TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,763 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,763 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great and efficient booking experience”

Helpful Report

Posted 5 years ago

“The TourRadar folks were always so helpful and cheerful in helping me set up this tour of South Dakota. And when I wasn't able to get in contact with the tour provider, TourRadar was there to help guide me. I would definitely go to TourRadar for future adventures.”

Helpful Report

Posted 5 years ago

Hi Nancy, Thank you for your wonderful feedback; it's lovely to hear of your positive booking and customer experience! As a booking agent, we're always on hand to help and guide not only our travellers, but operator partners too. We're glad we were able to find you all the answers you needed. TourRadar wishes you all the best, and we’ll be happy to assist you again with finding and booking your next dream tour when the time comes! Kind Regards, The TourRadar Team

Posted 5 years ago

“Easy and fast!”

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Posted 5 years ago

“The booking process was very easy and flexible.”

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Posted 5 years ago

Hi Malisa, Thank you so much for your kind words! We're glad to hear that using our website was a straightforward process for you - our aim is always to provide a hassle-free experience for the customer, so we're happy we were able to achieve that. We look forward to helping you book again in future! Kind Regards, The TourRadar Team

Posted 5 years ago

“I booked all my trips to Tanzania with Tourradar! Easiest and most reliable booking I have ever done! I definitely recommend it!”

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Posted 5 years ago

“Very helpful travel agents.”

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Posted 5 years ago

“Right to the point :) 1: Super simple to book. 2: Talk to the tour operator ( I got Gemma who has been super helpful ) 3: Review the itinerary they send you and check out the extra activities they offer during your trip.”

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Posted 5 years ago

Hi Mitchell, Thank you so much for your positive words! We're glad you found our service straightforward and simple to use, as this is our goal. We're also happy to be able to connect travellers directly with so many tour operators, and we're delighted One Life Adventures met all your expectations. We’re already looking forward to helping you again with booking your next dream tour when the time comes! Kind Regards, The TourRadar Team

Posted 5 years ago

“Great variety of tours with all info needed to make a decision. Thank you, looking forward to my tour in January;”

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Posted 5 years ago

“The best tour agency in Scotland!!!”

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Posted 5 years ago

Hi Elena, Thank you so much for your wonderful feedback! The team here at TourRadar is thrilled to hear such great feedback, and we’re proud to be your preferred tour booking website. We have three offices globally; in Austria, Australia and Canada. We are glad to see that our team were able to assist you in finding the perfect tour within Scotland. We look forward to assisting you up until your departure Happy Travels, The TourRadar Team

Posted 5 years ago

“I booked a trip to Cairo and all of my questions were answered fast as I did everything online . Toirradar were able to send me link to specific tours with me having to go through hundreds of tour online..ei... amount, place, month and price. All they did was sent me a link fast and efficient!!! Great online skills”

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Posted 5 years ago

“Quick and easy to book the tour of your choice with payment options.”

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Posted 5 years ago

“This group is totally awesome. They had the almost perfect tour out of Vancouver for us. Unfortunately for me, I forgot to check out what time our cruise ship docked and found that we only had 15. min. from docking to get to the checkpoint for the tour. So, this tour is not happening this time around. Not to worry though, we still want to see Vancouver and will book them on the next round. Their tour looks amazing and visits all of the places that we had wanted to go.”

Helpful Report

Posted 5 years ago

Hi Kathryn, Thank you for your lovely feedback regarding the tour you were looking at! We're sorry to hear the cruise you had booked didn't align with the start of this tour, but we're delighted to know you still plan to take the tour in future. We'll still be here to help book your next dream trip when you're able to come back! Kind Regards, The TourRadar Team

Posted 5 years ago

“It was really easy to book. The price, including what was included/excluded was very clear which gave us the confidence to go for it. We also got prompt answers to our questions.”

Helpful Report

Posted 5 years ago

Hi Katherine, Thank you for your positive feedback regarding our website and content! As an online booking agent, our Development and Content team are always working hard to improve customer booking experiences, ensuring our website and the tour content is informative and user-friendly - so we're very happy to hear that we're on the right track! TourRadar are also delighted you received prompt and efficient Customer Service from our dedicated Support Team! We look forward to assisting you with any potential future bookings or inquiries! Best wishes, The TourRadar Team

Posted 5 years ago

“The whole experience has been great. Quirine has been very helpful and nothing was too hard for her. In this terrible time she has sorted everything to more than my expectations. I would certainly recommend Tour Radar to my friends”

Helpful Report

Posted 5 years ago

Hi Margaret, Thank you so much for your kind words during these uncertain times; they are wonderful to receive! TourRadar is very happy to hear of the exceptional Customer Service you received - we will be certain to pass on this feedback! We’re proud to be your preferred tour booking website and we thank you for your recommendations! We'll be happy to assist you again when you're ready to book your next life-changing adventure! Kindest Regards, The TourRadar Team

Posted 5 years ago

“Quick helpful response from customer service, I used email, chat and phone all 3 lol”

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Posted 5 years ago

“One of the easiest websites to find a tour and book.”

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Posted 5 years ago

“There was an error in my payment and you resolved my problem swiftly and professionally!”

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Posted 5 years ago

“Every tour company was extremely helpful, always answered my questions and even made special accommodation for me during the booking process. TourRadar is an excellent way to connect to companies and find great tours. Would highly recommend.”

Helpful Report

Posted 5 years ago

Hi Danielle, Your review means the world to us! We pride ourselves on our wide tour selections and close partnerships with 2,500+ tour operators and are glad to hear that this has allowed you to find and book great tours. We can't wait to assist you with your next adventure on TourRadar! Kind regards, The TourRadar Team

Posted 5 years ago

“Lots of different tour options. Messaging feature is brilliant if you have any questions; with very quick responses.”

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Posted 5 years ago

“Efficient, you can get help online and through the phone.”

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Posted 5 years ago

TourRadar is rated 4.5 based on 6,763 reviews