Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the whole experience of buying some boots nothing but perfect. I cane to Trouva via a search engine when looking for a particular item. They were in stock, in a sale and I ordered them. Boots perfect arrival within a few days.”

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Posted 4 years ago

“Really enjoyed the website. The boutique that we bought from gave great service and the little nibbles dish was really good quality. All good so far.”

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Posted 4 years ago

“Very quick service”

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Posted 4 years ago

“Excellent!”

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Posted 4 years ago

“I am very happy with the Service that Trouva provided. I received my order :Yvonne Ellen’s Zebra Teacup & Saucer x 2 very quickly ,in a good condition . I had a clear ,communication when my item will arrive . I highly recommend Trouva to all . I will continue to do shopping at Trouva . Thank you Trouva :). J.”

Trouva 5 star review on 4th January 2021

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Posted 4 years ago

“A super easy company to buy from, keep you updated with your order. A lovely online shopping experience, with a lovely hand written message from the retailer thanking me for my purchase.. Have recommended to friends and will happily use again xx”

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Posted 4 years ago

“Good customer service Good communication I would definitely use again”

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Posted 4 years ago

“Excellent service and over the Christmas holiday period also. Inli Home is a beautiful little home/gift shop in Seaford with very unusual items. Warm and friendly, they deserve to do well. Thank you.”

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Posted 4 years ago

“Beautiful products and really quick delivery despite it being the week of Christmas and Covid..so happy with my purchases”

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Posted 4 years ago

“Fantastic communication, super speedy delivery and high quality item. Very impressed!”

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Posted 4 years ago

“I have not received my order as yet, I was advised that expected delivery date was 31st December. Please could you inform me of when I can expect this delivery of a Burrows & Hare canvas lunch container. Thank you”

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Posted 4 years ago

“I was able to find exactly what I was looking for through Trouva and I was pleased to be able to support independent stores too. The product was dispatched and delivered promptly. I was kept informed throughout the process. I will definitely use again.”

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Posted 4 years ago

“Excellent service and quick delivery really love my jacket thank you”

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Posted 4 years ago

“Good quality, beautifully packaged”

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Posted 4 years ago

“Quick efficient service. Would definitely order again. Good quality purchase at a realistic price.”

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Posted 4 years ago

“Such a fantastic service and kept me up to date on dispatch. Very pleased. 5 star!”

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Posted 4 years ago

“Exceptionally well packaged for the delivery by post.”

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Posted 4 years ago

“I ordered a blouse and within I day of wearing there are bobbles down the front. It looks like it's a few months old already. Very disappointing”

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Posted 4 years ago

“According to Trouva the cutlery we wanted was in stock - the company website showed four of the item - we ordered and a day later received an email fromTrouva saying they were unable to supply as had no stock! That mis-information cost us the chance to take another deal that in the meantime has expired. Won’t trust them again.”

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Posted 4 years ago

“Lovely vase, ordered easily and received quickly. Packaged extremely well and in perfect condition.”

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Posted 4 years ago

Trouva is rated 4.6 based on 4,471 reviews