TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,749 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,749 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Booking was easy, payment is easy, also I had a question about the accommodations and was answered very quickly.”

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Posted 5 years ago

“Very helpful staff who made every effort to accommodate all my requests. Very good experience.”

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Posted 5 years ago

“They worked with us very well. Very fast responses to the messages.”

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Posted 5 years ago

“Very easy to book my tour, good communications and smooth and simple process overall.”

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Posted 5 years ago

“I booked a trip to Bhutan last minute via tourradar, just one week before the trip commenced. Support from tourradar (and the travel agency) was excellent. All worked out nicely and I enjoyed an awesome trip!”

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Posted 5 years ago

“Booking with TourRadar is as easy as 1-2-3. That's it.”

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Posted 5 years ago

“Great variety of tours, duration, cost, and providers. A very good search engine and tour descriptions provide detailed information on activities, route, inclusions and exclusions. The booking process was quick and simple and the pay by instalments is also handy.”

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Posted 5 years ago

“Helpful, cheerful, competent. Able to switch booking as requested, answered all questions.”

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Posted 5 years ago

“I was able to complete everything necessary to book the tour, and all the forms, online. All information was easy to understand. It was completely a very informative experience.”

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Posted 5 years ago

“1. Very easy. 2.Well organized. 3. The service answered my questions quickly and directly.”

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Posted 5 years ago

“TourRadar has been fabulous throughout the booking process and beyond. They quickly answered all the questions that I have had with complete information and details I hadn’t thought to ask. We are so excited for our upcoming trip and I know that TourRadar will be fabulous on the ground as well.”

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Posted 5 years ago

Hi there, Thank you so much for your fabulous review! Here at TourRadar, we pride ourselves on excellent customer service and all of our agents are always ready and willing to go above and beyond. We feel it is our job to make sure that all customers have the necessary information at hand to make the best possible decision! We are confident in our operators, both global and local, to deliver life-enriching experiences to all of our customers and have no doubt that you'll have an amazing time on tour. Happy travels, The TourRadar Team

Posted 5 years ago

“I’m lake tenkio to have tourRadar”

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Posted 5 years ago

“Easy, Fast, affordable!!!!”

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Posted 5 years ago

“Well it took me a bit of time to get the holiday that I wanted. Staff were very patient and helpful. I even received follow up phone calls which is unusual these days. So yes top marks and many thanks to a great team. Sincerely Bob”

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Posted 5 years ago

“I use TourRadar because they communicate professionally and I always get a better price that the originating tour company.”

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Posted 5 years ago

“I was very happy to be able to call a number & be able to speak to a real person! It was very nice to get a Tour Radar discount - Online booking easy & comprehensive”

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Posted 5 years ago

“The whole process was very quick and easy with itineraries clearly written and easy to follow on a map. The process and all communication has been completed online which is fantastic working in different time zones! We also can not fault the staff at all, tremendously helpful, very polite and friendly. We are looking forward to the tour and we are impressed so far!”

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Posted 5 years ago

Hi Craig, Thank you so much for taking the time to leave us such a lovely review. Whether you prefer to speak to someone on the phone, complete the booking process entirely via email, or speak in real-time via live chat - We do it all, 24/7! We are so glad to hear that you have had a great experience with us and look forward to working with your operator to prepare you for the trip of a lifetime. Best regards, The TourRadar Team

Posted 5 years ago

“I am very happy with Victoria's service. She is nice, patient, and helpful. Thank you very much! Jen”

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Posted 5 years ago

“Quick and easy. If you know what you want”

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Posted 5 years ago

“Very easy to navigate the website, and all questions I sent were answered very quickly.”

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Posted 5 years ago

TourRadar is rated 4.5 based on 6,749 reviews