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TourRadar Reviews

4.5 Rating 6,793 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,793 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 18th December 2024
Kerry
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 16th May 2024
There
58
Anonymous
Anonymous  // 01/01/2019
The booking and payment process was all very clear and when i needed advise I was able to speak with someone and sort the problem.
Helpful Report
Posted 6 years ago
My initial inquiry was answered promptly and with genuine concern and interest. The booking process was very easy and the TourRadar staff I liaised with online were wonderful.
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Posted 6 years ago
Easy. Able to complete on cellphone. Terms, conditions, and costs clearly presented. Immediate email confirmation. No problems. Easier then other booking sites or discount coupon sites.
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Posted 6 years ago
Very organized. Good value for money.
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Posted 6 years ago
Very straightforward booking experience. I contacted them with questions regarding a tour and they got back to me right away. I also appreciated the cyber monday discount!
Helpful Report
Posted 6 years ago
The info when making the booking was very clear, if you book on hold they immediately tell you for how long the booking is on hold and also when the promo rate expires ( if there is a promo applicable) so you don't have any unexpected charges when finally booking. Very fast answer in chat box
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Posted 6 years ago
Great tours available.
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Posted 6 years ago
The site is very easy to understand, the response very quick even when my bank blocked my payment, an automatic chat opened and a staff explained what the problem was and how to solve it.
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Posted 6 years ago
It's very easy and support answer pretty fast!
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Posted 6 years ago
Booking went exactly as I expected and received a confirmation email shortly afterwards
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Posted 6 years ago
All went well, information on the internet from Tourradar was excellent. Forms I filled out for tourradar were passed on to the actual tour outfitter promptly.
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Posted 6 years ago
hello i already use before tour radar but do not remember country may be borneo it was great tour
Helpful Report
Posted 6 years ago
After much research & comparisons between the various tours offered for Greenland & Iceland I decided to go with TourRadar because of their timeliness in responding to my many queries & when they didn’t know the answer they went directly to the operator of the various tours to get that information for me. The staff who I dealt with during my planning & booking process were professional & polite. The booking process was very smooth & easy to navigate online & one can’t forget the savings we made due to their Black Friday sales. Most impressive.
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Posted 6 years ago
Very positive experience. Website worked well. Follow up email was quick. Will use again.
Helpful Report
Posted 6 years ago
I finally made my decision about what tour to book in Egypt. The multitude of questions I asked were answered very promptly from friendly and helpful staff.
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Posted 6 years ago
There are many choices offered. The tour was easy to book.
Helpful Report
Posted 6 years ago
They were very timely and seemed to care that I got my reservations. Answered my questions
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Posted 6 years ago
I have to wait 20 mts before they pick up phone
Helpful Report
Posted 6 years ago
Hi Rakesh, We thank you for your feedback! During peak periods and sales we may experience high call volumes, which do unfortunately increase wait times. However, we are very happy to see that you reached one of our agents and were able to book your next amazing touring experience! Should our customers ever require assistance, we offer 24/7 support via online chat and the 'contact us’ page on our website, in addition to calling in. We’re always here to help no matter how you reach us! Kind Regards, The TourRadar Team
Posted 6 years ago
I just booked my 6th tour with Tour Radar. The online booking is very easy and one nice benefit is that you get travel $ for each tour booked. You can use this towards future purchases. I find it very easy to book tours with this company.
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Posted 6 years ago
TourRadar's booking process is very user friendly.
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Posted 6 years ago
TourRadar is rated 4.5 based on 6,793 reviews