Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant design and great service item well packaged and promptly delivered”

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Posted 9 years ago

“it's always nice to support independent businesses. Trouva has a range of fantastic products which don't take long to arrive in the post! I will definitely be shopping with them again.”

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Posted 9 years ago

“Bought a lovely bag as a gift for my sister and she loved it. It arrived quickly and was exactly as expected. Thank you! X”

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Posted 9 years ago

“Super service.... Lovely product range”

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Posted 9 years ago

“So many lovely things to look at on the Trouva site, a shopping delight. Really pleased with the quality of service and super quick delivery. It is definitely my first stop for treats in the future!”

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Posted 9 years ago

“Very pleased with purchase and overall purchasing experience with Trouva.”

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Posted 9 years ago

“Product was beautiful. Excellent quality and delivered quickly. Looking forward to my next shop”

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Posted 9 years ago

“I order this model for my son who has a problem with one of the his hands. It was to see if he could manage to make the bus. So far he has made most of it which is excellent. I hope he will go on to make more”

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Posted 9 years ago

“Great customer service, quick delivery and the product was pretty!”

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Posted 9 years ago

“absolutely loved the design of the nutcracker, became a talking point over the entire christmas holiday! service excellent, price good. Will definitely keep looking to see if I 'need' anything from this company again XXX”

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Posted 9 years ago

“Trouva have a great range of original items on offer, and I was really excited to have purchased a unique and niche rucksack through them. The quality of the rucksack was outstanding and I am very happy with it. For those who are curious, I purchased the Conn Backpack from Stighlorgan boutique - in my opinion, their backpack game is way above a lot of the current backpacks available on the highstreet and online. However, the journey to get my rucksack was a little bumpy. After receiving my order confirmation, I didn't receive an exact delivery date for my order- which was fine, since Trouva does state this depends on the individual'boutique's own shipping terms. I found the shipping times that is displayed on the boutique's own page via Trouva and approximated for myself when I should roughly expect to receive my rucksack. When my order did not arrive as expected, I contacted Trouva and they were very quick to reply to me and assured me that they would check this out for me. They were great at getting back to me, and had immediately arranged for a replacement of my order for me after having found that my original order was lost on its way to me. Trouva's own customer care was immediate and efficient - overall, a satisfying experience, and I would definitely purchase from them again!”

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Posted 9 years ago

“So far so excellent! very happy with my purchase and the service I had a trouva :) Thank you”

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Posted 9 years ago

“A great place to find something just a little bit different. Excellent service. Would recommend Trouva to friends.”

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Posted 9 years ago

“I've bought the coat I was after. Thank you for the good product and service. I'm now alway browsing on a regular base!”

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Posted 9 years ago

“What I ordered hot delivered quickly and exceeded my expectations”

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Posted 9 years ago

“Lovely product, always nice to find new things of good standard. Ordering very easy and arrived promptly. Would recommend product and Trouva!”

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Posted 9 years ago

“Lovely tray, well described and swiftly sent!”

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Posted 9 years ago

“The product is absolutely lovely, my daughter and I often play with it before bed. The service was incredibly efficient, I would definitely use trouva again. Gorgeous range of present-y loveliness.”

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Posted 9 years ago

“Beautifuly sourced product- exactly as described and photographed. Thank you for a great gift!”

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Posted 9 years ago

“My daughter loved the Petit chef knife and delivery was super fast and efficient.”

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Posted 9 years ago

Trouva is rated 4.6 based on 4,471 reviews