Posted 8 years ago

“I love the TR Credits. The team is always prompt and courteous. My 4th booking with TR!”

Helpful Report

Posted 8 years ago

Hey there, we are super glad to hear that we could assist you multiple times. Hope to send you to other amazing tours in the future. Zeynep

Posted 8 years ago

“Customer service was beyond my expectations! Website is very user-friendly Prices are competitive”

Helpful Report

Posted 8 years ago

Hi John, thank you for your review. Our Tour Experts are ready to help you 24/7 to make your travels easy. Greetings. Zeynep

Posted 8 years ago

“Very efficient and prompt, courteous and helpful”

Helpful Report

Posted 8 years ago

Hi Michael, We are very happy to hear that we could assist you. Thank you for your positive words. Zeynep

Posted 8 years ago

“Super friendly and helpful folks who helped me book my tour!”

Helpful Report

Posted 8 years ago

That is so nice to hear. We hope you have an unforgettable trip. Zeynep

Posted 8 years ago

TourRadar is rated 4.5 based on 6,827 reviews