TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,876 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,876 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Booked with them last year too and found them very well organised and offer the best deals! Would recommend to anyone.”

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Posted 10 years ago

Lindsay, it's a pleasure to have you back travelling with us - thanks for such lovely feedback!

Posted 10 years ago

“Very helpful staff when I had a query. Quick reply via phone call. Reassuring. Can't wait for my trip now (dec 2016, southern India unplugged).”

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Posted 10 years ago

Claire we're so happy to hear you enjoyed your booking experience! Thank you for the kind words, we are looking forward to assisting you with the trip to India. Kind Regards Carly

Posted 10 years ago

“I just booked my trip 10 days prior to the start of the cruise. Tourradar is a big help for me. I was taken cared of by a very efficient and amiable agent by the name of "Carla". She took the time to call me while I was in Krakow to assist me with the booking. I like the way I was updated by the status of my booking. I am now on-board the cruise ship and we are about to start our journey. This could have not been made possible without the assistance of Tourradar. I will surely book with you guys again and the future and rest assured I will recommend you to my friends!”

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Posted 10 years ago

Hey Anthony we're thrilled to hear you were able to join your trip and enjoyed your booking experience - Carla is one of our best :) We look forward to helping you with your future adventures and trust you enjoyed your cruise! Kind Regards Carly

Posted 10 years ago

“TourRadar was recommended to me by a friend, and I have found them fantastic. From tour discounts, to answering my long lists of questions and arranging by airport transfers, they have been great. So responsive and eager to help. I would definitely recommend them to my friends.”

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Posted 10 years ago

Hey Nicola We're so thrilled to hear you enjoyed your TourRadar booking experience! Go give your friend a high five from us as thanks for spreading the word - and should you need anything else for your booking we are here to help. Kind Regards Carly

Posted 10 years ago

“At first I was a bit disappointed with the booking agency, since a day after I had booked my tour the price of my tour went down by 15%. in fact it would have been cheaper for me to cancel my booking, lose the deposit and then rebook again. After voicing my disappointment I was very pleased with the service I had received, specially from Alanna. She escalated the matter to the tour operator and they then provided me with the same discount. Alanna was very quick to get back to my messages and really provided me with a great service. She gave me the feeling like she cared about my frustrations and wanted me to have a good experience.”

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Posted 10 years ago

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Posted 10 years ago

Hey Nicole We always appreciate hearing about our team going the extra mile to help you out and Alanna certainly does love supporting all travellers in getting the best possible price. Thank you for sharing your feedback and we will be sure to pass it along to Alanna and the team! We hope you are looking forward to your holiday! Kind Regards Carly

Posted 10 years ago

“Answers to my questions came within reasonable time, the agent was knowledgeable and helpful. It left me with a good impression of TourRadar, I look forward to traveling with them”

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Posted 10 years ago

Helene we are so happy to hear you enjoyed your booking experience - I'm sure your tour is going to be fantastic, we appreciate you using TourRadar to book! Thanks Carly

Posted 10 years ago

“Above and beyond customer service. Very quick response to any questions you may have.”

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Posted 10 years ago

“Great tour company to book with. Excellent service, great prices and a pleasure to deal with!”

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Posted 10 years ago

“What a company Very good sorted out holiday very quick and with discount A1”

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Posted 10 years ago

Hey David, thank you for letting us know, we are glad to have been of help! Thanks Carly

Posted 10 years ago

“Your people were great, the website was easy to understand and your personnel were quick to answer my questions and very helpful. I would use TourRader again.”

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Posted 10 years ago

Lloyd, thank you. Our support team & developers would no doubt agree with me when I say - this is what we always hope to hear from our travellers! Thank you so much for your positive feedback, we'll be sharing this with the team and look forward to continuing to assist in your travel planning when you use TourRadar again :) Kind Regards Carly

Posted 10 years ago

“I was hesitant at first booking through an agent rather than the tour company themselves. However, tour radar have far exceeded my expectations and have been great to work with.”

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Posted 10 years ago

Theo thank you so much for your honest feedback! Our team works hard to ensure we exceed expectations, so they will be thrilled to read this review. We look forward to continuing to assist you with organising your trip and thank you very much for letting us know about your booking experience. Kind Regards Carly

Posted 10 years ago

“The team at TourRadar have been fantastic. This is my second solo trip, but the first was booked through a travel agency. This time around, I have saved heaps and got a better deal and TR has been available 24/7 to answer any questions. They sorted all aspects of the tour for me so I had time to sort my flights and other details. A welcome relief! :)”

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Posted 10 years ago

Lisa, you are so very welcome, we're thrilled to hear about your positive booking experience! We'll be sure to pass along your lovely feedback to the whole team and wish you an absolutely wonderful trip :) Kind Regards Carly

Posted 10 years ago

“Tour Radar team is great and super responsive. The only issue I faced - and quite a big one to be honest - is that I never received my tour documents before my trip! I had to contact both Tour Radar and Contiki (contiki twice) a few days before my trip to ask for information - itinerary, hotels, anything...”

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Posted 10 years ago

Hi Meher thank you for your lovely and honest feedback. I can see your tour documents were emailed much later than normal (though they were indeed sent on 30th June). For this, we can only apologise and hope it did not impact your trip dramatically - we are always striving for excellence in serving our customers and it's disappointing to see we missed the mark here for you. I do hope for your next big adventure we will have the opportunity to turnaround this negative and make your next booking seamless! I really appreciate you bringing this to our attention, we will be investigating how this error occurred, and hope you were able to enjoy your Contiki trip. Kind Regards Carly

Posted 10 years ago

“Great service, and nice and helpful support team!”

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Posted 10 years ago

“We learned about TourRadar by doing a simple Google search and were very surprised by the variation of tours available for all budgets etc. we are also more than happy with the prompt replies to any queries we have. All in all a very pleasant experience.”

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Posted 10 years ago

“Everybody was very helpful. Thank you.”

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Posted 10 years ago

“Customer service were available and could answer my questions efficiently and quickly. They were able to provide feedback within a few hours and make reservation within 24 hrs. I am happy with the service.”

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Posted 10 years ago

Hey Paula, thank you for your kind words, we're thrilled to hear that you enjoyed your booking experience and look forward to assisting in your holiday planning. Kind Regards Carly

Posted 10 years ago

“I found help with online booking and advice on holiday choice very helpful”

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Posted 10 years ago

Thank you Linda! We're always glad to hear about a positive experience in booking your trip. Appreciate you taking the time to leave a review. Thanks Carly

Posted 10 years ago

“I am rather concerned that as yet I have had no information sent to me regarding hotels and meeting places from the Company conducting the tour that I have paid the deposit for. Please let me know when I can expect to hear from them. Later report. I received a phone call within a very short time with answers to my queries. I commend Touradar for their prompt action which set my mind at rest.”

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Posted 10 years ago

Hi Shirley We can see that Kelly has spoken to you and advised that all travel docs and detailed information is released 4-6 weeks prior to departure. I do hope this has answered your questions and concerns and if you need anything else at all we are available via phone or your booking conversation to clarify. Kind Regards Carly

Posted 10 years ago

TourRadar is rated 4.5 based on 6,876 reviews