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TourRadar Reviews

4.5 Rating 6,876 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,876 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
“Very helpful in answering my questions about the tour.”
Helpful Report
Posted 10 years ago
“Tour radar response fast and provide all the useful detail”
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Posted 10 years ago
“Got a question? Not a problem cos someone is available to talk to 24/7.”
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Posted 10 years ago
“I was initially worried about booking through Tour Radar as opposed to Gadventures, the actual tour company I am travelling with, but due to Tour Radar's excellent specials I proceeded to book with them! I am so glad I did! They have made booking a breeze! I have booked both my tours through them and their customer service has been outstanding. I have had many queries and they reply to these within half an hour maximum no matter what time of day it is! I accidentally booked my second tour under my nickname instead of the name on my passport and after submitting this booking I immidiatelt got a phone call from Tour Radar, confirming that they could change this and put the name which is on my passport so that the booking could go through. I have had to add pre and post accommodation onto tours and staff have done this easily. They confirmed which hire I'd be staying at and the rate and then let me know they would get in touch with the tour company for confirmation. They always got back to me within 5 minutes to confirm that this was a go a head. I am extremely impressed and wouldn't use another service again!”
Helpful Report
Posted 10 years ago
Madeleine you have made our day with this lovely review, thank you so much! Our team are pretty swift ninjas in their response time and it's fantastic to hear how much you enjoyed it. We really look forward to helping you out with all your future travels :) Thanks Carly
Posted 10 years ago
“Each member in the team is very helpful, quick and concern about any question been sent to the team....I am so happy.”
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Posted 10 years ago
Ferial, your kind words make US so happy! Thank you for the fantastic feedback and we hope we can continue to make your booking experience a happy one :) Kind Regards Carly
Posted 10 years ago
“So far so good Thanks”
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Posted 10 years ago
Thank you Ernest, we'll be sure to keep up the high quality service for you so the whole experience is top notch! Appreciate you taking the time to provide your kind feedback. Thanks Carly
Posted 10 years ago
“I have not go to the trip yet. But the booking service is very good.”
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Posted 10 years ago
Thank you Melinda, we're thrilled to hear you enjoyed booking through us and appreciate your saying so!
Posted 10 years ago
“Great service, prompt and friendly.”
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Posted 10 years ago
Thank you Evelyn, we're pleased we could help!
Posted 10 years ago
“The girls are extremely helpful and very quick and responding and resolving queries. Brilliant customer service!”
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Posted 10 years ago
Oh Joanne, we're blushing over here! Thank you for such kind words, we think our team are extremely awesome too and we'll be sure to pass along your fantastic support. Thanks Carly
Posted 10 years ago
“Staff were very helpful and offered suggestions. They answered my questions quickly.”
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Posted 10 years ago
Thank you Donna, great to hear you had a pleasant experience. We appreciate your review! Kind Regards Carly
Posted 10 years ago
“Staff were very helpful and offered suggestions. They answered my questions quickly.”
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Posted 10 years ago
“Staff were very helpful and offered suggestions. They answered my questions quickly.”
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Posted 10 years ago
“Very helpful staff and they got back to me regarding all my queries very quickly”
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Posted 10 years ago
Hey Stephanie, glad to hear you had a positive time booking your trip. Thank you for sharing such positive feedback, we really appreciate and will pass it along to our team! Thanks Carly
Posted 10 years ago
“I haven't started my tour yet but the communication between the TourRadar staff was very prompt, very helpful and very knowledgeable. If the strip is half as good as the booking process I am going to be very happy!”
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Posted 10 years ago
Hey Jennifer thank you so much for your kind words, I'm sure the trip will be just as awesome as your booking process :) Have an amazing time! Thanks Carly
Posted 10 years ago
“This company has been extremely helpful throughout my entire booking process. Rapidly answering all of my questions and helping to Taylor this to her to meet my needs. I would definitely recommend them.”
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Posted 10 years ago
Thank you so much Jacqueline, we really appreciate your kind words and look forward to helping you arrange many future travels! Kind Regards Carly
Posted 10 years ago
“By now, my experience with tour radar has been amazing, the customer service is fast and the team is very helpful and kind. Cant wait to get the tour started!”
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Posted 10 years ago
Hi Shadi We have to agree with you there, our team are damn fine at what they do - and we really appreciate you saying so! Thank you for the lovely review and wishing you all the very best for your tour - I'm sure it will be incredible :) Thanks Carly
Posted 10 years ago
“Very quick to reply with questions. Easy to navigate the website for bookings etc. Best thing is that they cover so many different tour companies.”
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Posted 10 years ago
Hey Peter, we appreciate you taking the time to give such a lovely review. We're always working to keep our website easy to use and are happy to hear you appreciate the many options available. Looking forward to helping you book your next trip! Thanks Carly
Posted 10 years ago
“Tourradar is the only online travel agent I use. Friendly, efficient and cost effective. I have used them twice for travelling overseas and have been very impressed with their service.”
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Posted 10 years ago
Pamela, we're so very glad we could be of help to you. Thank you for the lovely review and we hope to hear from you soon for your next travel adventure! Thanks Carly
Posted 10 years ago
“this is only about the booking.very happy so far.”
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Posted 10 years ago
Hey Maxwell thanks for letting us know, we'll keep working to make the whole experience just as great!
Posted 10 years ago
“Very easy to reach for any question any time! Very helpful :)”
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Posted 10 years ago
Thank you Subani we're glad you enjoyed the experience!
Posted 10 years ago
TourRadar is rated 4.5 based on 6,876 reviews