Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some cushions on the 21st Dec & arrived on the 23rd - fantastic! Would have no hesitation in ordering from Trouva again. Thank you so much.”

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Posted 5 years ago

“V quick efficient delivery”

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Posted 5 years ago

“Beautifully wrapped and speedy delivery.”

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Posted 5 years ago

“The customer service from the lovely team at Trouva is impeccable! Unfortunately I ordered a product quite last minute before Christmas and it was sold out. They emailed me very quickly to refund and also offered a discount code for use on my next order. I found the item with another seller so reordered it but didn’t notice that the had given me a discount code. I contacted them and again they were speedy with their response and kindly applied it to my order. The gift I bought was very sentimental and I am so happy that the lovely Trouva team (Leo specifically) helped me get it in time.”

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Posted 5 years ago

“Arrived in perfect condition and within a couple of days great service”

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Posted 5 years ago

“Super fast delivery. Well packaged. Quality product. Highly recommended. Thank you.”

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Posted 5 years ago

“What a fantastic service, fabulous selection of items, so big choice and great prices. Items arrive on time. Fully recommend this shop”

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Posted 5 years ago

“The item I ordered was sold out but in its place I was sent a multiple of items that in my opinion was far superior to the original order placed. Thank you so much”

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Posted 5 years ago

“Delivered on time and well packaged. The item looks good quality”

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Posted 5 years ago

“Love that Trouva introduces me to so many amazing, independent boutiques! So quick and easy too :)”

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Posted 5 years ago

“Fantastic service - arrived so quickly. Lovely wrapped too. Would highly recommend:)”

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Posted 5 years ago

“I purchase an Italian decanter and Trouva bent over backwards to ensure I was updated regularly regarding its delivery in what was at the time difficult circumstances, brilliant job, brilliant idea, helping small business when I counts the most 5*”

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Posted 5 years ago

“Great service, gift, very impressed! I will be buying again.”

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Posted 5 years ago

“nice products and delivered on time.”

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Posted 5 years ago

“Excellent fast service, quality products, will use again”

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Posted 5 years ago

“A real quality item and so beautifully wrapped. Delivered on time and I couldn’t be happier. One of these diffusers was a gift and one was for me. Will definitely shop with Or & Wonder again.”

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Posted 5 years ago

“Great site for different gifts, sent quickly”

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Posted 5 years ago

“Absolutely stunningly beautiful bauble. Faultless service from start to finish. I will definitely be using Trouva again for future purchases. Thank you!”

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Posted 5 years ago

“I recently used Trouva for the first time, I will admit I had never heard of the site before. My goods came from 3 different retailers, all arriving beautifully packaged, in good time and products were exactly as seen. I will be back!!”

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Posted 5 years ago

“Great delivery, so close to Christmas, the packaging from the boutique was lovely too!”

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Posted 5 years ago

Trouva is rated 4.6 based on 4,471 reviews