TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,827 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,827 reviews

Customer Service
Communication Channels	Email, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

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“The representative with Tour Radar were so professional and helpful. All of my questions were answered in 24 hours or less. I feel confident booking my trip though them. Everything was organized with the reservation process. Tour Radar made the process stress free. I can't wait to go on my trip!”

Helpful Report

Posted 8 years ago

Hi Shikira, Thank you for your feedback! We take travel seriously and it's our aim to ensure that your holiday goes off without a hitch. Please get in touch with us if there is anything at all we can assist with! Cheers, Natasha

Posted 8 years ago

“Always fast to respond, friendly service and provide all the information I need.”

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Posted 8 years ago

Hi Karen, thanks for your feedback, great customer service is what we aim to achieve! Please let us know if you need anything at all. Cheers, Natasha

Posted 8 years ago

“I'd like to thank the team for going above and beyond, assisting me with all my enquiries. Very helpful and informative.”

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Posted 8 years ago

Hi Jayne, thank you for your wonderful feedback! We are very happy to have wowed you. Looking for new ways to be a step ahead and provide next level customer service is a top priority for us. We look forward to assisting you with your next vacation. Cheers, Natasha

Posted 8 years ago

“Staff facilitates the booking process. I use the chat available online and the staff answered all my questions regarding the tour(s) in which I was interested. Their answers helped me choose the best tour of us. Staff has also sent me emails with transcripts of the chat, answered further questions and, when the answered were not available, the staff followed up with an email. Very good, professional, amiable service. I already recommended Tourradar to friends and family.”

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Posted 8 years ago

Hi Anna Maria, Thank you for your review. It's fantastic to hear how you have benefited from our genuine and capable travel experts. With TourRadar support being available 24/7, we are able to provide you with unbiased advice at your leisure! We look forward to assisting you with your next tour! Cheers, Natasha

Posted 8 years ago

“Nice spots, great fellas and an amazing guide!”

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Posted 8 years ago

Hi Sacha, thank you for the feedback. We are glad to see that you enjoyed working with TourRadar and had a great time on tour. Cheers, Natasha

Posted 8 years ago

“Great service, knowledgeable and friendly staff. I would be very happy to use Tourradar again.”

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Posted 8 years ago

Hi Raymond, thanks for your feedback - great to see that you have enjoyed the TourRadar booking experience! Cheers, Natasha

Posted 8 years ago

“The staff replied with 1 business day with thorough, helpful information. The range of tours and the filter tools allowed me to easily find the perfect tour for my circumstances. Will definitely be using tourradar again.”

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Posted 8 years ago

Hi Nita, thank you for your positive feedback. We are glad to see that you have enjoyed your booking experience with TourRadar. We are also seeking new partnerships with the top Tour Operators, in order to give you the most versatile tour selection. Have a wonderful upcoming holiday. Cheers, Natasha

Posted 8 years ago

“Quick, clear responses”

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Posted 8 years ago

Hello, thank you, it's great to hear that you have enjoyed your experience with TourRadar! Our travel experts are available 24/7 to help you out. We look forward to assisting you with your next adventure! Cheers, Natasha

Posted 8 years ago

“great response on Hotel data request”

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Posted 8 years ago

Hi Norma, thank you for the comment, we are glad to see you enjoyed your experience working with TourRadar. If you have any other questions, we are available 24/7 via phone and live chat. Cheers, Natasha

Posted 8 years ago

“I was struggling to get seats on a coach tour I was trying to organise at late notice. TourRadar came to the rescue and secured the seats. Not having used them before I was impressed with their rapid response to my initial booking and my subsequent questions.”

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Posted 8 years ago

Hi Richard, It's great to hear that your booking process was smooth and we able to get you on your vacation of choice. Providing mind-blowing customer service is our number one priority so we really appreciate your feedback. If you need anything prior to your trip, please get in touch with us. Cheers, Natasha

Posted 8 years ago

“The employees are very helpful and ver professional.”

