TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,827 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

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4.5

Based on 6,827 reviews

Customer Service
Communication Channels	Email, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

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“Hassle free process with help readily available from very friendly people!”

Helpful Report

Posted 10 years ago

“Jillian was most helpful with follow up on flight selection. She not only e-mailed info but also reached out with phone calls. Greatfull for all of her help.”

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Posted 10 years ago

Hi Thaddeus, Thanks for your kind words, we also think Jillian is amazing when dealing with our customers. We're lucky to have her!

Posted 10 years ago

“Excellent job at getting what I wanted”

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Posted 10 years ago

“I found Tour Radar very responsive to all my queries, my trip is booked with Trafalgar the only annoying things is having a booking reference that Trafalgar can not locate. Special thanks to Lucian. I requested addition nights accommodation in Vancouver and Calgary still waiting for a quote, 10 days ago. Thanks”

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Posted 10 years ago

Hey Helen, thanks for the positive feedback, we love to help out travellers planning their dream vacation! We have meanwhile sent you your booking reference. Cheers!

Posted 10 years ago

“My friend had told me about this site so i decided to give it a shot. I had made 2 bookings with them to Dublin and Edinburgh and the cost seems fair for what was included. I had several questions and did the online chat and the customer service was quick to respond and made everything easy for me. I will for sure use Tour Radar again in the future.”

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Posted 10 years ago

Hi Nicole, We are happy you gave us a shot too! Our Customer Support team is indeed available 24/7 to assist you on getting THAT amazing tour. Thanks for the feedback.

Posted 10 years ago

“Thank you so much for finding a coach tour for us around Ireland. We only had a few dates in May to book, luckily you were able to find us a tour Regards Margo”

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Posted 10 years ago

We love to help our customers go on their dream vacation. Thanks for the feedback Margo!

Posted 10 years ago

“WE HAD A VERY PLEASING OUTCOME TO OUR CONCERNS.”

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Posted 10 years ago

Hey Alan, great to hear you were pleased!

Posted 10 years ago

“I contacted TourRadar on a Saturday afternoon to book my trip to Eastern Europe. I was shocked when Leona from TourRadar took my chat right away. I had a lot of questions and she was very patient with me. She provided the information that I needed and I booked the tour. My chat time with her had to be at least a half an hour. Throughout the whole process she was very patient with me. I had a follow up question on a Sunday and again, I received my update in a timely manner. I'm really excited about this trip thanks in large part to TourRadar!”

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Posted 10 years ago

Hey Lisa, we think Leona is pretty damn amazing at what she does too, thanks for providing such wonderful feedback!

Posted 10 years ago

“Very helpful and friendly staff, always replying promptly and keeping me informed.”

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Posted 10 years ago

Hey Tracey, thanks for such lovely words, our staff are always happy to keep you up to date.

Posted 10 years ago

“I will be honest I don't have much experience with tour companies, except for trying to book some trips over the past few months. My experience with TourRadar has been really great. They speak to you as regular people, really friendly and quick to respond. I spoke both by phone and email and they were consistent in each. As I was told by them, I say back... "I dig it"”

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Posted 10 years ago

Hey Curtis! We're digging you right back (is that a thing?) glad we could help and thanks for providing us such ace feedback! Cheers Carly

Posted 10 years ago

“Very efficient, Carla was very helpful. Not too impressed with the we reserve the right to alter the price bit though.”

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Posted 10 years ago

“Staff is very friendly and always got a quick response to all my enquiries.”

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Posted 10 years ago

“Tour was nice! good guide, good company”

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Posted 10 years ago

“Hi Team Radar, we had a great holiday with Expat and the booking thru' your website was helpful and prompt no hesitation in recommending you in future. Thanks Murray & Elizabeth”

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Posted 10 years ago

Hi Murray & Elizabeth - thank you so much for your lovely feedback, we really appreciate it and are glad to hear you enjoyed the trip.

Posted 10 years ago

“Absolutely wonderful dealing with everyone at tour radar. Quick response time. I am very impressed and would definitely recommend them to my friends and family.”

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Posted 10 years ago

“I had to use the chat facility when booking as I had some questions. The response I got was immediate and very very helpful!! Thank you!”

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Posted 10 years ago

“TourRadar's customer service is top notch! Staff always give helpful advice extremely promptly and are happy to answer even the most simple questions.”

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Posted 10 years ago

Thanks so much Rachael! We really appreciate it and are so glad we could help with your trip.

Posted 10 years ago

“Booking though Tour Radar was super easy. They kept in touch throughout the entire process, sending me reminders and keeping me up to date with payment information and the final trip voucher information. I also saved a good chunk of money because I was referred by a friend so that was awesome! and I can keep earning travel credits to use on future trips.”

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Posted 10 years ago

Melissa thanks so much for your lovely feedback. We're pleased to have helped you book your trip and look forward to being a part of your upcoming travels :)

Posted 10 years ago

“I was pleased with their promptness in replying most of my questions. I picked Italy scene tour package starting Aug 19, 2016 till Aug 28th. They did not provide me the times when the pick up will take place from the Rome international airport. My flight reaches there around 10 am.”

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Posted 10 years ago

Thanks for your feedback Rajinder, I believe Jillian was in touch yesterday with the transfer times available for you, but if there's any further details you need for the trip you can speak with her in your booking chat . We'll do all we can to ensure your pickup co-incides with your flight arrival.

Posted 10 years ago

“Very easy to compare tours and make bookings. Good discounts too.”

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Posted 10 years ago

TourRadar is rated 4.5 based on 6,827 reviews