TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,749 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,749 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My booking experience with TourRadar was excellent. Professional, friendly, and prompt!”

Helpful Report

Posted 5 years ago

“Had to contact company before booking with a couple of questions and they got back to us quickly and with answers. Can't wait to take this trip.”

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Posted 5 years ago

Hi there Peter, Thank you for taking the time to review your booking experience! We understand that booking a tour is a pretty big deal, which is why our Customer Support team is available 24/7 to answer any questions you may have prior to booking. We never want passengers to be left without the answers they need to make an informed decision and are grateful that you've chosen TourRadar for your touring needs. We can't want to send you on this trip either and remain available to assist you all day, everyday! Best regards, The TourRadar Team

Posted 5 years ago

“Simple and easy to understand. Immediate confirmation!”

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Posted 5 years ago

“All of my questions were answered and very quickly.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Well presented system and support”

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Posted 5 years ago

“I was attended to by a courteous young man in Austria who spoke beautiful English (so easy to converse with) and who was competent and helpful. Booking through TourRadar was not only efficient and easy, it was a pleasant experience too.”

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Posted 5 years ago

“Easy to see what the tour included and the booking was very easy and suggested the option of regular payments rather than paying in full or at a later date.”

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Posted 5 years ago

“Booking this tour with TourRadar and BravoIndochina has been a pleasant experience. If the actual tour is as good as the booking experience, I give it 2 more thumbs up. :)”

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Posted 5 years ago

“Very friendly website with more travel options than any other. Price are also relatively cheaper than other sites.”

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Posted 5 years ago

“Booking on Tour Radar was hassle free. I got wide range of choices of tourist places with packages to book. I appreciate Tour Radar for its dynamic fields.”

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Posted 5 years ago

“Really excellent. Easy process to follow which provides the best price for the tour I wanted. Would recommend.”

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Posted 5 years ago

“quick, easy and reasonable price”

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Posted 5 years ago

“They answered my questions pretty fast and emailed all info i needed. Very helpful”

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Posted 5 years ago

“Everyone is very helpful!”

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Posted 5 years ago

“Booking our tour was effortless. The process is easy to understand and tasks very little time.”

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Posted 5 years ago

Hi Johnel, We love this! One of our biggest goals as a company is to make the booking process as simple as possible for all customers and are so pleased to know that you were able to book a tour in no time at all. Thank you so much for choosing TourRadar! Best regards, The TourRadar Team

Posted 5 years ago

“i rarely write a review but Nancy is just too good that I feel she deserves the credit , why i could decide sooner ...Thank you Nancy and I hope our tour will end up positively like this too .. Bravo and keep it up !”

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Posted 5 years ago

“What I liked about booking with TourRadar is the accessibility to a consultant throughout the process. All my questions were answered which helped to inform my decision to book quickly. I also got a small promotional discount which helped. The resources to book flights and insurance were also so helpful! I have already recommended to friends!”

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Posted 5 years ago

“Simple and efficient”

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Posted 5 years ago

“Vivian Le from Top Vietnam travel was the best. She took care of all the requests and promptly responded to my emaila.”

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Posted 5 years ago

Hi James, Thank you so much for your review. We can see your tour operator at Top Vietnam Travel has been doing an amazing job helping you get all of the components of your trip arranged. We have no doubt you'll have an amazing time on your trip and can't wait for you to experience all that Vietnam has to offer. Best regards, The TourRadar Team

Posted 5 years ago

TourRadar is rated 4.5 based on 6,749 reviews