Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 things from 2 different boutiques one came other one I had to keep asking where it was I did eventually get a refund but I wanted the item it said in stock but clearly Wasn’t”

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Posted 5 years ago

“Unfortunately the item I ordered was out of stock but this was handled with efficiency and promptness. Thank you”

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Posted 5 years ago

“Delivery was very prompt and i was kept informed all the way about the delivery”

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Posted 5 years ago

“Great product and with a lovely note attached to it! Exactly what I wanted”

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Posted 5 years ago

“The item I ordered was lovely and amazing quality. The service from Trouva was not ideal - I found myself having to contact the Boutique directly to speed things along. But the product is beautiful and it was delivered super quickly!”

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Posted 5 years ago

“Still waiting for my delivery. Apart from the initial communication, nothing about my order. I can’t give a review on something I haven’t received yet.”

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Posted 5 years ago

“very efficient service”

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Posted 5 years ago

“Amazingly quick delivery of a much needed Christmas present, fast and effective communication. Highly recommended!”

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Posted 5 years ago

“I’m usually satisfied with my online purchases but rarely even more pleased with the reality - this small, simple but well-designed salt/pepper grinder is delightful. I’ve bought it as a gift so it’s especially important. The website was easy to use, it was carefully wrapped & arrived quickly.”

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Posted 5 years ago

“Loved the Christmas lights I ordered and delivery was fast. Glad to be able to support an independent business at this time of year.”

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Posted 5 years ago

“Ordered 3 items, paid postage on all 3, 2 arrived on time. Still waiting for one item 8 days on and tracking this item and requesting assistance from Trouva has been fruitless, very disappointing.”

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Posted 5 years ago

“The ordering process was simple and we were kept informed of when the goods were dispatched. I have to say we are delighted with our order (enamel toilet brush set).”

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Posted 5 years ago

“Found exactly what I was looking for.”

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Posted 5 years ago

“Lovely items well packaged and arrived promptly and safely by courier”

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Posted 5 years ago

“So glad I googled to find the specific bag my daughter wanted for her birthday as was sold out on the maker’s website. It was the same price, beautifully packaged with a lovely handwritten note inside. Easy ordering and fast delivery! Happy customer!”

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Posted 5 years ago

“Very pleased with my purchase, service & delivery. Will use in future again!”

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Posted 5 years ago

“Merry Christmas to you all and thank you for my little card from yourselves with my order. My mum will be buzzing”

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Posted 5 years ago

“Excellent and efficient service. I would definitely use again!”

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Posted 5 years ago

“I was searching for a make up bag with a more individual design for a Christmas present - Trouva didn’t disappoint. Excellent range & delivery of my item was super quick. Will certainly recommend Trouva.”

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Posted 5 years ago

“Good product, fast and efficient service. What nore do you need”

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Posted 5 years ago

Trouva is rated 4.6 based on 4,471 reviews