TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,793 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,793 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was very comfortable to book and at the same time get agent to help explain my options, they do have flight request service that offers a lot cheaper air fare than other famous website.”

Helpful Report

Posted 6 years ago

“Excellent service ! I had a query on the trip I wanted to do as a single traveller but site only had options for 2. TR investigates with the tour operator and I had a quote and confirmed booking for my dates within an hour or so very efficient and responsive 😊”

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Posted 6 years ago

“Thank you. Very impressed how easy to book online. BUT way more impressed with how quickly someone answers my emails with questions that I have. Thank you!! Very excited about my upcoming trip to Israel.”

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Posted 6 years ago

“It would be nice if in all of the tours you mention something about electrical outlets as most people if not all have to charge up their gadgets with them.”

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Posted 6 years ago

Hi David, We thank you for your positive and valuable feedback! At TourRadar we do appreciate the need to be prepared in order to focus on the excitement of planning an amazing adventure! We have therefore developed simple destination travel guides which are readily available on our website, including handy information about electricity. Additionally, our support team are always available 24/7 to assist with tour or country-specific enquiries and can liaise with an operator for further information. Our team will be happy to provide this travel guide and will reach out with some advice about electrical outlets on your upcoming trip of a lifetime! Kindest Regards, The TourRadar Team

Posted 6 years ago

“No problems straight forward good contact used this company lots of times never a problem well done tourrader keep up the good work”

Helpful Report

Posted 6 years ago

“Dealing with TourRadar has been a very pleasant experience. The staff are very helpful and even though everything is done electronically it seems that they are motoring bookings constantly. We had an issue with getting confirmation, we received an email advising that they noted that we had not received confirmation, so they followed the procedures and ensured that confirmation was forwarded to me forthwith.”

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Posted 6 years ago

“booking process was fast, no hidden scams anywhere, very simple automated process help with the booking and almost no extra processing time for the booking”

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Posted 6 years ago

“Used Tour Radar on previous occasions, very efficient with quick responses to any queries would highly recommend booking through this company. Huge range of tours.”

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Posted 6 years ago

“In one phone call, Clare gave me all the information to make my tour decision.”

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Posted 6 years ago

“We have booked three tours through TourRadar now, one taken and the other two yet to be taken. The booking experience has been excellent all three times, the site easy to navigate and well set out. Almost too smooth to specify what I like as nothing has gone wrong. Great site”

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Posted 6 years ago

“Easy to find wide variety of tours to compare. Pricing is very good and the payment process easy as pie!”

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Posted 6 years ago

“Very seamless and easy to navigate through the selection menus. Customer care is prompt and precise. Looking forward to the tour”

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Posted 6 years ago

“quick responses, reasonable price, honest business attitude, and be patient to explain all clients' enquiries.”

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Posted 6 years ago

“Fast and clear”

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Posted 6 years ago

“Booking the tour was great. It was fast and easy. Having us choose a payment method option makes it better. Thank you.”

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Posted 6 years ago

“Bianca at the other end was so helpful and ready to do the necessary job of booking the tickets we needed. Thanks Bianca for your great willingness to help in our booking.”

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Posted 6 years ago

“TourRadar takes the stress out of booking a holiday. They answer any queries about tours promptly and get the best deals available. I’ve used TourRadar for the past three trips I’ve taken and have not had any reasons to complain about the tours or the service given. I would definitely recommend TourRadar to anyone.”

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Posted 6 years ago

“Very efficient, great customer service and such a good selection of tours with regular sales and great deals!”

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Posted 6 years ago

“Very helpful, first rate customer service. Made it very straightforward. I'm”

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Posted 6 years ago

“Easy on line booking with chat and telephone support.”

Helpful Report

Posted 6 years ago

TourRadar is rated 4.5 based on 6,793 reviews