TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,827 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

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4.5

Based on 6,827 reviews

Customer Service
Communication Channels	Email, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

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“they were efficient and prompt in answering my emails and following up my concerns Thank You”

Helpful Report

Posted 8 years ago

Hi Carmen, thank you for the feedback! Our team of Travel Experts is available 24/7 to assist you at all times. This way we can ensure that when you have questions, regardless of the time, we are here to put your questions at ease. Kind Regards, Natasha

Posted 8 years ago

“Quick responses to inquiries and help with booking an additional night's stay.”

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Posted 8 years ago

Hi Alan, thank you - we appreciate your feedback! We available 24/7 should you have any other questions and we look forward to assisting you again in the future. Kind Regards Natasha

Posted 8 years ago

“Price was cheaper than booked booking through the company and enquiries were answered quickly”

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Posted 8 years ago

Hi Tania, thank you for your kind words. We are always working towards providing the best price guaranteed. Not only will we give you a better than booking direct with the operator, TourRadar ensures that we are available 24/7 should you have any questions along the way. Kind Regards, Natasha

Posted 8 years ago

“After booking a tour with Tour Radar, an issue came up that was resolved to our satisfaction by Alex. He was very pleasant to deal with and the communication we had with him was excellent. We are very happy with the service provided by Tour Radar and we would not hesitate to recommend them to others looking to book a tour. Pam & Ron Caswell”

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Posted 8 years ago

Hi Pamela, thank you for your wonderful feedback. I am pleased to see that we were able to turn a negative into a positive for you. At TourRadar we understand that things may not always go according to plan, however, our team of exceptional Tour Experts always strive to ensure that we provide great customer service regardless of the situation. We are pleased that you have enjoyed the TourRadar booking experience! We hope you both have a wonderful time on your upcoming holiday! Kind Regards Natasha

Posted 8 years ago

“The ordering of travel tickets was very user friendly online, and as a senior citizen, that made the process very nice.”

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Posted 8 years ago

Hi, Thank you for the kind words! At TourRadar we want to ensure that your booking process is as easy going as you are. Glad we were able to make you feel at ease and hope we can continue to wow you! Kind Regards, Natasha

Posted 8 years ago

“I have recently inquired about a tour to Patagonia and what made me feel at ease was that an agent named Kayla was probably the best one I have spoken to in a long time: detailed, professional responses, and very polite. I have travelled a lot, and inquired even more, but it is always a great feeling to know that someone can help you get on a great trip. This made me want to book more with your company, so kudos.”

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Posted 8 years ago

Hi Kate, what a lovely review - thank you for the kind words! TourRadar strives to provide our customers with service like no other, and we are very happy to hear that you have enjoyed working with our team. We understand that looking for the right tour, is not always an easy task. So when you find the right match, paired with the right service it just makes the upcoming adventure much more exciting! Kind Regards, Natasha

Posted 8 years ago

“The information provided when I first inquired about a particular tour was complete, honest, and accurate. When I booked the tour, the response was excellent, quick, and thorough. Every effort was made to make sure I was satisfied and there were no loose ends. I know I can call on Tourradar's service team at any time for further assistance if needed.”

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Posted 8 years ago

Hi Greg, what a lovely review - thank you! It is great to hear that you have enjoyed working with TourRadar. We place a very high importance on customer service and our aim is to ensure that you are given friendly, genuine and unbiased advice in the preparation of your adventure, we know how important travel is! Kind Regards Samantha

Posted 8 years ago

“Great offers sand excellent customer service.”

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Posted 8 years ago

Hi, thank you for your nice feedback. Customer Service is the number 1 priority of TourRadar and it is fantastic to hear that you have enjoyed the TourRadar booking experience! Kind Regards Samantha

Posted 8 years ago

“Good collection of tours. Great offers. Excellent Customer Service.”

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Posted 8 years ago

Hi there, thank you for your review. TourRadar provides thousands of tours from hundreds of different operators in order to provide you with the best fit possible. We hope you have a great time away on your upcoming adventure! Kind Regards Samantha

Posted 8 years ago

“So convenient and easy to book the tour. Representatives are friendly and available anytime.”

