TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,827 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,827 reviews

Customer Service
Communication Channels	Email, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

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“Tour Radar offered many choices all at one easy to use site. I found a trip than met my specific needs for both travel time to tandem a cruise already booked and with the itinerary I was looking for. The tour company was unknown to me so I called TourRadar and spoke with a rep about the tour company, specifically reputation, what was included and what to expect. My questions were addressed, I felt comfortable with the info given and booked the tour ! Thank you”

Helpful Report

Posted 8 years ago

Hi Chris, thank you for your wonderful feedback. TourRadar strives to take the guesswork out of travel planning, so our travellers can feel confident in knowing their holiday is in good hands. We hope you have a wonderful getaway. Cheers, Natasha

Posted 8 years ago

“Customer support was excellent. I hope the tour guide and rest of the services to be the same :)”

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Posted 8 years ago

Hi Malania, thank you for your positive feedback, we appreciate your kind words. We hope that you are excited about your upcoming holiday and look forward to assisting you again in the future. Cheers, Natasha

Posted 8 years ago

“Support very fast n understand what cust need”

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Posted 8 years ago

Hi, thank you for the comment. We are available 24/7 via phone and live chat to ensure our team Travel Experts are available when you need us. Cheers, Natasha

Posted 8 years ago

“Very easy to make a booking. Very straightforward.”

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Posted 8 years ago

Hi Judith, thank you for the positive feedback, we greatly appreciate it. We hope you enjoy your upcoming holiday and we look forward to working with again in the future. Cheers, Natasha

Posted 8 years ago

“Answered everything swiftly, professionally and accurately.”

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Posted 8 years ago

Hi, thank you for the feedback! We are glad that you enjoyed working with TourRadar. Our team of Travel Experts are here should you have any other questions and we look forward to working with you again. Cheers, Natasha

Posted 8 years ago

“Everything was done promptly and correctly. very helpful.”

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Posted 8 years ago

Hi Michelle, thank you for your comments and feedback! Our team of Travel experts are available 24/7 to respond your inquiries. Cheers, Natasha

Posted 8 years ago

“The website is perfectly structured and easy to navigate, the checkout page is really good AND the customer service is awesome! The replies came in really quickly and to the point. Thanks for the service!!”

Helpful Report

Posted 8 years ago

Hi, thank you for your wonderful feedback! It is great to hear that you have enjoyed the TourRadar booking experience! We look forward to booking you on your next adventure. Cheers, Natasha

Posted 8 years ago

“Quick replies to all my queries and requests. Looking forward to our holiday!”

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Posted 8 years ago

“the representatives are always very helpful whenever I call. they have given some good advice on getting a good price for airfare. they are always available to help”

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Posted 8 years ago

Hi Beatrice, Thank you for your feedback! We take travel seriously and it's always our aim to ensure that your holiday goes off without a hitch. Please get in touch with us if there is anything at all we can assist with! Cheers, Natasha

Posted 8 years ago

“I was very happy that TourRadar was able to get me a tour at a price that I could afford to pay. Thanks.”

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Posted 8 years ago

Hi Bethia, thank you for your feedback. We offer so many wonderful tours and with TourRadar you can always expect to get the best available price. We hope you have a wonderful holiday and look forward to assisting you again in the future. Kind Regards, Natasha

Posted 8 years ago

“Very good customer service. They will response to your questions, it may take time not because of Tourradar but the actual tour operators.”

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Posted 8 years ago

Hi there, thank you for your feedback. It's very important to us that our travellers feel informed and supported throughout the booking experience. We look forward to assisting you with your next amazing adventure! Kind Regards, Natasha

Posted 8 years ago

“The booking process through TourRadar was very easy. The online chat and support was prompt and skilled and could help me with all questions. Every concern and next steps have been addressed. Very helpful and skilled Team. Always again!”

Helpful Report

Posted 8 years ago

Hi Petra, thank you for your wonderful feedback! We are glad that you have enjoyed your booking process. Our team of Travel Experts want to ensure that we are available 24/7, via phone and live chat, in order to provide you with exceptional customer service. We hope that your have a fantastic upcoming holiday and look forward to working with you again. Kind Regards, Natasha

Posted 8 years ago

“I was very pleased to find a tour (Taste of Greece) that was extremely cheap. This tour also has all the places I wish to explore.”

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Posted 8 years ago

Hi Matthew, thanks for your feedback. TourRadar works with hundreds of operators to provide you with an unbiased comparison so you can find the right tour for you, at the best price! Kind Regards Samantha

Posted 8 years ago

“Any queries and messages I sent were answered very quickly and very helpful.”

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Posted 8 years ago

Hi Joanne, thank you for your review. Our team of travel experts place the highest priority on customer service and it is great to hear that you have enjoyed your experience. We look forward to assisting you with your next adventure! Kind Regards Samantha

Posted 8 years ago

“Knowledegable and friendly staff, efficient process, cheaper than tour operator direct”

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Posted 8 years ago

Hi Daniel, thank you for your lovely feedback! It is great to hear that you have enjoyed your experience with TourRadar. We hope you have a great time on your upcoming trip! Kind Regards Samantha

Posted 8 years ago

“Seemed a very straight forward and efficient exercise.”

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Posted 8 years ago

Hi, thanks for your feedback. We are glad to hear you enjoyed working with TourRadar - enjoy your upcoming getaway! Kind Regards Natasha

Posted 8 years ago

“The staff were friendly and very helpful”

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Posted 8 years ago

Hi Karen, thank you for providing your feedback, we really appreciate it! It is great to hear that you have enjoyed the TourRadar booking experience. We look forward to assisting you again! Kind Regards Natasha

Posted 8 years ago

“Easy to book and communicate with customer service.”

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Posted 8 years ago

Hi, thank you for the comment and positive feedback. TourRadar has the best team of Travel Experts who strive to go above and beyond to provide you with great customer service. We hope to assist you booking your next great adventure. Kind Regards, Natasha

Posted 8 years ago

“Tour Radar are very helpful. I made reservations over the phone for the tour to Ireland. I was able to call them a few times when I had some questions. I am looking forward to my travelling experience with Tour Radar next Summer.”

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Posted 8 years ago

Hi Mary, thank you for the great feedback! Our team of Travel Experts is available 24/7 by phone and live chat, in order to be there when you need us the most. We hope you have a wonderful upcoming getaway and look forward to assisting you again in the future! Kind Regards, Natasha

Posted 8 years ago

“Very easy to book. I put the tour on a hold. I had a nice visual countdown and reminder. I reached out to customer service several times via chat and email and they were very responsive. They even fixed my promo code that wasn't working. All history of conversation was recorded on my account page. I received a huge 40+ page detailed file for the trip that is wonderful information. Will be very easy to plan for the extra costs of optional activites now. Would highly recommend. (I even reached out to Expats before booking to make sure I would have no problems booking through a second party (I wanted the promo code that only Tour Radar offerred) and Expats said I would have no issues with Tour Radar! Perfect.”

Helpful Report

Posted 8 years ago

Hi Erin, thank you for your wonderful words! Our team at TourRadar is always striving to seamless transparency to our clients. We want to ensure that from the moment you reach our site, to the moment you leave for your holiday, you know exactly what is happening with your booking. We hope that you have a fantastic getaway and we look forward to working with you again in the future. Kind Regards, Natasha

Posted 8 years ago

TourRadar is rated 4.5 based on 6,827 reviews