TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,863 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,863 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Used the online chat to speak to Leona. She was INCREDIBLY helpful in assisting me work out my options for a surprise treat for my wife's 30th. She is a credit to your company.”

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Posted 10 years ago

Hey Isti - we have to agree with you there, Leona is an absolute gem and we are lucky to have her with us! We'll be sure to pass along your fantastic feedback and thank you sincerely for taking the time to let us know about your positive experience. Thank you so much and we look forward to hearing how your wife's 30th surprise goes! Thanks Carly

Posted 10 years ago

“It is difficult to comment on a tour that has not yet taken place, however the service has been EXCELLENT so far”

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Posted 10 years ago

Hey Jacques, we're glad to hear you enjoyed your booking experience with TourRadar. I'm sure the tour will be equally excellent! Thanks Carly

Posted 10 years ago

“Everyone was so helpful and kind. At one point I had questions for over an hour that I was assisted with. Thanks so much”

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Posted 10 years ago

“TourRadar responded promptly to emails and so far the service has been very satisfactory. We are happy with the price of the holiday trip booked through TourRadar.”

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Posted 10 years ago

“Received responses to my questions very quickly. On the phone, all were extremely friendly and reassuring. Would recommend to anyone and I will surely book other trips with you again. Best service guaranteed!!!”

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Posted 10 years ago

“The service was excellent. I wanted to make a few changes to the beginning and end of the tour and they were dealt with within hours.”

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Posted 10 years ago

“Thank you for your support.This is the first time that I booked with you And I will recommend to others. Edwin Pavia from Malta”

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Posted 10 years ago

“This was the first time I organised any overseas holiday with TourRader and overall I was very happy with the service they provided me. All of my questions were answered within a reasonable time frame and each of the consultants were very knowledgeable and polite. The homepage you log into has all of the emails/ inquiries set up in a way that is easy to refer to and everything you need is there;.even if you have to ask the team at TourRader they will provide the information you need. This was stressfree and the package price I paid for the Bali Hopper was really affordable and the itinerary I was provided had everything I needed to know to book. **You won't be provided the accomodation details at the start until your booking has been locked in and this will be explained in the itinerary** Happy travels!! :)”

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Posted 10 years ago

“Very friendly and prompt service by Leona and Carla. They explained the merits of the tour Amazing Spain & Portugal for Aug 19, 2016. There is confusion on the starting date (tour actually starts from Madrid on Aug 20th), which they should correct or clarify. I hope to write a glowing review after I complete the Tour. - Jacob B.”

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Posted 10 years ago

“Reliable, helpful and very efficient.”

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Posted 10 years ago

“TourRadar have been very helpful and responsive on every occasion we have needed to communicate with them regarding the booking of our British Isles tour.”

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Posted 10 years ago

Thank you for the positive feedback Ian, we really appreciate it and are glad to hear you enjoyed your booking experience. I'm sure you will enjoy your trip to the British Isles! Kind Regards Carly

Posted 10 years ago

“Booked with them last year too and found them very well organised and offer the best deals! Would recommend to anyone.”

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Posted 10 years ago

Lindsay, it's a pleasure to have you back travelling with us - thanks for such lovely feedback!

Posted 10 years ago

“Very helpful staff when I had a query. Quick reply via phone call. Reassuring. Can't wait for my trip now (dec 2016, southern India unplugged).”

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Posted 10 years ago

Claire we're so happy to hear you enjoyed your booking experience! Thank you for the kind words, we are looking forward to assisting you with the trip to India. Kind Regards Carly

Posted 10 years ago

“I just booked my trip 10 days prior to the start of the cruise. Tourradar is a big help for me. I was taken cared of by a very efficient and amiable agent by the name of "Carla". She took the time to call me while I was in Krakow to assist me with the booking. I like the way I was updated by the status of my booking. I am now on-board the cruise ship and we are about to start our journey. This could have not been made possible without the assistance of Tourradar. I will surely book with you guys again and the future and rest assured I will recommend you to my friends!”

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Posted 10 years ago

Hey Anthony we're thrilled to hear you were able to join your trip and enjoyed your booking experience - Carla is one of our best :) We look forward to helping you with your future adventures and trust you enjoyed your cruise! Kind Regards Carly

Posted 10 years ago

“TourRadar was recommended to me by a friend, and I have found them fantastic. From tour discounts, to answering my long lists of questions and arranging by airport transfers, they have been great. So responsive and eager to help. I would definitely recommend them to my friends.”

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Posted 10 years ago

Hey Nicola We're so thrilled to hear you enjoyed your TourRadar booking experience! Go give your friend a high five from us as thanks for spreading the word - and should you need anything else for your booking we are here to help. Kind Regards Carly

Posted 10 years ago

“At first I was a bit disappointed with the booking agency, since a day after I had booked my tour the price of my tour went down by 15%. in fact it would have been cheaper for me to cancel my booking, lose the deposit and then rebook again. After voicing my disappointment I was very pleased with the service I had received, specially from Alanna. She escalated the matter to the tour operator and they then provided me with the same discount. Alanna was very quick to get back to my messages and really provided me with a great service. She gave me the feeling like she cared about my frustrations and wanted me to have a good experience.”

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Posted 10 years ago

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Posted 10 years ago

Hey Nicole We always appreciate hearing about our team going the extra mile to help you out and Alanna certainly does love supporting all travellers in getting the best possible price. Thank you for sharing your feedback and we will be sure to pass it along to Alanna and the team! We hope you are looking forward to your holiday! Kind Regards Carly

Posted 10 years ago

“Answers to my questions came within reasonable time, the agent was knowledgeable and helpful. It left me with a good impression of TourRadar, I look forward to traveling with them”

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Posted 10 years ago

Helene we are so happy to hear you enjoyed your booking experience - I'm sure your tour is going to be fantastic, we appreciate you using TourRadar to book! Thanks Carly

Posted 10 years ago

“Above and beyond customer service. Very quick response to any questions you may have.”

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Posted 10 years ago

“Great tour company to book with. Excellent service, great prices and a pleasure to deal with!”

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Posted 10 years ago

TourRadar is rated 4.5 based on 6,863 reviews