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Posted 8 years ago

Hi Cesar, thank you for your feedback. We are glad to see that you've had a great experience working with TourRadar. Cheers, Natasha

Posted 8 years ago

“The customer service was very helpful and their replies were quick (even though I was in a different timezone!) The Tour descriptions were well detailed but the "optional activities" will need to be more specific. For example, one option (a hiking tour) didn't specify that the travellers needed to be in very good shape and not afraid of highs.... I had a great experience with TourRadar and an excellent trip with G Adventures! See you soon ;-)”

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Posted 8 years ago

Hi! Thank you for your comment, we really appreciate your feedback. Our customer support team is available 24/7 via phone and live chat, that way regardless of your time zone we are here to assist when you need us. Welcome back from your adventures and we look forward to assisting you in the future. Cheers, Natasha

Posted 8 years ago

“Easy to book and received support when needed.”

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Posted 8 years ago

Hi there! thank you for your positive feedback. We pride ourselves in providing timely assistance to our travellers 'round the clock! We hope you are looking forward to your upcoming adventure. Cheers, Natasha

Posted 8 years ago

“Clear information and friendly and efficient staff. However the wow moment for me was when they refunded me proactively with 20% late booking discount, after the trip was already paid. Definitely I will book again soon. Thank you, TourRadar for seeing the customers more important than the money.”

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Posted 8 years ago

Hi Marius, thank you for the lovely comment and we are glad to see that we were able to wow you. We strive to make your booking process as smooth as possible. Have a great time on your upcoming trip and we look forward to assisting you with your next travel plans. Cheers, Natasha

Posted 8 years ago

“They respond promptly treating customers like it's personal.....thanks to all of you and hopefully the tour will be the same....”

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Posted 8 years ago

Hi Marlene, thank you for your lovely feedback. Our travellers mean the world to us. At TourRadar we understand how important and meaningful your next adventure is. We are here to make travel fun and ensure you are wowed through the booking process. Have a wonderful time on your upcoming holiday and we look forward to assisting you again in the future. Cheers, Natasha

Posted 8 years ago

“I reserved a 14 day tour of Europe and mistakenly reserved and paid for the wrong tour date. Realizing what I had done I contacted TourRadar and they rectified the situation rapidly and efficiently. A refund was issued for the monies not used and I am so far a very satisfied customer. I hope that the actual tour will go as nicely, and I will be very happy.”

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Posted 8 years ago

Hi Ricardo, It's great to see that your booking process had a quick positive turnaround. Providing mind-blowing customer service is our number one priority so we really appreciate your feedback. If you need anything prior to your trip, please get in touch with us. Cheers, Natasha

Posted 8 years ago

“Information on the site was very good, price was reasonable, and booking the tour was very easy to do. I also found searching for the right tour to be quite easy too. I will likely book via TourRadar again as I love traveling without the stress of doing it alone! Thank you!”

Helpful Report

Posted 8 years ago

Hi! Thank you so much for the wonderful feedback. We are glad to see that you have enjoyed working with us and navigating our website. TourRadar strives to make finding the right tour that suits your travel needs, easy. We hope you have a wonderful upcoming holiday and look forward to assisting you again in future. Happy Travels! Cheers, Natasha

Posted 8 years ago

“Phoned and they were very helpful helping me book as I was having an issue”

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Posted 8 years ago

Hi Doreen, we really appreciate your feedback! Our team is available 24/7 and look forward to assisting you again in the future. Cheers, Natasha

Posted 8 years ago

“got the tour at the time/price thatsuited us. Tourradar even ensured that we were advised via email when the dates for tour would be released so that we did not miss out. Thank you Tour radar”

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Posted 8 years ago

Hi Stephen, thanks for your feedback. We certainly look forward to helping you with your future travels! Cheers, Natasha

Posted 8 years ago

“Always get a quick response from any questions and follow up is completed in a timely manner”

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Posted 8 years ago

Hi Wendy, thank you for providing your feedback! It's great to see that you enjoyed your booking experience, we hope you’re looking forward to the upcoming trip! Cheers, Natasha

Posted 8 years ago

TourRadar is rated 4.5 based on 6,827 reviews