TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,749 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,749 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“What sets this site apart from the others is that you can specify specific cities and countries and tour operators to narrow your search”

Helpful Report

Posted 5 years ago

Hi Dorrance, Thank you for providing a review of your experience with the TourRadar website! We love hearing that you are finding our filters helpful when narrowing down the perfect tour for your needs. We understand that the number of options can be overwhelming at times, even with filters applied, so should you ever need help deciding between options, give our awesome Customer Support team a call or hop on our live chat for assistance. We are always open! Happy browsing, The TourRadar Team

Posted 5 years ago

“The agent was pleasant to talk to. Very helpful”

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Posted 5 years ago

“Very easy to use. The booking experience went without a hitch.”

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Posted 5 years ago

“Search no further- as I did when I was lucky enough to come across Kilimanjaro Safari Experience. For solo travellers climbing Kilimanjaro was an amazing highlight in my life. My guide was highly experienced and trustworthy. But what made me choose this company was initially speaking with Shungu who is truly professional and trustworthy and very respected in his field and by so many people in Tanzania. I truly believed and trusted in him and felt no need to search further. He made my entire trip an experience of a lifetime!!! Asante Sana!”

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Posted 5 years ago

“I have always found booking tours through Tour Radar easy. It is very straight forward and their responses are almost immediate. I've just booked my 5th tour and will continue to use Tour Radar for all future tour bookings.”

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Posted 5 years ago

“This is the second time I have made a booking with TourRadar and on both occasions I could not be happier. The confirmation of my booking arrived within next 10 minutes so I was able to buy affordable plane tickets to the destination where the tour is going to commence without fearing that the fare would go up the next day. The confirmation arrived with comprehensive information about the tour itinerary and tour itself. I loved the option of paying the rest of the amount in small fortnightly instalments! A great experience overall, highly recommended.”

Helpful Report

Posted 5 years ago

Hi Joanna, We are so happy to know that you have had nothing but great experiences with us. It sounds as though your departure date was eligible for instant confirmation as well as our installment payment plan, which is awesome to hear! We hope that you'll continue to use us for your touring needs and look forward to receiving your third, fourth, fifth booking! Thank you so much for being a loyal customer with TourRadar. Best regards, The TourRadar Team

Posted 5 years ago

“the tour looks amazing and the dates fit into our travel plans perfectly. the booking was straight forward and easy. watch this space as we count down to our holiday..”

Helpful Report

Posted 5 years ago

“I used TourRadar for a recent solo trip to Madagascar. As a woman traveling all the way from the United States to Madagascar, I was nervous but TourRadar put my mind at ease and made the experience unforgettable. I gave them general ideas of what i'd like to do and they took care of the rest pulling together an itinerary far exceeding my expectations. They know what they are doing and it's clear they are quite discerning in choosing their on the ground partners/guides. My tour guides in Nosy Be and Tana were all exceedingly professional, knowledgeable and completely invested in my safety and happiness. We encountered a scary situation in Tana where were it not for the experience and quick reaction of my tour guide, we would've found ourselves in a multi-car collision. My accommodations were excellent! I highly recommend TourRadar to anyone traveling to Madagascar.”

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Posted 5 years ago

“Second time using this one stop travel service. So many tours to chose from with great pricing. Also very easy to understand their website making setting up a trip a breeze. You can also earn reward credits for future travel experiences. Thanks TR”

Helpful Report

Posted 5 years ago

Hi Thomas, Thank you so much for your review! We love hearing that you think of us as a one-stop shop; we'd certainly like to think we are the single best (and largest!) online source for those interested in booking multi-day tours. With benefits such as the ability to earn unlimited travel credits toward future bookings, 24/7 assistance, and our Best Price Guarantee, there are so many great reasons to choose TourRadar. We look forward to continuing to be your go-to source for multi-day touring. Kind regards, The TourRadar Team

Posted 5 years ago

“I was very comfortable to book and at the same time get agent to help explain my options, they do have flight request service that offers a lot cheaper air fare than other famous website.”

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Posted 5 years ago

“Excellent service ! I had a query on the trip I wanted to do as a single traveller but site only had options for 2. TR investigates with the tour operator and I had a quote and confirmed booking for my dates within an hour or so very efficient and responsive 😊”

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Posted 5 years ago

“Thank you. Very impressed how easy to book online. BUT way more impressed with how quickly someone answers my emails with questions that I have. Thank you!! Very excited about my upcoming trip to Israel.”

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Posted 5 years ago

“It would be nice if in all of the tours you mention something about electrical outlets as most people if not all have to charge up their gadgets with them.”

Helpful Report

Posted 5 years ago

Hi David, We thank you for your positive and valuable feedback! At TourRadar we do appreciate the need to be prepared in order to focus on the excitement of planning an amazing adventure! We have therefore developed simple destination travel guides which are readily available on our website, including handy information about electricity. Additionally, our support team are always available 24/7 to assist with tour or country-specific enquiries and can liaise with an operator for further information. Our team will be happy to provide this travel guide and will reach out with some advice about electrical outlets on your upcoming trip of a lifetime! Kindest Regards, The TourRadar Team

Posted 5 years ago

“No problems straight forward good contact used this company lots of times never a problem well done tourrader keep up the good work”

Helpful Report

Posted 5 years ago

“Dealing with TourRadar has been a very pleasant experience. The staff are very helpful and even though everything is done electronically it seems that they are motoring bookings constantly. We had an issue with getting confirmation, we received an email advising that they noted that we had not received confirmation, so they followed the procedures and ensured that confirmation was forwarded to me forthwith.”

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Posted 5 years ago

“booking process was fast, no hidden scams anywhere, very simple automated process help with the booking and almost no extra processing time for the booking”

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Posted 5 years ago

“Used Tour Radar on previous occasions, very efficient with quick responses to any queries would highly recommend booking through this company. Huge range of tours.”

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Posted 5 years ago

“In one phone call, Clare gave me all the information to make my tour decision.”

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Posted 5 years ago

“We have booked three tours through TourRadar now, one taken and the other two yet to be taken. The booking experience has been excellent all three times, the site easy to navigate and well set out. Almost too smooth to specify what I like as nothing has gone wrong. Great site”

Helpful Report

Posted 5 years ago

“Easy to find wide variety of tours to compare. Pricing is very good and the payment process easy as pie!”

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Posted 5 years ago

TourRadar is rated 4.5 based on 6,749 reviews