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TourRadar Reviews

4.5 Rating 6,877 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,877 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
“Very easy to reach for any question any time! Very helpful :)”
Helpful Report
Posted 10 years ago
Thank you Subani we're glad you enjoyed the experience!
Posted 10 years ago
“the staff was incredibly helpful and patient in answering all of our questions. they were friendly and quite knowledgeable as well! we are looking very forward to our trip!”
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Posted 10 years ago
Hey Dillip Thanks for your lovely feedback about our team - we think they are pretty great at what they do too! Wishing you a fantastic trip, I'm sure it will be a wonderful experience. Thanks again Carly
Posted 10 years ago
“Excellent service. I booked Thursday fir a tour leaving Monday, and they sorted everything out ASAP.”
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Posted 10 years ago
Hey Caitlin Brilliant to hear you had such a positive experience, we look forward to helping you arrange your next exciting trip! Thanks Carly
Posted 10 years ago
“Not enough Gold Stars for this team ! They worked so hard selecting tours that fit into my schedule and within my budget, and to the various "must see" places on my list. We finally found one that ticked all the boxes and I know I will have an awesome time due to the expert advice from TourRadar. Thanx TourRadar ????????????????????????”
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Posted 10 years ago
“The review is premature because the trip isn't until August 2. However, the responsiveness from customer support has been excellent.”
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Posted 10 years ago
“Everyone was very good about responding and helping me book this trip. Even tour radar witch is the actual tour I am taking couldn't respond to my questions and book this trip as quick. Thank you!!! Matt was awesome!”
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Posted 10 years ago
Hey Jacqueline thank you for sharing your wonderful feedback on your TourRadar experience - Matt is indeed awesome at what he does and we're lucky to have him as part of the TourRadar team. Hope you are looking forward to a fantastic trip! Thanks Carly
Posted 10 years ago
“We got interested in The European Escape tour for August 31st since it follows The f1 Belgian grand prix. The site is so full of information. Most of our questions and concerns were answered in the site with the questions of others. We needed to join the tour in Paris and there, we learned all We needed. We got a very extensive and clear idea of what we will see and how the trip works. We just finished booking two days ago and we cannot wait to get going. Some of the reviews I read about some of the tour directors being obnoxious and/or rude gave me concern but so far, tour radar and expat tours have been great. This is our first toured vacation since our honeymoon cruise so I hope any bugs have been ironed out. Our tour will speak for itself but I am confident. Daniel and Dina, San jose, .ca.”
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Posted 10 years ago
Daniel & Dina thank you for taking the time to share such lovely feedback - it's always great to hear we can answer your questions effectively on the TourRadar website. I'm sure the tour will be a wonderful experience for you both! Thanks Carly
Posted 10 years ago
“Booking was easy and information concise. Everybody seems genuinely just keen to help! Very refreshing so a big well done Tour Radar!”
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Posted 10 years ago
Thank you John for your lovely feedback - we do genuinely love sending people out on amazing tours! Great to hear you enjoyed your experience :) Thanks Carly
Posted 10 years ago
“Great access to a huge range of tours available and very easy to use Prompt response to booking & confirmation”
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Posted 10 years ago
Thanks Trudie! Happy to hear you had such a great experience :) Kind Regards Carly
Posted 10 years ago
“Leona was extremely helpful and answered all my questions and advice she gave me was excellent. She emailed me the tour info and we then Made our booking and we are now looking forward to our classic Europe trip in August. Thank you. I have already recommended Tour Radar to two of my friends and to a family member as well.”
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Posted 10 years ago
Hi Shelia - that's fantastic to hear, we're thrilled that you have enjoyed your TourRadar experience. Leona is certainly dedicated to helping people travel and I'm sure you will have an excellent trip in August. Thank you for the lovely feedback! Kind Regards Carly
Posted 10 years ago
“Great website - I had not heard of Tour Radar before but would use it again and recommend to others. Finding a tour to suit your requirements is very overwhelming. This website puts it all in the one place, so you can find the perfect tour for you in terms of budget, itinerary and dates. Excellent customer service. Carla was terrific responding to all my little queries and concerns along the way - very patient while I gathered all the information I needed to make my decision - thank you!”
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Posted 10 years ago
Hey Shannon Thank you for such great feedback - we're thrilled to hear the site helped your tour search. We think Carla is pretty terrific too, and appreciate your lovely words. Hope you have a fantastic tour! Kind Regards Carly
Posted 10 years ago
“I simply sat at the computer and a tour through Italy just fell into place. All very easy and trouble free.”
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Posted 10 years ago
Hey David Great to hear the experience was easy for you - it's what we're all about. Appreciate your feedback and wish you a fantastic trip! Thanks Carly
Posted 10 years ago
“Excellent response both regarding to the tour and administrative. Friendly 24/7 answers to all type of questions.”
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Posted 10 years ago
Hey Gustavo Thank you for the lovely positive feedback! We hope you have a fantastic trip and are always available to assist. Kind Regards Carly
Posted 10 years ago
“Your Customer Service staff quickly responded to several questions and concerns I had regarding our trip to Iceland. Overall great job!”
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Posted 10 years ago
Thanks so much Mark, we reckon our team are pretty aces at what they do too. We appreciate you saying so! Have a great trip to Iceland. Cheers Carly
Posted 10 years ago
“Your tour radar staff are amazing. They were very helpful at getting me on a tour that was completely full. Also the online chat was great because someone was speaking to me straight away. Greatly appreciated”
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Posted 10 years ago
Thank you for the nice feedback Carla, we were as excited to be able to get you on that tour! Cheers
Posted 10 years ago
“Hassle free process with help readily available from very friendly people!”
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Posted 10 years ago
“Jillian was most helpful with follow up on flight selection. She not only e-mailed info but also reached out with phone calls. Greatfull for all of her help.”
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Posted 10 years ago
Hi Thaddeus, Thanks for your kind words, we also think Jillian is amazing when dealing with our customers. We're lucky to have her!
Posted 10 years ago
“Excellent job at getting what I wanted”
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Posted 10 years ago
“I found Tour Radar very responsive to all my queries, my trip is booked with Trafalgar the only annoying things is having a booking reference that Trafalgar can not locate. Special thanks to Lucian. I requested addition nights accommodation in Vancouver and Calgary still waiting for a quote, 10 days ago. Thanks”
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Posted 10 years ago
Hey Helen, thanks for the positive feedback, we love to help out travellers planning their dream vacation! We have meanwhile sent you your booking reference. Cheers!
Posted 10 years ago
“My friend had told me about this site so i decided to give it a shot. I had made 2 bookings with them to Dublin and Edinburgh and the cost seems fair for what was included. I had several questions and did the online chat and the customer service was quick to respond and made everything easy for me. I will for sure use Tour Radar again in the future.”
Helpful Report
Posted 10 years ago
Hi Nicole, We are happy you gave us a shot too! Our Customer Support team is indeed available 24/7 to assist you on getting THAT amazing tour. Thanks for the feedback.
Posted 10 years ago
TourRadar is rated 4.5 based on 6,877 reviews