TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,827 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,827 reviews

Customer Service
Communication Channels	Email, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Great service, and nice and helpful support team!”

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Posted 9 years ago

“We learned about TourRadar by doing a simple Google search and were very surprised by the variation of tours available for all budgets etc. we are also more than happy with the prompt replies to any queries we have. All in all a very pleasant experience.”

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Posted 9 years ago

“Everybody was very helpful. Thank you.”

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Posted 9 years ago

“Customer service were available and could answer my questions efficiently and quickly. They were able to provide feedback within a few hours and make reservation within 24 hrs. I am happy with the service.”

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Posted 9 years ago

Hey Paula, thank you for your kind words, we're thrilled to hear that you enjoyed your booking experience and look forward to assisting in your holiday planning. Kind Regards Carly

Posted 9 years ago

“I found help with online booking and advice on holiday choice very helpful”

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Posted 9 years ago

Thank you Linda! We're always glad to hear about a positive experience in booking your trip. Appreciate you taking the time to leave a review. Thanks Carly

Posted 9 years ago

“I am rather concerned that as yet I have had no information sent to me regarding hotels and meeting places from the Company conducting the tour that I have paid the deposit for. Please let me know when I can expect to hear from them. Later report. I received a phone call within a very short time with answers to my queries. I commend Touradar for their prompt action which set my mind at rest.”

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Posted 9 years ago

Hi Shirley We can see that Kelly has spoken to you and advised that all travel docs and detailed information is released 4-6 weeks prior to departure. I do hope this has answered your questions and concerns and if you need anything else at all we are available via phone or your booking conversation to clarify. Kind Regards Carly

Posted 9 years ago

“Very helpful in answering my questions about the tour.”

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Posted 9 years ago

“Tour radar response fast and provide all the useful detail”

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Posted 9 years ago

“Got a question? Not a problem cos someone is available to talk to 24/7.”

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Posted 10 years ago

“I was initially worried about booking through Tour Radar as opposed to Gadventures, the actual tour company I am travelling with, but due to Tour Radar's excellent specials I proceeded to book with them! I am so glad I did! They have made booking a breeze! I have booked both my tours through them and their customer service has been outstanding. I have had many queries and they reply to these within half an hour maximum no matter what time of day it is! I accidentally booked my second tour under my nickname instead of the name on my passport and after submitting this booking I immidiatelt got a phone call from Tour Radar, confirming that they could change this and put the name which is on my passport so that the booking could go through. I have had to add pre and post accommodation onto tours and staff have done this easily. They confirmed which hire I'd be staying at and the rate and then let me know they would get in touch with the tour company for confirmation. They always got back to me within 5 minutes to confirm that this was a go a head. I am extremely impressed and wouldn't use another service again!”

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Posted 10 years ago

Madeleine you have made our day with this lovely review, thank you so much! Our team are pretty swift ninjas in their response time and it's fantastic to hear how much you enjoyed it. We really look forward to helping you out with all your future travels :) Thanks Carly

Posted 10 years ago

“Each member in the team is very helpful, quick and concern about any question been sent to the team....I am so happy.”

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Posted 10 years ago

Ferial, your kind words make US so happy! Thank you for the fantastic feedback and we hope we can continue to make your booking experience a happy one :) Kind Regards Carly

Posted 10 years ago

“So far so good Thanks”

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Posted 10 years ago

Thank you Ernest, we'll be sure to keep up the high quality service for you so the whole experience is top notch! Appreciate you taking the time to provide your kind feedback. Thanks Carly

Posted 10 years ago

“I have not go to the trip yet. But the booking service is very good.”

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Posted 10 years ago

Thank you Melinda, we're thrilled to hear you enjoyed booking through us and appreciate your saying so!

Posted 10 years ago

“Great service, prompt and friendly.”

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Posted 10 years ago

Thank you Evelyn, we're pleased we could help!

Posted 10 years ago

“The girls are extremely helpful and very quick and responding and resolving queries. Brilliant customer service!”

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Posted 10 years ago

Oh Joanne, we're blushing over here! Thank you for such kind words, we think our team are extremely awesome too and we'll be sure to pass along your fantastic support. Thanks Carly

Posted 10 years ago

“Staff were very helpful and offered suggestions. They answered my questions quickly.”

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Posted 10 years ago

Thank you Donna, great to hear you had a pleasant experience. We appreciate your review! Kind Regards Carly

Posted 10 years ago

“Staff were very helpful and offered suggestions. They answered my questions quickly.”

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Posted 10 years ago

“Staff were very helpful and offered suggestions. They answered my questions quickly.”

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Posted 10 years ago

“Very helpful staff and they got back to me regarding all my queries very quickly”

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Posted 10 years ago

Hey Stephanie, glad to hear you had a positive time booking your trip. Thank you for sharing such positive feedback, we really appreciate and will pass it along to our team! Thanks Carly

Posted 10 years ago

“I haven't started my tour yet but the communication between the TourRadar staff was very prompt, very helpful and very knowledgeable. If the strip is half as good as the booking process I am going to be very happy!”

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Posted 10 years ago

Hey Jennifer thank you so much for your kind words, I'm sure the trip will be just as awesome as your booking process :) Have an amazing time! Thanks Carly

Posted 10 years ago

TourRadar is rated 4.5 based on 6,827 reviews