Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service No complaints”

Helpful Report

Posted 5 years ago

“I have not received my order and I email customer services and they have not replied”

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Posted 5 years ago

“These earrings were even more beautiful in person than online. They arrived in a timely fashion and really brightened by day. The wrapping and handwritten note were charming and memorable.”

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Posted 5 years ago

“Great communication, speedy delivery,”

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Posted 5 years ago

“Arrived very quickly, just what I wanted thanks very much.”

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Posted 5 years ago

“I love the fact that they feature small and independent ethical brands, it’s great to be able to see them all in one place and just browse :)”

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Posted 5 years ago

“Quick delivery lovely packaging & really gorgeous product. My daughter bought the wax melts for me & burner & I have bought the same for to of my friends. They smell divine”

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Posted 5 years ago

“Very impressed with the service provided by Trouva. I was able to find the particular item I was looking for on their website and it was at a lower price. The delivery service was excellent Will definitely use again.”

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Posted 5 years ago

“Unfortunately not received order!!!”

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Posted 5 years ago

“Nice website but you send way too many emails on a daily basis, sometimes 2 a day!!!!”

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Posted 5 years ago

“Lovely website full of great gifts. Nice to support small independent retailers. The service was fantastic with my candle arriving quicker than expected.”

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Posted 5 years ago

“Looking for a particular storage unit and the wait from the manufacturer was 3 to 4 months. I was able to obtain it from Trouva within a week! They were also very responsive to inquiries and provided updated delivery notifications.”

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Posted 5 years ago

“The bowl is lovely but it’s been overshadowed by the ridiculous amount of packaging it came in. A huge box for a small salad bowl.”

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Posted 5 years ago

“Fantastic service, item well packed, very fast delivery service. Thank you.”

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Posted 5 years ago

“Hi, Trouva is a great website not only to support independent shops but also discovering them. It brings the customer from a virtual world back to the real world. I love that the independent shops send you personalised messages, making the shopping human and friendly!”

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Posted 5 years ago

“I am still waiting for my order to be completed before I leave a review Dr Nora Tsatsas NW3 5RN”

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Posted 5 years ago

“Beautiful wreath Delivered very fast Delighted with purchase”

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Posted 5 years ago

“Excellent quality product which arrived nicely packaged.”

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Posted 5 years ago

“It’s hard to review a product when you are still waiting for it to arrive. Not impressed!”

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Posted 5 years ago

“Excellent product and very quick and efficient delivery”

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Posted 5 years ago

Trouva is rated 4.6 based on 4,471 reviews