TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,749 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,749 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This was an amazing experience. It can be a bit overwhelming If you haven"t traveled much. The bus is very comfortable. We did not have a bad hotel room. Matter of fact our favorite was the rustic chalet in Switzerland. We loved our guide Filip. Filip was a ball of knowledge. He also has a sweet tooth just like me !!!! He made sure everyones questions were answered. His concern for our safety went above and beyond. He's top notch to us. Alex the driver has the hardest job. We felt vey safe with him. His driving skills are incredible. Filip & Alex made got along well and kinda picked on each other and of course we all joined in and it was FUN on the bus.. Also I want to mention the rest stops along the way. UNBELIEVABLE food... And breakfast everyday was an A#. Would do a tour with Expat again although not as long for us.....”

Helpful Report

Posted 5 years ago

“The on line booking was easy to use and very explanatory”

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Posted 5 years ago

“We just booked our third tour with TourRadar. Our experiences have been wonderful. TourRadar contracts with wonderful tour companies in each country. Everything was top knotch and so much easier than trying to plan our own trip! Looking forward to our next trip!”

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Posted 5 years ago

“We are a retired couple who enjoy travel, especially river cruises. A few weeks ago I was looking at some TourRadar adverts that had arrived when we saw an advert for the Amazonian adventure. Once we had contacted TourRadar every thing started to move with ever increasing speed. I have never dealt with a travel agency before that never left one feeling forgotten.If the trip is as good as the girls in the back office we should have a great holiday.”

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Posted 5 years ago

“After scrolling on-line through a lot of travelling tips and information, I found TourRadar very simple and helpful in our decisions with regard to costs and travelling to Ireland and what we hoped to see while there. They were very prompt in their response to our inquiry and booking process.”

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Posted 5 years ago

“I just love their website. It is so easy to use. Also, I had a query so I just rang TourRadar and it was sorted out quickly with no problems.”

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Posted 5 years ago

“The TourRadar experience has been a breeze to book our upcoming trip with.The process is really easy and detailed and any communication with them has been exceptional.Even when booking with our companions.”

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Posted 5 years ago

“Was quiet a pleasant experience booking our Holiday with TourRadar very easy to follow instructions and very impressive web site were you can easily follow all your actions from communication to payments etc.”

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Posted 5 years ago

“Very receptive to all my enquiries, no matter how simple.. Great information provider, above & beyond.. Class Act!!”

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Posted 5 years ago

“Very easy to deal with queries.”

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Posted 5 years ago

“Simple, straight forward booking experience. Prompt and helpful responses from tour guides in answering questions. Would recommend this site to others.”

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Posted 5 years ago

“Very easy and stress-free. I even chatted with an online rep. and they responded very quickly.”

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Posted 5 years ago

Hi there, Thank you for leaving a review about our 24/7 online chat service! At TourRadar, we take pride in our ability to provide outstanding service via live chat and have Customer Support agents who are specially trained as live chat experts! We are happy to know that one of these agents was able to assist with making your booking experience easy and stress-free and look forward to chatting with you again in the near future. All the best, The TourRadar Team

Posted 5 years ago

“replying right away with any questions concerns...”

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Posted 5 years ago

“TourRadar they have help me as fast as possible and help me with lot of answers. Thank you”

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Posted 5 years ago

“I found it very easy to book and reply’s by email explained all that was happening, a very positive experience”

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Posted 5 years ago

“The booking was easy and fast. Their prices are on the higher side. But I can tell only after I take the trip whether it was worth or not.”

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Posted 5 years ago

Hi there Silabhadra, Thank you so much for your review! We can see you indeed chose a tour operator which offers tour packages at a higher price point than other operators in that part of the world. TourRadar works with 2,500+ operators which offer everything from budget tours to luxury tours, and we were glad that you were able to find a tour to suit your needs and preferences. After you complete your tour, you will be asked to review the services provided by your operator on tour; we are sure they would appreciate hearing from you! Until then, we are available to you 24/7 via phone and live chat should you need assistance with anything at all. Kind regards, The TourRadar Team

Posted 5 years ago

“In seeking a possible package tour in Turkey for my family of four I came to know the existence of TourRadar. It is the best among the providers in terms of user-friendliness and customer service response. I also found that TourRadar operates in other countries like Spain and Italy as well. We have booked this time a tour in April as a trial, and consider our next tour starting from Rome or Madrid. Thank you so much for your service! Keli”