Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely item received from Trouva. My order was dealt with quickly and efficiently and even though there was only a couple of days to go before Christmas day, it arrived on time.”

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Posted 4 years ago

“Still not received my goods. No use after Xmas. Not even a message from you to explain”

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Posted 4 years ago

“Excellent xx quick delivery”

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Posted 4 years ago

“These lights are So PRETTY, really twinkly and equally lovely when not turned on!”

Trouva 5 star review on 26th December 2020

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Posted 4 years ago

“Excellent choice of original bags and other things. Great delivery service.”

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Posted 4 years ago

“Perfect, quick and seamless purchase/delivery. Highly recommend 🥰”

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Posted 4 years ago

“Didn't receive the item”

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Posted 4 years ago

“Last minute present ordered - I had been looking for exactly this (lobster glass Xmas tree decoration). Quick, efficient service. Very pleased!!”

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Posted 4 years ago

“Excellent service, Perfect Item Speedy delivery as promised. 5 STARS.”

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Posted 4 years ago

“The order was placed in the week of Christmas and was received in plenty of time. I had ordered glass wear and was concerned about safety in transit, they were so well Packed not even dropping the package would have damaged them. The glasses were lovely and have been in daily use since. A really good shopping experience.”

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Posted 4 years ago

“Lovely product very quickly delivered despite Christmas post.”

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Posted 4 years ago

“Website easy to navigate. Lovely product arrived on time.”

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Posted 4 years ago

“Great source of interesting and beautiful things! Takes the hassle out of shopping around, I managed to find what I wanted immediately and it was delivered very quickly”

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Posted 4 years ago

“I ordered a mug for my friend for her Christmas and it came in such quick time in very good condition, the mug looked exactly like it did on the picture. Very pleased with this and will definitely shop at Trouva again!”

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Posted 4 years ago

“Well into the expected final delivery period on the 23rd Dec, Trouva's own indicators suggested my wife's Christmas present would be an after Christmas delivery. Very disappointed I was and so I expressed this to Trouva who seemed to work magic! Early Xmas Eve morning the UPs driver rang my gate intercom. It was my wife's Christmas present! I could breathe! A beautiful piece of art and usable pragmatic/utility it is! Thanks Trouva! A lovely Olive Wood fruit bowl it is! Many blessings this Christmas day!”

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Posted 4 years ago

“A good Web site, with a comprehensive range and easy to find items.”

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Posted 4 years ago

“Can’t at the mo, haven’t received the parcel.”

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Posted 4 years ago

“Ordered an item from FORM SE15 boutique. Despatched promptly , beautifully packaged with a personal note in from store. Perfect - thank you! ... will definitely buy again.”

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Posted 4 years ago

“My tiger pyjamas from boutique Source arrived very fast and will make a beautiful birthday oresent for my granddaughter, thank you for excellent service.”

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Posted 4 years ago

“I’d been looking for a VE Day mug for my son. I spotted yours on line and liked the design. I wasn’t sure it would arrive in time for Christmas but it came on time - Tuesday and it was well wrapped to protect it in transit. I was pleased to see it was not wrapped in plastic but biodegradable materials. Thank you!”

Helpful Report

Posted 4 years ago

Trouva is rated 4.6 based on 4,471 reviews