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Posted 8 years ago

Hi Lynne Thank you for your feedback. Great to hear that you have enjoyed the TourRadar booking experience and we hope you have a fantastic time away on your adventure! Kind Regards Samantha

Posted 8 years ago

“Responded to our questions and very helpful. TourRadar provide all the information clearly and it's like going to see someone face to face with the help they provide”

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Posted 8 years ago

Hi Holly, thank you for your lovely feedback! Our team of travel experts are the best in the biz' and it is great to hear that you enjoyed working with them! We look forward to chatting with you again for your next getaway. Kind Regards Samantha

Posted 8 years ago

“pleasant emails; quite professional and informative.”

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Posted 8 years ago

Hi Terence, thank you for your lovely feedback! We hope you have a great time on your upcoming adventure and look forward to assisting you again with your next one! Kind Regards Samantha

Posted 8 years ago

“Fast and helpful replies to my queries. If they couldn't answer the questions about the tour specifics, the query was passed onto the tour company and then they answered the questions in a fast time-frame”

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Posted 8 years ago

Hi Linda, thank you for your lovely feedback. I am pleased to see that you have enjoyed the TourRadar booking experience! We hope you have a great time on your upcoming getaway! Kind Regards Samantha

Posted 8 years ago

“As always staffs are fast to respond. In my experience I have a lot of questions and everything was answered fast. Every one I chatted to seems to have very good Training and very friendly attitude. While I chatted I felt like I'm talking to a friend who wants the best for you. I'm very glad that I found you by accident and I will be life time customer.”

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Posted 8 years ago

Hi Freye Thank you for your lovely feedback. It is really great to hear that you have enjoyed talking with us as much as we enjoy talking with you! Our travel experts are a team of superstars who not only know their stuff but are genuinely as excited about travel as you are! We look forward to assisting you again for your next adventure! Kind Regards Samantha

Posted 8 years ago

“"Ultimate Oz Australia was an amazingly program for preparing travelers to live in a new country while meeting new people and doing fun activities. I had a great week with this organization and met some good friends through it!"”

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Posted 8 years ago

Hi Tony, thank you for your feedback and it is great to hear that you have enjoyed the Ultimate Oz adventure! As you mentioned, it is a great way for adventure travellers to meet the beautiful land Down Under. We look forward to assisting you with your next getaway! Kind Regards Samantha

Posted 8 years ago

“"I was a bit hesitant about the trip I wanted to take. But MELISSA from Tour Radar was so nice and helpful and found all the answers to the questions I had instantaneously. It's because of her help that I am now going to Southern Africa on Intrepid Travel's sept. 29th departure of (Jburg to botswana/zimbabe to Kruger to Jburg). So excited, and thanks again tour radar and melissa for being helpful... even on a Sunday (when I booked my trip. Thanks! - Terence O"”

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Posted 8 years ago

Hi Terence, thank you for your lovely feedback! I have passed this onto Melissa (and the whole team, in fact :)). It is great to hear that you enjoyed working with us, and what a trip you have to look forward to now! Kind Regards Samantha

Posted 8 years ago

“Good customer service”

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Posted 8 years ago

Hi there, thank you for your review! Our travel experts are amazing and it is great to hear that you have enjoyed your experience with TourRadar! Kind Regards Samantha

Posted 8 years ago

“Very knowledgeable and quick to respond. I like being able to talk to one person and see everything through to completion without being put on hold or transferred to another person. The prices were good and consistent so once we found the tour we wanted we didn't have to shop the net to see if the price was the best since this was the best price out there. We will definitely recommend TourRadar and will use them again.”

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Posted 8 years ago

Hi Paul, thank you for such lovely feedback! I am pleased to see that you have benefited from using TourRadar. Our travel experts certainly are a powerhouse of information and our best price guarantee is just another benefit of booking with us! :) We hope you have a great time on your trip and look forward to assisting you with your next one. Kind Regards Samantha

Posted 8 years ago

“They were very responsive, making sure I was up to date with my transaction through their conversation flow.”

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Posted 8 years ago

Hi Stephen, thank you for your feedback. It is lovely to hear that you have enjoyed your experience with TourRadar. We hope you have a fantastic time on tour and we look forward to assisting you again in the future! Kind Regards Samantha

Posted 8 years ago

“Samantha and Courtney were wonderful to work with. They were courteous, professional and friendly and they got me a great deal.”

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Posted 8 years ago

Hi Sally, thank you so much for your feedback! It was an absolute pleasure to assist you and I have passed your kind words onto our amazing Courtney. You have an exciting month of travel coming up next year and I know you will have the best time in Europe! We look forward to assisting you again in the future :). Kind Regards Samantha

Posted 8 years ago

TourRadar is rated 4.5 based on 6,827 reviews