TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,763 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,763 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very easy to deal with queries.”

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Posted 5 years ago

“Simple, straight forward booking experience. Prompt and helpful responses from tour guides in answering questions. Would recommend this site to others.”

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Posted 5 years ago

“Very easy and stress-free. I even chatted with an online rep. and they responded very quickly.”

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Posted 5 years ago

Hi there, Thank you for leaving a review about our 24/7 online chat service! At TourRadar, we take pride in our ability to provide outstanding service via live chat and have Customer Support agents who are specially trained as live chat experts! We are happy to know that one of these agents was able to assist with making your booking experience easy and stress-free and look forward to chatting with you again in the near future. All the best, The TourRadar Team

Posted 5 years ago

“replying right away with any questions concerns...”

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Posted 5 years ago

“TourRadar they have help me as fast as possible and help me with lot of answers. Thank you”

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Posted 5 years ago

“I found it very easy to book and reply’s by email explained all that was happening, a very positive experience”

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Posted 5 years ago

“The booking was easy and fast. Their prices are on the higher side. But I can tell only after I take the trip whether it was worth or not.”

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Posted 5 years ago

Hi there Silabhadra, Thank you so much for your review! We can see you indeed chose a tour operator which offers tour packages at a higher price point than other operators in that part of the world. TourRadar works with 2,500+ operators which offer everything from budget tours to luxury tours, and we were glad that you were able to find a tour to suit your needs and preferences. After you complete your tour, you will be asked to review the services provided by your operator on tour; we are sure they would appreciate hearing from you! Until then, we are available to you 24/7 via phone and live chat should you need assistance with anything at all. Kind regards, The TourRadar Team

Posted 5 years ago

“In seeking a possible package tour in Turkey for my family of four I came to know the existence of TourRadar. It is the best among the providers in terms of user-friendliness and customer service response. I also found that TourRadar operates in other countries like Spain and Italy as well. We have booked this time a tour in April as a trial, and consider our next tour starting from Rome or Madrid. Thank you so much for your service! Keli”

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Posted 5 years ago

“Easy, excellent and quick.”

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Posted 5 years ago

“Very quick and professional”

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Posted 5 years ago

“Straightforward booking process. Prompt confirmation reply received”

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Posted 5 years ago

“My booking experience with TourRadar was excellent. Professional, friendly, and prompt!”

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Posted 5 years ago

“Had to contact company before booking with a couple of questions and they got back to us quickly and with answers. Can't wait to take this trip.”

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Posted 5 years ago

Hi there Peter, Thank you for taking the time to review your booking experience! We understand that booking a tour is a pretty big deal, which is why our Customer Support team is available 24/7 to answer any questions you may have prior to booking. We never want passengers to be left without the answers they need to make an informed decision and are grateful that you've chosen TourRadar for your touring needs. We can't want to send you on this trip either and remain available to assist you all day, everyday! Best regards, The TourRadar Team

Posted 5 years ago

“Simple and easy to understand. Immediate confirmation!”

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Posted 5 years ago

“All of my questions were answered and very quickly.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Well presented system and support”

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Posted 5 years ago

“I was attended to by a courteous young man in Austria who spoke beautiful English (so easy to converse with) and who was competent and helpful. Booking through TourRadar was not only efficient and easy, it was a pleasant experience too.”

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Posted 5 years ago

“Easy to see what the tour included and the booking was very easy and suggested the option of regular payments rather than paying in full or at a later date.”

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Posted 5 years ago

“Booking this tour with TourRadar and BravoIndochina has been a pleasant experience. If the actual tour is as good as the booking experience, I give it 2 more thumbs up. :)”

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Posted 5 years ago

TourRadar is rated 4.5 based on 6,763 reviews