TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,827 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,827 reviews

Customer Service
Communication Channels	Email, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“When booking late with a limited frame and for the first time, TourRadar personnel were patient, courteous and very accommodating. Thank you for making booking a holiday with you a pleasurable experience and one I would recommend and repeat.”

Helpful Report

Posted 8 years ago

Hi Susan, thank you for your feedback. With customer service being our number one priority, your kind words are much appreciated :). We look forward to assisting you with your future travel plans!

Posted 8 years ago

“Easy clear tour information and booking process.”

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Posted 8 years ago

Hi Carol, that is great to hear. We look forward to assisting with your next booking! Kind Regards, Samantha

Posted 8 years ago

“Great and fast customer service!”

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Posted 8 years ago

Thank you for your feedback, great to hear that your booking experience has been positive! We hope you are looking forward to your upcoming tour!

Posted 8 years ago

“Nice and easy as well as quick communication, helpful during the entire process of booking the required tour. Thank you!”

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Posted 8 years ago

Hi there, thank you for such lovely feedback! We look forward to assisting you with your next tour :)

Posted 8 years ago

“Friendly and understanding customer service. Inquiry turn around time was excellent with exceptional communication. I strongly encourage and recommend booking tours through TourRadar A++.”

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Posted 8 years ago

Hi Otto, thank you for your kind words and it's great to hear you enjoyed your booking experience. We look forward to assisting you in the future with your next tour! Kind Regards Samantha

Posted 8 years ago

“I know if I message - I always get a reply . A lovely team, whom I already feel close to even though it's still early days into my booking . I'm sure I am going to need lots of advice and questions answered, but I am so confident that I will be supported all the way . Thankyou”

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Posted 8 years ago

Hi Denise, lovely to hear that you enjoyed your booking experience! Our travel experts love helping travellers and we hope you're looking forward to your upcoming trip! Kind Regards Samantha

Posted 8 years ago

“I am right handed, I have a broken arm and shoulder.....the right one of course, it is pretty painful, but I felt I deserved a "to look forward to" present and while roaming the internet I found a walk that I thought I deserved. Your staff were great in helping me book and pay for our trip especially when I wasn't 100 percent reading and following directions ....thanks for you help. Wendy Obuch”

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Posted 8 years ago

Hi Wendy, sounds like you most definitley deserved a pick-me-up, and what better way than by booking an amazing tour?! The team here is wishing you a speedy recovery and we look forward to working with you again in the future for your next trip! Kind Regards Samantha

Posted 8 years ago

“prompt response, informative way of communications, respectful, professional.”

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Posted 8 years ago

Hi Agnes, thanks for your feedback - great to hear that you have enjoyed the TourRadar booking experience! Kind Regards Samantha

Posted 8 years ago

“We found great prices on the tours we were interested in and...... friendly, knowledgeable customer service reps who answered our questions quickly. We were very impressed!”

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Posted 8 years ago

Hi Jennifer, it's great to hear that you enjoyed working with our travel experts! I'm sure you're getting excited about your upcoming tour!

Posted 8 years ago

“By accommodating my request for the tour only a couple of weeks before I wanted to do it.”

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Posted 8 years ago

Hi Judy, thank you for your feedback - we hope you're excited about your upcoming trip! Kind Regards Samantha

Posted 8 years ago

“Hany has been absolutely wonderful! So polite and quick to respond. All my questions have been answered and I feel like customer service has been their top priority.”

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Posted 8 years ago

Hi Elyse, great to hear that you have enjoyed your booking experience - customer service is the number one priority of TourRadar and our operator partners :) Kind Regards Samantha

Posted 8 years ago

“Down loading the brochure gave me a discount.”

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Posted 8 years ago

“TourRadar staff went out of their way to assist us with answering many questions. They were polite and made it very easy to make our booking. We look forward to our tour and working with TourRadar staff along the journey.”

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Posted 8 years ago

Hi Steven, it's great to hear that you enjoyed your booking experience, we hope you’re looking forward to the upcoming trip! Kind Regards Samantha

Posted 8 years ago

“Efficient , polite and always got back with answers ASAP so far so good our trip is in October”

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Posted 8 years ago

Hi there, thanks for your feedback, great customer service is what we aim to achieve! Please let us know if you need anything at all. Kind Regards Samantha

Posted 8 years ago

“TourRadar is very helpful and prompt in response.”

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Posted 8 years ago

Hi Yam Joo Junie, we are glad to hear you have enjoyed your experience with TourRadar! Please let us know if there is anything we can do for assistance. Kind Regards Samantha

Posted 8 years ago

“Prompt service,very helpful. Jesse made it happen by listening carefully to what I wanted and sending me sights to consider. Myrie was very friendly and attentive, called several times to make sure everything was OK. A wonderful experience, will, definitely, use them again”

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Posted 8 years ago

Hi Zhanna Thank you so much for your feedback - Jesse and Myrie certainly are gem's and I have passed on your kind words to them :). We are available 24/7, if you need anything we are just a phone call away! Kind Regards Samantha

Posted 8 years ago

“Everyone was super helpful and very quick to answer all my questions.”

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Posted 8 years ago

Hi Maria, thank you for your kind words! Please get in touch if there is anything else we can assist with, we love sending people on unforgettable experiences! Kind Regards Samantha

Posted 8 years ago

“They were very prompt in responding back and were very helpful.”

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Posted 8 years ago

Hi Priti, thank you for your feedback! It's great to hear that you have enjoyed your booking experience with TourRadar :) Kind Regards Samantha

Posted 8 years ago

“TourRader staff were quickly responsive to my questions, providing helpful and informative feedback. The process to book my tour was simple and provided me with best value for money. I have yet to commence my tour however based on the service and choice available I would recommend TourRadar as a great resource and service for finding and booking tours.”

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Posted 8 years ago

Hi Tracey It's great to hear that your booking process was smooth. Providing mind-blowing customer service is our number one priority so we really appreciate your feedback. If you need anything prior to your trip, please get in touch with us. Kind Regards Samantha

Posted 8 years ago

“This will be ny first trip and O am going solo. TourRadar gives me security and that makes me happy”

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Posted 8 years ago

Hi Nancy, solo travel is where it's at, and what a better way to do it than with an expert guide and a group of like-minded travellers! Please let us know if we can be of any help before your trip. Kind Regards Samantha

Posted 8 years ago

TourRadar is rated 4.5 based on 6,827 reviews