TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,876 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,876 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“WE HAD A VERY PLEASING OUTCOME TO OUR CONCERNS.”

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Posted 10 years ago

Hey Alan, great to hear you were pleased!

Posted 10 years ago

“I contacted TourRadar on a Saturday afternoon to book my trip to Eastern Europe. I was shocked when Leona from TourRadar took my chat right away. I had a lot of questions and she was very patient with me. She provided the information that I needed and I booked the tour. My chat time with her had to be at least a half an hour. Throughout the whole process she was very patient with me. I had a follow up question on a Sunday and again, I received my update in a timely manner. I'm really excited about this trip thanks in large part to TourRadar!”

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Posted 10 years ago

Hey Lisa, we think Leona is pretty damn amazing at what she does too, thanks for providing such wonderful feedback!

Posted 10 years ago

“Very helpful and friendly staff, always replying promptly and keeping me informed.”

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Posted 10 years ago

Hey Tracey, thanks for such lovely words, our staff are always happy to keep you up to date.

Posted 10 years ago

“I will be honest I don't have much experience with tour companies, except for trying to book some trips over the past few months. My experience with TourRadar has been really great. They speak to you as regular people, really friendly and quick to respond. I spoke both by phone and email and they were consistent in each. As I was told by them, I say back... "I dig it"”

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Posted 10 years ago

Hey Curtis! We're digging you right back (is that a thing?) glad we could help and thanks for providing us such ace feedback! Cheers Carly

Posted 10 years ago

“Very efficient, Carla was very helpful. Not too impressed with the we reserve the right to alter the price bit though.”

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Posted 10 years ago

“Staff is very friendly and always got a quick response to all my enquiries.”

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Posted 10 years ago

“Tour was nice! good guide, good company”

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Posted 10 years ago

“Hi Team Radar, we had a great holiday with Expat and the booking thru' your website was helpful and prompt no hesitation in recommending you in future. Thanks Murray & Elizabeth”

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Posted 10 years ago

Hi Murray & Elizabeth - thank you so much for your lovely feedback, we really appreciate it and are glad to hear you enjoyed the trip.

Posted 10 years ago

“Absolutely wonderful dealing with everyone at tour radar. Quick response time. I am very impressed and would definitely recommend them to my friends and family.”

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Posted 10 years ago

“I had to use the chat facility when booking as I had some questions. The response I got was immediate and very very helpful!! Thank you!”

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Posted 10 years ago

“TourRadar's customer service is top notch! Staff always give helpful advice extremely promptly and are happy to answer even the most simple questions.”

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Posted 10 years ago

Thanks so much Rachael! We really appreciate it and are so glad we could help with your trip.

Posted 10 years ago

“Booking though Tour Radar was super easy. They kept in touch throughout the entire process, sending me reminders and keeping me up to date with payment information and the final trip voucher information. I also saved a good chunk of money because I was referred by a friend so that was awesome! and I can keep earning travel credits to use on future trips.”

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Posted 10 years ago

Melissa thanks so much for your lovely feedback. We're pleased to have helped you book your trip and look forward to being a part of your upcoming travels :)

Posted 10 years ago

“I was pleased with their promptness in replying most of my questions. I picked Italy scene tour package starting Aug 19, 2016 till Aug 28th. They did not provide me the times when the pick up will take place from the Rome international airport. My flight reaches there around 10 am.”

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Posted 10 years ago

Thanks for your feedback Rajinder, I believe Jillian was in touch yesterday with the transfer times available for you, but if there's any further details you need for the trip you can speak with her in your booking chat . We'll do all we can to ensure your pickup co-incides with your flight arrival.

Posted 10 years ago

“Very easy to compare tours and make bookings. Good discounts too.”

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Posted 10 years ago

“Great company to book through, very knowledgeable about all the tours and helped us to sort a problem with an issue that the tour company had not mentioned on their essential info page. Would recommended tourrader to anyone!!!!!!”

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Posted 10 years ago

“I was completely satisfied with the help received with my booking.... well actually the service exceeded any to be expected minimum. Various people were involved in various locations offering true 24 hour coverage, coordinating my booking from Europe to destination Africa, tour company in Australia and TR in UK. My late booking all booked and confirmed within a few days. I was impressed! Thanks!”

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Posted 10 years ago

You're welcome, and thank you for the lovely words! Glad to hear we could get you organised efficiently. Have a great time in Africa :)

Posted 10 years ago

“Kelsey was my go-to girl but everyone at Tourradar was SO accommodating and helpful. I cannot say enough good things about your company. You truly made everything a breeze and Kelsey was so patient with me while booking. She was incredibly helpful as well and so kind at the same time. I will 100% be booking through Tourradar again. You rock!!”

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Posted 10 years ago

Thanks so much Sara. We have to agree with you - Kelsey is fantastic at what she does. We look forward to helping you out on your next trip!

Posted 10 years ago

“The customer service staff at TourRadar went above and beyond my expectations when it came to helping me figure out my tour and then booking it. They made phone calls directly to the company I was looking to book my tour with to get the answers to all of my questions directly from the source. Believe me when I say, I had a ton of questions. They truly had my best interests in mind and I would absolutely recommend booking any tour through them. Special thank you to Madelyn and Jillian for all of their help, patience and dedication! They made what could have been a very frustrating and confusing situation so much easier. One of the best customer service experiences I have ever had! :)”

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Posted 10 years ago

Justine we're thrilled to hear all your positive feedback, it means a lot to our team. Thank you so much and we hope you have an amazing trip!

Posted 10 years ago

“Asked a few questions and they wrote back really quickly with the answers. Very efficient service”

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Posted 10 years ago

“Thoughtful ! Resourceful ! Passionate & proactive staff members.. due to time zone complications .. Me and my girlfriend missed the 5 pm (Eastern) deadline.. the tour guide went above and beyond to individualize an extension to book the trip which turned sad faces into million dollar smiles.. Impeccable service. Part one”

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Posted 10 years ago

TourRadar is rated 4.5 based on 6,876 reviews