Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the item ordered arrived quickly and was as described. No problems”

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Posted 7 years ago

“It was my first experience of ordering through Trouva. It proved to be a very good one too! Extremely happy with fast, efficient service and my purchase was just perfect! Will definitely use Trouva again. Thanks! Catherine”

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Posted 7 years ago

“I have already written review”

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Posted 7 years ago

“Really easy and product arrived in good time.”

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Posted 7 years ago

“Excellent service - simple and straightforward”

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Posted 7 years ago

“I ordered a package weeks ago and it has not arrived. I’ve had no update.”

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Posted 7 years ago

“Product not in stock despite my order. I received an email and refund quickly, and 5 pound voucher off next order to compensate. 5 pound voucher worth less than the 20% off i would have had if i had received my order.”

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Posted 7 years ago

“Lovely dish for FRIENDS Jan and Art but that’s where it ends. No help at all re signing in for myself after many requests ...so shame on you Trouva!”

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Posted 7 years ago

“the coat arrived sooner than expected,packeaged in simple non plastic cardboard. Love my coat.”

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Posted 7 years ago

“The experience with Trouva was very good.”

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Posted 7 years ago

“appears to be a very efficient company,item that i ordered was on sale by them cheaper than elsewhere. easy to order online from them, and delivered as stated by them. excellant.”

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Posted 7 years ago

“Thank you Trouva my order arrived safely.”

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Posted 7 years ago

“Quick postage quality product”

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Posted 7 years ago

“Brilliant, cool stuff”

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Posted 7 years ago

“Happy with product and got a good discount thanks to a referral from a friend. Trouva were a bit slow to confirm the order and it took quite a while to receive the product ( to be fair it was coming from Portugal to the UK but still quite slow). Otherwise happy with product and service.”

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Posted 7 years ago

“Great product and very good service. Will shop there again.”

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Posted 7 years ago

“Excellent service, kept up to date with order and arrived quickly, would recommend . Thank you !”

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Posted 7 years ago

“I bought a beautiful teapot. the tea pot itself seems a little smaller than online. Excellent service and very well packed”

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Posted 7 years ago

“Very happy with the service and the jeans are perfect”

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Posted 7 years ago

“Ordered an orange waffle blanket. Arrived quickly and of good quality. Was very happy.”

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Posted 7 years ago

Trouva is rated 4.6 based on 4,471 reviews