TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,763 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,763 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very easy to book. Response time for any questions asked was very quick.”

Helpful Report

Posted 5 years ago

“I did an 8-day tour of India starting in Delhi, then going down to Agra to see the Taj Mahal, on to Jaipur, then Udaipur, back to Delhi. My tour guide Shivendra Singh Rathore always made sure I learned about the culture and food. He made sure I was always safe. I was the only person on this tour and it was booked through Indus Travel.”

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Posted 5 years ago

“Friendly staff who are always willing to help out and find a solution . Thanks”

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Posted 5 years ago

“I took the Road to Casablanca with On The Go tours led by Jamal. Everything about this trip exceeded my expectations. We covered a lot of ground and saw so much in a short time. The Sahara camp was a beautiful and unique experience. The hotels were first rate, and we were always welcomed with smiles and mint tea. But by far the best thing about the tour was the tour leader, Jamal. He worked tirelessly to make sure every need was met and shared so many stories and knowledge about Morocco. We traveled in the van many miles, but it went quickly as Jamal pointed out so many things along the way or talked about Moroccan history or current society as we went. Even after a long day, he was smiling and making sure every one was happy. Anyone would be very lucky to have Jamal as a tour guide — he made me love Morocco and I left planning to return soon.”

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Posted 5 years ago

“I had a question but someone from TourRadar called and answered all my concerns.”

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Posted 5 years ago

“I had the best experience doing a 9 day tour of Morocco. From the initial booking and subsequent emails we sent tour radar prior to the actual trip to the trip itself the service was phenomenal! Our guide Jamal exceeded every expectation and made the tour what it was. He went out of his way to explain things to us and made sure that everyone got what they wanted despite it all being very different things!”

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Posted 5 years ago

“Easy and quick”

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Posted 5 years ago

“TourRadar are always very prompt in communicating, helpful, and polite. They do not misinterpret my questions and they provide useful personalised suggestions and tips.”

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Posted 5 years ago

“Booking was very simple. I had several questions before booking and I received prompt answers to all of my questions. I think it is great that there are various payment options and that the tour company that I chose was so flexible in accommodating the potential needs of the group.”

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Posted 5 years ago

“All straight forward - just a few details to enter and a short wait for my booking to get accepted. Couldn't have been easier”

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Posted 5 years ago

“Very knowledgeable and professional staff who made the booking process extremely easy. Website very user friendly.”

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Posted 5 years ago

“This was an amazing experience. It can be a bit overwhelming If you haven"t traveled much. The bus is very comfortable. We did not have a bad hotel room. Matter of fact our favorite was the rustic chalet in Switzerland. We loved our guide Filip. Filip was a ball of knowledge. He also has a sweet tooth just like me !!!! He made sure everyones questions were answered. His concern for our safety went above and beyond. He's top notch to us. Alex the driver has the hardest job. We felt vey safe with him. His driving skills are incredible. Filip & Alex made got along well and kinda picked on each other and of course we all joined in and it was FUN on the bus.. Also I want to mention the rest stops along the way. UNBELIEVABLE food... And breakfast everyday was an A#. Would do a tour with Expat again although not as long for us.....”

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Posted 5 years ago

“The on line booking was easy to use and very explanatory”

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Posted 5 years ago

“We just booked our third tour with TourRadar. Our experiences have been wonderful. TourRadar contracts with wonderful tour companies in each country. Everything was top knotch and so much easier than trying to plan our own trip! Looking forward to our next trip!”

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Posted 5 years ago

“We are a retired couple who enjoy travel, especially river cruises. A few weeks ago I was looking at some TourRadar adverts that had arrived when we saw an advert for the Amazonian adventure. Once we had contacted TourRadar every thing started to move with ever increasing speed. I have never dealt with a travel agency before that never left one feeling forgotten.If the trip is as good as the girls in the back office we should have a great holiday.”

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Posted 5 years ago

“After scrolling on-line through a lot of travelling tips and information, I found TourRadar very simple and helpful in our decisions with regard to costs and travelling to Ireland and what we hoped to see while there. They were very prompt in their response to our inquiry and booking process.”

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Posted 5 years ago

“I just love their website. It is so easy to use. Also, I had a query so I just rang TourRadar and it was sorted out quickly with no problems.”

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Posted 5 years ago

“The TourRadar experience has been a breeze to book our upcoming trip with.The process is really easy and detailed and any communication with them has been exceptional.Even when booking with our companions.”

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Posted 5 years ago

“Was quiet a pleasant experience booking our Holiday with TourRadar very easy to follow instructions and very impressive web site were you can easily follow all your actions from communication to payments etc.”

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Posted 5 years ago

“Very receptive to all my enquiries, no matter how simple.. Great information provider, above & beyond.. Class Act!!”

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Posted 5 years ago

TourRadar is rated 4.5 based on 6,763 reviews